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Five Star Subaru of Grapevine

Grapevine, TX

4.9
4,449 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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2651 William D Tate Ave

Grapevine, TX

76051

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Showing 4,449 reviews

February 15, 2022

They worked very well with me. They are timely, kind, intelligent about cars. I can tell they genuinely care. More

by Britt.Nicole.moss
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tobias Awoniyi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2022 -

Five Star Subaru of Grapevine responded

Britt.Nicole.moss, Thank you for shopping at Five Star Subaru. We are excited to help you enjoy your new vehicle. Reach Tobias or me at 817-438-1700 with technical or care questions. Let's make this your best driving experience. Best Regards, Doug Laymon, Sales Manager

February 14, 2022

My experience was seamless and efficient. The team made me feel like a valued and welcomed customer. This is my first Subaru and I am highly satisfied with my new Forrester Premium. I appreciate the time s More

by oluwasayo59
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tobias Awoniyi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Davis
Feb 14, 2022 -

Five Star Subaru of Grapevine responded

Congratulations oluwasayo59! We are excited to welcome you to Five Star Subaru and the Subaru brand. Thank you for your great feedback and recommendation. It will be great to hear from you again at 817-438-1700. Best Regards, Doug Laymon, Sales Manager

February 12, 2022

Friendly and easy to deal with. Unlike other dealers, they have room to negotiate their prices and maintain good customer service. More

by Khaled
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tobias Awoniyi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2022 -

Five Star Subaru of Grapevine responded

Hello Khaled, Your feedback is appreciated! We do our best to offer our Five Star Subaru customers the best possible deals. Thank you for shopping with us and please call us again at 817-438-1700. Best Regards, Doug Laymon, Sales Manager

February 12, 2022

Professional and courteous staff eager to help the customer. Very clean and orderly show room, service area and parking lot. More

by Tiger
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenny in the Finance office, Jeff Davis
Feb 14, 2022 -

Five Star Subaru of Grapevine responded

Thank you, Tiger, for taking the time to rate your Five Star Subaru shopping experience. Our goal is to help you with all of your automotive concerns. Please stay in touch at 817-438-1700. Let us know when you need our vehicle knowledge. Enjoy your new Subaru! Best Regards, Doug Laymon, Sales Manager

February 12, 2022

Just a wonderful experience purchasing a Subaru Ascent. Azreal was our salesperson. He had a true passion for the brand and was very knowledgeable. All we interacted with were great. Highly recommend. More

by soonerman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Azrael Cavazos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2022 -

Five Star Subaru of Grapevine responded

Hello soonerman, Congratulations on your new Subaru! We look forward to helping you fully enjoy your ride. Continue to reach Azrael or me at 817-438-1700. Thank you for shopping with us and rating your experience. Sincerely, Doug Laymon, Sales Manager

February 12, 2022

A major problem, once the manager was notified, was quickly and completely addressed. I am so impressed with the commitment to service by the service manager. Thank you 5 Star Subaru for identifying th More

by David.williams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Procter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2022 -

Five Star Subaru of Grapevine responded

Thank you, David, for taking the time to rate your Five Star Subaru service visit. I, along with my team, appreciate the opportunity to help with your vehicle care. We look forward to welcoming you back. Please let us know when you need our automotive knowledge at 817-438-1700. Best Regards, Marcus Procter, Service Director

February 11, 2022

This is the first purchase we have made from Five Star Subaru. It was a very positive experience. Our salesman was Tobias and sales manager was Jeff. Both were personable and professional. The process More

by rfr4058
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tobias Awoniyi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Davis
Feb 11, 2022 -

Five Star Subaru of Grapevine responded

Welcome to Five Star Subaru, rhr4058! It is our goal to make owning your new car the best experience. Please stop by or call our team at 817-438-1700. We are here when you need us. Thank you for your business and review, Doug Laymon, Sales Manager

February 10, 2022

In and out as expected within stated timeline. The agent was prepared and courteous throughout the process More

by PETE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Ohanesian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2022 -

Five Star Subaru of Grapevine responded

Hello Pete! It was our honor to help with your vehicle's care at Five Star Subaru. Reach Mike or me at 817-438-1700 when you have future maintenance or repair needs. We will look forward to serving you again. Thank you, Marcus Procter, Service Director

February 10, 2022

Always professional courteous and the amenities second to none And the parts and service department know what they’re talking about and they know how to help More

by Subby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Procter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnnie Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dyson Ellis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Ohanesian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Zablosky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2022 -

Five Star Subaru of Grapevine responded

Hello Subby! It is always great to hear from our Five Star Subaru guests. Thank you for recognizing so many of our staff members and your service experience. We look forward to continuing to help you care for your car. Reach us anytime at 817-438-1700. Best Regards, Marcus Procter, Service Director

February 10, 2022

We’ve purchased 4 cars here within my family. I will never buy another car that’s not from 5 Star Subaru. More

by LINDSEY.KH825
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Hooman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wing Yip
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Ohanesian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2022 -

Five Star Subaru of Grapevine responded

Thank you, LINDSEY.KH825, for every purchase at Five Star Subaru. We are grateful to help you and your family. Let us know when you have care concerns at 817-438-1700. We will be more than happy to answer your questions. Best Regards, Doug Laymon, Sales Manager

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