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Five Star Subaru of Grapevine

Grapevine, TX

Overview
Employees
Reviews
Vehicles
4.9
4,141 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and ...
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2651 William D Tate Ave

Grapevine, TX

76051

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Showing 4,141 reviews

August 04, 2023

What a terrific experience! We loved working with Ron S - he helped make the purchase of our new Forester an easy and stress-free experience. He walked us through the features o More

by KrisH
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kenny Wilder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Singuluri
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 05, 2023 -

Five Star Subaru of Grapevine responded

Thank you, KrisH, for making Five Star Subaru your dealership. We are excited to help you enjoy your Forester, so don't hesitate to call Ron and our team at 817-438-1700. We look forward to continuing to serve you and provide outstanding automotive services. Sincerely, Doug Laymon, Sales Manager

August 04, 2023

This dealership is top notch. It has a great snack bar and the restrooms are clean. The staff is very friendly and professional. More

by abeach4two
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny Wilder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Davis, Frank Lara
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Aug 05, 2023 -

Five Star Subaru of Grapevine responded

Abeach4two, We understand that there are many options available when it comes to purchasing a vehicle, and we are honored that you placed your trust in Five Star Subaru. Our primary goal is to provide exceptional customer service and we are thrilled to know that we were able to meet your expectations. Your questions are always welcome at 817-438-1700. Please call on us for vehicle advice. Thank you, Doug Laymon, Sales Manager

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Aug 05, 2023 -

abeach4two responded

We were so blessed to have Frank Lara as our sales representative. I have dealt with many automotive sales representatives over past 55 years, but I have never had the pleasure of working with anyone as pleasant, patient, knowledgeable, thorough and straightforward as Frank Lara. Frank made purchasing our new Subaru an enjoyable experience. He is a real asset to Five Star Subaru!

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August 03, 2023

The staff is very friendly and knowledgeable. I’ve tried another Subaru dealership and quickly realized how good these people are! I will gladly choose them for the maintenance on my Subaru More

by Susan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Ohanesian
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 04, 2023 -

Five Star Subaru of Grapevine responded

Hello Susan, The Five Star Subaru service team is always available for your vehicle concerns at 817-438-1700. Let us know when you need our knowledge. Safe travels and call on us anytime. Thank you, Jake Ritter, Service Director

August 03, 2023

There was an issue with the vehicle I bought but wasn’t disclosed and I’m sure they knew about the issue. More

by AAPLING
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Clay Garrett
4.0
This rating includes all reviews, with more weight given to recent reviews.
Corbin Beck
4.0
This rating includes all reviews, with more weight given to recent reviews.
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August 03, 2023

Very professional, had Jordan has a salesman, strait to the point showed us everything we needed to know and was an incredible person, very patient with us and made sure we left with everything we needed. More

by nicolaus choate
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Reddish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corbin Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 04, 2023 -

Five Star Subaru of Grapevine responded

Congratulations, Nicolaus, on your new car from Five Star Subaru. Jordan, Corbin, and I welcome your vehicle questions at 817-438-1700. Count on us to help you fully enjoy your Subaru. Thank you for your business and review. Best regards, Doug Laymon, Sales Manager

August 03, 2023

I didn't work with Scott Mirgahaeddin. Anthony Semler was a totally great person to work with . More

by octonovem
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Semler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Hacker
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Aug 04, 2023 -

Five Star Subaru of Grapevine responded

Hello octonovem, Thank you for recognizing Anthony and Five Star Subaru. We look forward to serving you in the future and making your automotive journey even more enjoyable. Call on us to help you enjoy your car at 817-438-1700. Take Care, Doug Laymon, Sales Manager

August 03, 2023

Very pleasant staff. Service department helpful with replacement part and service representative installed it for me . More

by EBabaa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Branch
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Aug 04, 2023 -

Five Star Subaru of Grapevine responded

xxxx EBabaa, Providing exceptional customer service and ensuring your complete satisfaction are our top priorities at Five Star Subaru. It is great to hear Matthew and our service staff were able to meet your expectations. We take pride in offering top-quality vehicle care and we look forward to hearing from you again at 817-438-1700. Thank you, Jake Ritter, Service Director

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August 03, 2023

Wonderful My salesman went above and beyond to help me get a great car!!!! And made it very enjoyable More

by jodytaylor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny Gaines
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 03, 2023 -

Five Star Subaru of Grapevine responded

Congratulations, Jody, on your purchase at Five Star Subaru. Expect focused service every time you stop by. Let Kenny or me know when you need our vehicle knowledge at 817-438-1700. We are here to help you enjoy your Subaru. Thank you, Doug Laymon, Sales Manager

August 03, 2023

The salesperson I worked with, Casey, was very knowledgeable and very helpful as was Brandon in the Finance Dept. This is a great Subaru dealer and part of the Car Pro recommendations, which is w More

by jcraiker
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Hooman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 03, 2023 -

Five Star Subaru of Grapevine responded

Jcraiker, Thank you for shopping at Five Star Subaru! Casey and our staff remain available to you at 817-438-1700. We want you to fully enjoy your car. Congratulations on your purchase! Take care, Doug Laymon, Sales Manager

August 02, 2023

John always got back to me in a timely manner, and he was so helpful when purchasing my Subaru. More

by Michelle Blanton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Mosqueda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 02, 2023 -

Five Star Subaru of Grapevine responded

Thank you, Michelle, for recognizing John and Five Star Subaru. Our next goal is to help you fully enjoy your new car. Call on us at 817-438-1700 with technical or care questions. We are here to help make owning your Subaru the best driving experience. Best regards, Doug Laymon, Sales Manager

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