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Five Star Subaru of Grapevine

Grapevine, TX

4.9
4,097 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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2651 William D Tate Ave

Grapevine, TX

76051

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Showing 4,097 reviews

April 20, 2023

We loved working with Casey! She made the process extremely easy and even delivered the car to our home. More

by samanthamh0714
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Casey Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2023 -

Five Star Subaru of Grapevine responded

Thank you, samanthamh0714, for recognizing Casey and Five Star Subaru. Customer satisfaction is always the goal. When we can help you with the features or care of your car, don't hesitate to call us at 817-438-1700. Enjoy your ride, Doug Laymon, Sales Manager

April 20, 2023

The overall experience was fantastic. One of the best car buying experiences i have had. Called dealership and Derek answered the phone. He was fantastic no BS. Gave him a deposit for More

by Maurice
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kenny Wilder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Davis
Apr 21, 2023 -

Five Star Subaru of Grapevine responded

Maurice, We are excited you are driving a BRZ Limited! Customer service continues, so don't hesitate to reach Derek or me at 817-438-1700. Let us know when you need our vehicle knowledge. Thank you for your review and business, Doug Laymon, Sales Manager

April 20, 2023

The process was simple, I shopped online first, Derek reached out to me and we got a deal done. No hassle, no time waisted. More

by martinckvg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Laymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2023 -

Five Star Subaru of Grapevine responded

Congratulations, martinckvg, on your new Subaru! When Derek and the Five Star Subaru staff can help with technical or care concerns, reach us at 817-438-1700. We are here to help in any way we can. Thank you, Doug Laymon, Sales Manager

April 17, 2023

Buying my first car was not as terrifying thanks to Casey. She really helped walk me through it all and I am very happy with my choice. Thank you!! More

by hailyelena
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenny Wilder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2023 -

Five Star Subaru of Grapevine responded

Congratulations, haileyelena, on the purchase of your first car at Five Star Subaru. Don't hesitate to call Casey or me at 817-438-1700 again. We want you 100% satisfied with your used Ford. Thank you, Doug Laymon, Sales Manager

April 17, 2023

Great service department. Came in for brakes but realized I was due a 60,000 mile service. They accommodated very well. Very professional and polite staff. More

by Bob Nelson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
Apr 20, 2023 -

Five Star Subaru of Grapevine responded

Hello Mr. Nelson, Thank you for allowing Jose and the Five Star Subaru service staff to help with the care of your car. We hope you count on us again. Call us any time at 817-438-1700. We appreciate you and your business. Take Care, Jake Ritter, Service Director

April 16, 2023

They were so helpful, and I ended up with a car I love! I was so happy with my experience while there and felt so comfortable. (As a side note, those bathrooms were so nice!!) More

by Michelle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Mosqueda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corbin Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2023 -

Five Star Subaru of Grapevine responded

Thank you, Michelle, for shopping at Five Star Subaru. Your endorsement is appreciated by Corbin, John, and our entire sales team. We look forward to welcoming you back to the dealership to review your new Subaru. Let us know when you have questions at 817-438-1700. Thanks again, Doug Laymon, Sales Manager

April 16, 2023

I love my crosstrek! Thank you John for the time you spent with me! Shelly Winkler More

by shellyrwinkler71
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Mosqueda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Laymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2023 -

Five Star Subaru of Grapevine responded

Shellyrwinkler71, We are so excited to help you enjoy your new Subaru Crosstrek. Please let John or me know when you have questions at 817-438-1700. We look forward to seeing you at Five Star Subaru any time. Thank you, Doug Laymon, Sales Manager

April 16, 2023

Good experience so far. I am from out of state and they were easy to work with. More

by stephen.lee.moore
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jordan Reddish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaden - 5*
Apr 17, 2023 -

Five Star Subaru of Grapevine responded

Hello Stephen, It was a pleasure to have you shop at Five Star Subaru. Although you are miles away, we remain available for questions about your vehicle purchase at 817-438-1700. Customer satisfaction remains the goal. Thank you for the high marks and trust in our sales team. Best Regards, Doug Laymon, Sales Manager

April 16, 2023

We came to five star suburu for a test drive, we didn't really know what we wanted, it took us about 3 weeks to decide on a vehicle Hayden walked us through the the process and was very patient. We had to More

by mcasas915
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Mosqueda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hayden Knowles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corbin Beck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2023 -

Five Star Subaru of Grapevine responded

Congratulations, mcasas915, on your Five Star Subaru purchase. Thank you for trusting in our ordering and buying processes. When John or I can answer technology or maintenance concerns, reach out to 817-438-1700. We are here for you. Take Care, Doug Laymon, Sales Manager

April 13, 2023

I can not say enough great things about this dealership, they really live up to the name "5 Star Subaru"!!! Talk about a family environment where you are more than just a sale! Shannon was an absolute god s More

by rudymartinez1013
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shannon Reust
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane, Hacker
Apr 13, 2023 -

Five Star Subaru of Grapevine responded

Rudymartinez1013, Thank you so much for your kind endorsement of Shannon and Five Star Subaru. We are excited you are part of our dealership family. We want to make owning your new car the best driving experience. Call on us at 817-438-1700 or stop by for technical or care advice. Thanks again! Best Regards, Doug Laymon, Sales Manager

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