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Five Star Subaru of Grapevine

Grapevine, TX

4.9
4,098 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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2651 William D Tate Ave

Grapevine, TX

76051

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Showing 4,098 reviews

June 07, 2023

I don't remember meeting Doug Laymon. However Taylor and Brandon made car buying relaxed, fun experience. More

by AlM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2023 -

Five Star Subaru of Grapevine responded

Hello AIM, Thank you so much for your kind words and for choosing Five Star Subaru for your automotive needs. We truly appreciate your trust in us and your recommendation. We continue to be available for your new car questions at 817-438-1700. I hope to meet you during your next visit. Sincerely, Doug Laymon, Sales Manager

June 07, 2023

You’re the best! Everything was gone quickly and I appreciated your service. Thx a lot More

by mangongochrist@gmail.com
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shannon Reust
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2023 -

Five Star Subaru of Grapevine responded

Thank you for taking the time to review your shopping with Shannon at Five Star Subaru, mangongochrist. We are thrilled to hear that you had a positive experience with us and that you are a happy customer. Count on us again. Call us any time at 817-438-1700. Take Care, Doug Laymon, Sales Manager

June 07, 2023

Very good experience with both the salesman and the business rep. Very laid back and no "used car salesman" tactics or pressure. More

by fdahman
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Lara
Jun 08, 2023 -

Five Star Subaru of Grapevine responded

Congratulations, fdahman, on your purchase at Five Star Subaru. We truly appreciate your recommendation. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out to 817-438-1700. We're here to help. Thank you for your business and review, Doug Laymon, Sales Manager

June 07, 2023

Very clean sales people get u in and out quick and service is good to More

by ARCHANGELXX121
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Laymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Inim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2023 -

Five Star Subaru of Grapevine responded

Hello ARCHANGELXX121, Thank you for your kind feedback. We look forward to serving you in the future and continuing to exceed your expectations. Stop by Five Star Subaru or call us at 817-438-1700 to review your new Subaru any time. Thanks again, Doug Laymon, Sales Manager

June 07, 2023

I recently had the pleasure of purchasing a used vehicle from Five Star Subaru of Grapevine, and I must say it was an extraordinary experience from start to finish. The inventory was extensive, featuring a More

by Poonehzsayah
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Mirbahaeddin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2023 -

Five Star Subaru of Grapevine responded

Hello Poonehzsayah, At Five Star Subaru, customer satisfaction is our top priority, and we are delighted to know that we were able to meet your expectations. It's always rewarding to hear that our efforts in providing exceptional service and a great car-buying experience have made a difference. When you have questions about your car, don't hesitate to give us a call at 817-438-1700. Thank you for your business and endorsement, Doug Laymon, Sales Manager

June 06, 2023

I appreciated the ease with which the sales and financing were handled by the your employees. More

by rjohnstonbaugh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corbin Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Davis
Jun 07, 2023 -

Five Star Subaru of Grapevine responded

Hello rjohnsonbaugh, We are thrilled to see that you had a positive experience during your shopping visit at Five Star Subaru. Our team works diligently to ensure that every customer receives top-notch service, and your feedback serves as a great encouragement to all of us. Please do not hesitate to reach out to Derek and our team at 817-438-1700 with questions about your new car. Enjoy the ride! Thank you, Doug Laymon, Sales Manager

June 06, 2023

Tech,Sabin, answered my questions and provided advice. Service performed competently & conscientiously. Service advisor, Johnny understood my requests and fulfilled them. Pleased to see several older empl More

by CJ
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnnie Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Singuluri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sabin, technician/mechanic*****
Jun 07, 2023 -

Five Star Subaru of Grapevine responded

Hello CJ, Thank you for choosing Five Star Subaru and for sharing your feedback. We look forward to serving you again in the future and providing you with the same level of excellence that you have come to expect from us. If there is anything else we can do to further enhance your experience or assist you in any way, please do not hesitate to reach out to 817-438-1700. Your satisfaction is our utmost priority, and we are committed to exceeding your expectations. Sincerely, Jake Ritter, Service Director

June 06, 2023

Ron is probably one of the best sales persons I’ve met at a dealership. Knew the Vehicle well and listened to my wife and I during our visit. Didn’t try to sell us something we didn’t want and simply show More

by Nmlopez92
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ron Singuluri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corbin Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Five Star Subaru of Grapevine responded

Congratulations Nmlopez92, on your purchase at Five Star Subaru. We look forward to serving you again in the future and providing you with the same level of excellence that you have come to expect from us. Call on us any time at 817-438-1700. Thank you for your business and review, Doug Laymon, Sales Manager

June 05, 2023

Derek was very knowledgeable about Subaru vehicles. He did not use pressure tactics and seems honest and forthright. I would not hesitate to recommend him to others and would like to buy another vehicl More

by jpool443
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2023 -

Five Star Subaru of Grapevine responded

Jpool443, Thank you so much for choosing Five Star Subaru for your recent car purchase! We are thrilled to hear that you had a positive experience with Derek. Your satisfaction is our utmost priority, and it's always rewarding to know that we were able to meet your expectations. We want you to call us at 817-438-1700 so we can help again. Take Care, Doug Laymon, Sales Manager

June 01, 2023

Kenny Gains was excellent to work with. We were in a pinch after our daughter wrecked her 2015 Subaru Forester. He made the deal on our used 2019 Forester very easy and bent over backwards More

by Haaggen1968
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny Gaines
Jun 02, 2023 -

Five Star Subaru of Grapevine responded

Hello Haageen1968, It is customers like you who make our job a joy and remind us why we are passionate about what we do. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out to us at 817-438-1700. We're always here to lend a helping hand. Safe travels to your daughter. Thank you, Doug Laymon, Sales Manager

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