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Five Star Subaru of Grapevine

Grapevine, TX

4.9
4,144 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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2651 William D Tate Ave

Grapevine, TX

76051

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Showing 4,144 reviews

August 09, 2023

Very professional and courteous, friendly customer service that Dion made me comfortable. Didn’t wait long for oil change More

by macalley7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dyson Ellis
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dion
Aug 09, 2023 -

Five Star Subaru of Grapevine responded

Macalley7, We appreciate you and your business at Five Star Subaru. Thank you for rating our service department. We look forward to scheduling future appointments at 817-438-1700. Best regards, Jake Ritter, Service Director

August 09, 2023

Excellent service, had a good experience with EB. Price was reasonable and staff was professional. Highly recommend for future subaru buyers. More

by DAVECPOETX
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Laymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Wilder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Prakash (EB) Ebburu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Lombardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Mijares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Davis
Aug 10, 2023 -

Five Star Subaru of Grapevine responded

Dave, We are so excited to help you enjoy your new Subaru. Don't hesitate to contact your Five Star Subaru team at 817-438-1700. Congratulations on your new car and we hope you are enjoying your ride. Best regards, Doug Laymon, Sales Manager

August 08, 2023

Everything about the buying experience was spot on. Casey was extremely responsive and courteous. I would definitely recommend Five Star Subaru to my friends and family. More

by jack.herndon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny Wilder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Davis
Aug 09, 2023 -

Five Star Subaru of Grapevine responded

Congratulations, Jack, on the purchase of your new Subaru. Casey and the entire Five Star Subaru team welcome the chance to address any additional questions about your car. Stop by or reach us at 817-438-1700. We want you to fully enjoy your ride. Thank you, Doug Laymon, Sales Manager

August 08, 2023

Professional, knowledgeable and personable staff. Excellent service in a long history of car ownership this is my first Subaru and this is a top tier dealership More

by ljaneburt
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Cano
Aug 09, 2023 -

Five Star Subaru of Grapevine responded

Hello ljaneburt, Thank you for taking the time to endorse Five Star Subaru. Your trust in us is greatly appreciated, and we're thrilled to hear about your positive experience. We hope you count on us again. Reach Lauren and our staff at 817-438-1700 any time. Safe travels, Jake Ritter Service Director

August 08, 2023

Clay was very professional, cordial and honest to work with. Subaru should regard Clay very highly in their esteem. More

by orisechris
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clay Garrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Mirbahaeddin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2023 -

Five Star Subaru of Grapevine responded

Congratulations, orisechris, on your purchase at Five Star Subaru. Clay is a great representative and he continues to welcome your vehicle questions at 817-438-1700. Don't hesitate to stop by or give him a call. He along with our entire staff are here to provide ongoing support. Enjoy your Subaru. Sincerely, Doug Laymon, Sales Manager

August 07, 2023

The sales associate Ron Yon was helpful, friendly and professional during the entire car buying process. More

by micheledunham1969
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Yon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2023 -

Five Star Subaru of Grapevine responded

Hello micheledunham1969, Your satisfaction is our utmost priority, and we are committed to ensuring that your ownership experience remains smooth and enjoyable. Whether you have any further questions or require additional assistance, please do not hesitate to reach out to our dedicated team at 817-438-1700. We are always here to support you. Enjoy your new Subaru! Thank you, Doug Laymon, Sales Manager

August 07, 2023

I received excellent service from Derek Adams. He followed up with me promptly, without making me feel pressured. He was very knowledgeable and explained all my options, as well as the features of More

by Smpermenter
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Laymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2023 -

Five Star Subaru of Grapevine responded

Thank you, Smpermenter, for shopping at Five Star Subaru. Derek, Brandon, and I welcome the opportunity to share our vehicle knowledge. Don't hesitate to contact us at 817-438-1700. Your complete satisfaction is our priority. Enjoy your new Subaru and please stay in touch. Take care, Doug Laymon, Sales Manager

August 07, 2023

Wonderful experience! Clay is the man! Very professional and responsive to our needs and helped make the entire process seamless. More

by dlacey0
Recommend Dealer
Yes
Employees Worked With
Clay Garrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corbin Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2023 -

Five Star Subaru of Grapevine responded

Thank you, dlacey0, for shopping at Five Star Subaru. We look forward to continuing to serve you and provide outstanding automotive services. Call on Clay and our staff at 817-438-1700 with vehicle questions any time. We are here to help you fully enjoy your new Subaru. Take care, Doug Laymon, Sales Manager

August 06, 2023

Great experience! Friendly, quick and informative! We will be back to buy a car from here again. More

by JESSICADWITT23
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Inim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Cryer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2023 -

Five Star Subaru of Grapevine responded

JESSICADWITT23, We are so happy to hear your Five Star Subaru buying experience went so well. Expect the same professional service every time you stop by. Call on our staff at 817-438-1700. Let us know when you need our Subaru knowledge. Helping you fully enjoy your car is the goal. Thank you, Doug Laymon, Sales Manager

August 05, 2023

Very professional. Very knowledgeable. No foolish games of going back and forth over intangible subjects. More

by ka1gmn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cameron Alexander-Munns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Davis
Aug 06, 2023 -

Five Star Subaru of Grapevine responded

Thank you, ka1gmn, for taking the time to share your feedback about your Five Star Subaru shopping experience. We're so glad that you had a positive experience with us, and we appreciate your taking the time to write a review. Helping you fully enjoy your new Subaru is our next goal. Call on Cameron, Jeff, or me at 817-438-1700. Thanks again for being one of our valued customers! Take care, Doug Laymon, Sales Manager

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