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Five Star Ford of Dallas
Dallas, TX
1,463 Reviews
Five Star Ford Dallas serving Dallas, Plano, Fort Worth, Carrollton, Frisco, Richardson, and Irving is proud to be an automotive leader in our community. Since opening our doors, Five Star Ford Dallas has maintained a solid commitment to you, our customers, offering the widest selection of Ford vehicles and ease of purchase.
Five Star Ford Dallas' professionally managed Parts and Service Departments are open extended hours to accommodate our customers' busy schedules; and we offer competitive pricing for your automotive maintenance needs. Please feel free to contact us at {Plano Phone} if you have any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,463 reviews
March 01, 2025
Allen was constantly keeping me informed on my order. Super polite and not pushy. I will not work with anyone else! Super polite and not pushy. I will not work with anyone else! More
by Joemorrow330
February 28, 2025
Dealership was very transparent with thier process and price. Did a fully remote deal in a timely manner. price. Did a fully remote deal in a timely manner. More
by Jdalpough
February 26, 2025
I used to have a f150 and changed to dodge but have been for a while wanting a new f150 at first sales person was very helpful ,we did all the paperwork then were told a deal could not be done and it seemed for a while wanting a new f150 at first sales person was very helpful ,we did all the paperwork then were told a deal could not be done and it seemed like communication was lacking ,i had to fisically drive there to see what’s going on and after that i texted the next day but with no reply More
by Gpotgieter1975
Employees Worked With
February 24, 2025
Five Star Ford in Dallas was a very nice facility, and I feel like they genuinely care about their customers. My sales person, Jillian, was beyond helpful, communicative, and transparent and I would absolut feel like they genuinely care about their customers. My sales person, Jillian, was beyond helpful, communicative, and transparent and I would absolutely purchase from her again in the future. The only knock was during the financing process when I was given a higher rate than I imagined I should have, so I sought out my own financing through my credit union, which was 3 points less than what Five Star secured. When I was asked what my rate was, I was told "Oh, we can beat that". If you could have beaten it, why didn't you? Had I been given a competitive rate from the start I would not have sought my own financing, and I felt the tiniest bit slighted when I returned with my own and was told that could have been beaten. Too late at that point. Outside that, I would return to this dealership to purchase again, but would obtain my own financing ahead of time. More
by JOSHSPIGENER
February 24, 2025
Jay was outstanding. He found the exact truck that I was looking for. It has more features than I could have ever imagined and his professionalism was excellent. I could He found the exact truck that I was looking for. It has more features than I could have ever imagined and his professionalism was excellent. I could not be happier with my purchase. Jay’s guidance and communication amazing to say the least. Thanks Jay I Love My New Truck More
by esparza_ed
Employees Worked With
February 23, 2025
Jose is a great sales professional and easy to work with, he keeps the customer’s needs in sight while working to get you there. As for 5 Star Ford, I was impressed with the service and how they make you fe he keeps the customer’s needs in sight while working to get you there. As for 5 Star Ford, I was impressed with the service and how they make you feel when buying a new vehicle. More
by Pjpoehls
February 21, 2025
Highly satisfied with my truck and Allen was Great helped me right away and had me in wheels in no time...definitely recommend them. me right away and had me in wheels in no time...definitely recommend them. More
by michaelsnowden3669
February 16, 2025
This is an excelent dealership. The best that i ever went to buy a car The best that i ever went to buy a car More
by diego18638127
Employees Worked With
February 14, 2025
RJ was fantastic in helping me purchase my new to me truck. He was courteous, quick with answers, and really helped make my dealership experience excellent. truck. He was courteous, quick with answers, and really helped make my dealership experience excellent. More
by Nickel
Employees Worked With
Rami Jawad
February 14, 2025
Allen was amazing. Knowledgeable and great customer service! Recommend to everyone looking for great experience. He took three best care of me to get us in the perfect Knowledgeable and great customer service! Recommend to everyone looking for great experience. He took three best care of me to get us in the perfect vehicle. More
by BL1234567
