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Five Star Subaru of Grapevine

Grapevine, TX

4.9
4,026 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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2651 William D Tate Ave

Grapevine, TX

76051

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Showing 4,026 reviews

July 04, 2021

Tobias is fantastic. He's very easygoing and friendly. We knew what we were interested in and he didn't push us or try upsell anything. He was informative and knew the vehicles and features well. Thank you, More

by newcarherewecome
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tobias Awoniyi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2021 -

Five Star Subaru of Grapevine responded

Congratulations, newcarherewecome! Tobias and I want to hear from you at 817-438-1700 again. Let us know if you would like to come back to Five Star Subaru to review the features of your new ride. We want to make owning your new Subaru the best experience. Thank you, Doug Laymon, Sales Manager

July 03, 2021

We brought our Outback in for schedule oil change and inspection today without an appointment. We knew that we may have to wait - were told 2 hrs. Since we want to look around the Ascend and the Wild More

by MyTribeca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Procter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Azrael Cavazos
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2021 -

Five Star Subaru of Grapevine responded

MyTribeca, It was our pleasure to help with the care of your Outback. Thank you for your great feedback and please let us know when we will see you again at Five Star Subaru at 817-438-1700. We appreciate you! Take Care, Marcus Procter, Service Director

July 02, 2021

Spencer was great! Answered emails quickly and took care of everything. More

by bechtelg44
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Fuller
Jul 03, 2021 -

Five Star Subaru of Grapevine responded

Hello bechtelg44! It is great to hear Spencer served you well during your buying experience at Five Star Subaru. We want to stay in contact to make certain you fully enjoy your vehicle. Call us any time at 817-438-1700. Thank you for your review and business, Doug Laymon, Sales Manager

July 02, 2021

No pressure sales, honest dialogue with the sales person and finance. Very good feeling from start to end. More

by benik
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rio Manalo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Davis, Kareem Kusez
Jul 03, 2021 -

Five Star Subaru of Grapevine responded

Benik, It was great to help you at Five Star Subaru and we want to continue sharing our vehicle advice. Call us at 817-438-1700 if there are features you would like to review. We want to help you fully enjoy your new ride. Congratulations on your purchase. Thank you, Doug Laymon, Sales Manager

July 02, 2021

Excellent service, friendly people, easy to work with, they make you as comfortable as possible considering you're there making the second biggest purchase beyond a home. More

by danielle.alexandria
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Luis Hernandez
Jul 03, 2021 -

Five Star Subaru of Grapevine responded

Danielle.alexandria, Congratulations on your new Subaru! We want to invite you back to Five Star Subaru to review your vehicle's technology. Give us a call at 817-438-1700. Let us know when you need our advice. Thank you, Doug Laymon, Sales Manager

July 01, 2021

I was blown away once again at the awesome customer service, expertise and speedy process!! I would highly recommend five star for anyone and will be going back when my wife lets me get a WRX!! Haha More

by seansnielsen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jordan, Kareem Kusez
Jul 02, 2021 -

Five Star Subaru of Grapevine responded

Seansnielson, We really appreciate the chance to help with your vehicle needs at Five Star Subaru and look forward to helping you enjoy your new Subaru. We would love to help you fulfill your dream of a WRX! 😁 Let us know when you or your wife need our help at 817-438-1700. It will be great to see you both again. Thank you, Doug Laymon, Sales Manager

July 01, 2021

Really good dealership with good sales staff.....Hope service and warranty coverage is good as they sold me on it..... More

by realpeddler
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Alexander-Munns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Reddish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Davis
Jul 02, 2021 -

Five Star Subaru of Grapevine responded

Hello realpeddler, Thanks for shopping at Five Star Subaru! We want you 100% satisfied with your purchase. If you would like to revisit your vehicle or its warranty, please give us a call at 817-438-1700. We are here to help you in any way we can. Best Regards, Doug Laymon, Sales Manager

July 01, 2021

We were very satisfied with every aspect of our 5 star expuerences. More

by MIKMELV
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Inim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Davis, Kareem Kusez
Jul 02, 2021 -

Five Star Subaru of Grapevine responded

Congratulations, MIKMELV, on your purchase at Five Star Subaru! We want to keep you satisfied with our services, so please stay in touch at 817-438-1700. Let us know how we can continue sharing our vehicle advice. Thank you, Doug Laymon, Sales Manager

July 01, 2021

Spencer has helped us purchase three cars in eight months and every experience has been great.. We give Spencer and Five Star a five star rating. We will recommend Spencer and Five Star Subaru to our family More

by alderman688
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Hooman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Ohanesian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Zablosky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Spencer Fuller
Jul 02, 2021 -

Five Star Subaru of Grapevine responded

Alderman688, We are grateful for each of your purchases at Five Star Subaru! Spencer is a great source of Subaru knowledge, so please stay in touch at 817-438-1700. Thank you for your business and recommendation. Best Regards, Doug Laymon, Sales Manager

June 30, 2021

Jeremy was awesome. Went in to look at one car and was not happy with that car so Jeremy showed us others and we came away with a perfect fit for our family. Thank you again, Jeremy More

by chicagoeddie66
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
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