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Five Star Subaru of Grapevine

Grapevine, TX

4.9
4,466 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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2651 William D Tate Ave

Grapevine, TX

76051

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Showing 4,466 reviews

September 20, 2022

I was treated so nice by everyone. James "Chief" Inim is the sales person that sold us our Subaru Outback. He was so nice, no pressure what so ever. Five Star Subaru really wants you to More

by darmonroy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Inim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2022 -

darmonroy responded

Thank you for everything. Great car, great people!

Sep 21, 2022 -

Five Star Subaru of Grapevine responded

Thank you, darmonroy! We really appreciate hearing your Five Star Subaru shopping experience went well. Expect the same attentive customer care every time you visit. Chief and our team welcome questions about your Outback at 817-438-1700. Helping you fully enjoy your car is the goal. Safe travels, Doug Laymon, Sales Manager

September 19, 2022

I had a super experience with Mike in service and Tony the general manager. They handled my problem With a lot of professionalism More

by logcabinlj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Hooman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Ohanesian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2022 -

Five Star Subaru of Grapevine responded

Logcabinlj, Customer service is a high priority at Five Star Subaru and we are happy to hear we were able to take care of your vehicle issues. When we can help in the future, we welcome the chance to share our advice at 817-438-1700. Thank you for rating your experience with us. Best Regards, Tony Hooman, General Manager

September 19, 2022

Excellent service center! I have always been able to get in and put of there very quickly. Of course, that is because I am an early riser and get there before the doors open. More

by Lenora1972
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnnie Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2022 -

Five Star Subaru of Grapevine responded

Lenora1972, On behalf of Johnnie and the Five Star Subaru service department, thank you! We always appreciate hearing from our customers and we welcome the chance to address future care concerns at 817-438-1700. Safe travels and please stay in touch. Best Regards, Tony Hooman, General Manager

September 19, 2022

If you’re in the market for a Subaru, I’d highly recommend Five Star Subaru in Grapevine! This was our first Subaru purchase, and the whole experience was awesome! Everyone was so helpful and kind, More

by jesseandlaurawhipkey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Azrael Cavazos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Wilder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2022 -

Five Star Subaru of Grapevine responded

Welcome to Five Star Subaru, jesseandlaurawhipkey! Thank you for your recommendation and please don't hesitate to ask for our advice at 817-438-1700. We want you to fully enjoy your first Subaru! Best Regards, Doug Laymon, Sales Manager

September 19, 2022

Interrupted EB to pick up my new Forester on a busy Monday. He was very flexible and careful to give me full attention and care with my great new Subaru! More

by tony.rector
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Prakash (EB) Ebburu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2022 -

Five Star Subaru of Grapevine responded

Tony, We want you to fully enjoy your new Forester. Stop by Five Star Subaru any time to meet with EB, Shantai, or me. A complete understanding of your Subaru is a priority. Let us know when you need our advice at 817-438-1700. Thank you for your business and feedback, Doug Laymon, Sales Manager

September 19, 2022

I worked with Mr. Klozik. His service is phenomenal. Very attentive and is willing to go the extra mile. Mr. Klozik knows the cars inside and out. He has some very ins More

by Josue
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Klozik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2022 -

Five Star Subaru of Grapevine responded

Josue, Thank you for taking the time to review your Five Star Subaru shopping experience. On behalf of Bill, we appreciate your business and review. Reach us any time at 817-438-1700. Helping you enjoy your new vehicle is the goal. Best Regards, Doug Laymon, Sales Manager

September 18, 2022

James was prompt and courteous. He did not pressure us at all. Just wanted to help in any way he could. He put at ease as soon as we walked into the dealership. It was a pleasure to More

by katy.treat
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Hooman
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Inim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2022 -

Five Star Subaru of Grapevine responded

Congratulations katy.treat on your new Subaru! Helping you fully enjoy your vehicle is our next priority. Don't hesitate to stop by or call us at 817-438-1700. We look forward to welcoming you back to Five Star Subaru. Best Regards, Doug Laymon, Sales Manager

September 18, 2022

I've visited this dealer multiple times for service, test drives, and now purchasing a new vehicle. "Chief" did a great job taking care of me and answering all my questions. Let me spend time in the vehicle More

by BoxerEngines
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Inim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2022 -

Five Star Subaru of Grapevine responded

BoxerEngines, It is great to receive your feedback! Thank you for recognizing Chief and his efforts to serve you at Five Star Subaru. Customer care continues. So reach us any time at 817-438-1700. We look forward to helping you enjoy your new car. Take Care, Doug Laymon, Sales Manager

September 18, 2022

Everyone informative,helpful. Actually stopped to make sure we understood how things would work with lease and did not try and pressure us at any point. More

by randi.stewart41
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Klozik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Laymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Wilder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2022 -

Five Star Subaru of Grapevine responded

Welcome to Five Star Subaru, randi.stewart41! We are excited to help you enjoy your new Subaru. Continue to stop by or call us at 817-438-1700 whenever you have vehicle questions. We are here for you. Thank you, Doug Laymon, Sales Manager

September 18, 2022

All the people I dealt with were quick efficient and to the point in a kind way. Overall it was a pleasant experience that I would repeat. More

by MARKANDMISTY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Eyster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Wilder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2022 -

Five Star Subaru of Grapevine responded

Congratulations, MARKANDMISTY, on your new car from Five Star Subaru. As you get to know your Subaru, let Nick or me know when you have vehicle questions. Thank you for shopping with us and please stay in touch at 817-438-1700. Take Care, Doug Laymon, Sales Manager

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