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Five Star Subaru of Grapevine

Grapevine, TX

4.9
3,391 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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2651 William D Tate Ave

Grapevine, TX

76051

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Showing 3,391 reviews

December 17, 2019

Very professional service advisor, Johnny Taylor. Awesome facility. Work done promptly and correctly. I would not think of using any other dealership for my service needs. More

by forkliftman61
Recommend Dealer
Yes
Employees Worked With
Johnnie Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2019 -

Five Star Subaru of Grapevine responded

Thank you for choosing the service center at Subaru of Grapevine for your vehicle care. Our advisors and technicians want to keep you fully informed with the care of your car and welcome you to call 817-438-1700 when you have concerns. Safe travels during the holidays. Take Care, Marcus Procter, Service Manager

December 15, 2019

Every staff was very helpful and kind. Especially Ethan who helped me to buy an awesome fiat turbo!!! Overall was very smooth car buying experience. I definitely recommend this dealer. More

by Hyunjae
Recommend Dealer
Yes
Employees Worked With
Ethan Carrigan
Dec 16, 2019 -

Five Star Subaru of Grapevine responded

Hello Hyunjae, Congratulations on the purchase of your Fiat Turbo! Our goal will always be to offer you an efficient visit whether it is in sales or service. Stay in touch at 817-438-1700. Our staff is ready to help with all of your vehicle concerns. Thank you, Doug Laymon, Sales Manager

December 13, 2019

Super Friendly Subaru of Grapevine staff are so friendly, knowledgeable and suggesting right product that fits customer needs exact and comfort. As of my experien More

by Hanumantha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Klozik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Lombardo
Dec 14, 2019 -

Five Star Subaru of Grapevine responded

Hello Hanumantha, Your confidence in the sales team at Subaru of Grapevine is appreciated. Congratulations on your new lease. Call us whenever you have questions about the care or features on your vehicle. We look forward to seeing you again, Doug Laymon, Sales Manager

December 11, 2019

Thanks to Bill Klozik, and Freddie Valdovinos ...this was by far the best experience I have had in my life! 5Star for sure! Unbelievable Service! More

by Pastor Brown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Hooman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Klozik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Freddie Valdovinos
Dec 11, 2019 -

Five Star Subaru of Grapevine responded

Hello Pastor Brown, It was a pleasure to have you visit Subaru of Grapevine. We are always available for your vehicle questions at 817-438-1700. Bill and our sales team wish you a happy holiday season. Thank you for your business and review, Doug Laymon, Sales Manager

December 11, 2019

Amazing customer service from Darrell Cooper. This is by far the best customer service and over all experience I’ve ever had at a dealership. We will be back for future car purchases, and for all More

by Cruz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2019 -

Five Star Subaru of Grapevine responded

Hello Cruz! Welcome to Subaru of Grapevine. We would love to help with your future vehicle needs. Please stay in touch with Darrell or me at 817-438-1700. Enjoy your new car and Happy Holidays, Doug Laymon, Sales Manager

December 10, 2019

Excelent service Subaru at grapevine indeed is a great place to purchade a vehicle . At mo time did i feel pressured to buy anything i did not request or offered somet More

by noealejandrosolis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wing Yip
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2019 -

Five Star Subaru of Grapevine responded

Hello noealejandrosolis! Congratulations on your vehicle purchase. We are thrilled to have your business at Subaru of Grapevine. If we can help with future vehicle needs, please give us a call at 817-438-1700. Thank you for shopping with us. Take Care, Doug Laymon, Sales Manager

December 07, 2019

Great buying experience, and sales team is top notch. The entire buying experience is completely different here - I've only seen that at one other dealership in the north Dallas area, and I've purchased q More

by jerake75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Mosqueda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tobias Awoniyi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Taylor Bayles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dee Boyett
Dec 09, 2019 -

Five Star Subaru of Grapevine responded

Hello jerake75, Thank you for your return visit to Subaru of Grapevine. It is our goal to hit the mark with you every time you visit. Please stay in touch at 817-438-1700. Enjoy your new Subaru and Happy Holidays from all of us! Best Regards, Doug Laymon, Sales Manager

December 04, 2019

Everyone is always very helpful and friendly. My appointment wasn’t scheduled but I showed the email I received and my vehicle had the service I had scheduled. More

by Suenenaw
Recommend Dealer
Yes
Employees Worked With
M. Ohanesian
Dec 05, 2019 -

Five Star Subaru of Grapevine responded

Hello Suenenaw! Thank you for taking the time to recognize the service team at Subaru of Grapevine. Knowing you are comfortable in your vehicle is our priority. When we can help with any other vehicle concerns, please let us know at 817-438-1700. Best Regard, Marcus Procter, Service Manager

December 04, 2019

Sam Pack Subaru Taylor Greene was an excellent sales person, Finance dept was also great as was the sales manager and the GM. Sam Pack Subaru was by far the best deal More

by KSMCCUTCHAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2019 -

Five Star Subaru of Grapevine responded

Congratulations KSMCCUTCHAN on the purchase of a new car from Subaru of Grapevine. When you have questions about the vehicle, please give Taylor or me a call at 817-438-1700. We hope to keep you both knowledgeable and comfortable with your buy. Thank you, Doug Laymon, Sales Manager

December 03, 2019

Lauren was the most courteous , professional and honest salesperson I have dealt with in a long while. Your company is so fortunate to have her!!! More

by Bart_boothe
Recommend Dealer
Yes
Employees Worked With
Cameron Alexander-Munns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Bayles, Anthony Lombardo
Dec 04, 2019 -

Five Star Subaru of Grapevine responded

Hello Bart_boothe, Thank you for taking a moment to share your visit with Lauren at Subaru of Grapevine. We agree she is an asset to our dealership. Please let Lauren or me know if you have any additional questions about your purchase at 817-438-1700. In the meantime, enjoy your ride! Best Regards, Doug Laymon, Sales Manager

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