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Five Star Subaru of Grapevine

Grapevine, TX

4.9
4,073 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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2651 William D Tate Ave

Grapevine, TX

76051

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Showing 4,073 reviews

November 01, 2020

BB was truly a pleasure to work with. He was very attentive and pleasant. I did not feel pushed or rushed into a purchase. He listened to what my needs were and found me the perfect car. From begi More

by dgagne
Recommend Dealer
Yes
Employees Worked With
BB Belharrat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2020 -

Five Star Subaru of Grapevine responded

Congratulations on the purchase of your new vehicle from Subaru of Grapevine, dgagne! BB and I want to make certain you fully understand all its great technology, so do not hesitate to contact us at 817-438-1700 when you have questions. We are here to help in any way we can. Thank you, Doug Laymon, Sales Manager

October 30, 2020

Great people all around. I’d recommend them to anyone. Quick and easy car buying. The way it should be. The 25 word minimum review is weird. More

by Phyregod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Lombardo, Robert Bauer, Ryan Bayles
Nov 01, 2020 -

Five Star Subaru of Grapevine responded

Thank you, Phyregod, for your recommendation of Subaru of Grapevine! We want to help you fully enjoy the ride, so stay in touch at 817-438-1700. It will be great to see you again. Take Care, Doug Laymon, Sales Manager

October 29, 2020

Our experience at 5-Star could not have been better. From the Sunday walk-around (when the dealership was closed (and we left a voicemail .. that was returned first thing the following morning!) to clo More

by TAROLLEK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Hooman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Weston Enciso 5-stars, Kareem Kusez
Oct 29, 2020 -

Five Star Subaru of Grapevine responded

TAROLLEK, Everyone at Subaru of Grapevine appreciates your feedback and we thank you for your business. If we can help further with your driving needs, please reach us at 817-438-1700. We look forward to sharing our knowledge. Thanks again, Doug Laymon, Sales Manager

October 28, 2020

This is one of the best dealerships you can go to customer service was great and will not be disappointed at all I definitely recommend. More

by D.F
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2020 -

Five Star Subaru of Grapevine responded

Thank you for rating our dealership, D.F! We are happy to help you at Subaru of Grapevine and we look forward to hearing from you again at 817-438-1700. Let us know how we can help you enjoy your travels. Take Care, Doug Laymon, Sales Manager

October 28, 2020

All personnel were courteous, efficient, and patient during the buying process. Gary McCloskey took the time to help me set up the initial technology between my car and phone. Shantai Isom, the delive More

by caroljbird
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shanti Isom , Gary McCloskey, Jeff Davis, Michial Cox
Oct 29, 2020 -

Five Star Subaru of Grapevine responded

Caroljbird, It was our pleasure to serve you at Subaru of Grapevine and we are excited to help you enjoy your new Subaru! We are always available at 817-438-1700 when you or your husband need a refresher on the technology in your car. Thank you for sharing your experience and we look forward to seeing you again. Best Regards, Doug Laymon, Sales Manager

October 27, 2020

Wing was very professional. He patiently showed and explained all the features of my new car.I will definitely recommend the dealership to friends and family. More

by Joyce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wing Yip
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2020 -

Five Star Subaru of Grapevine responded

Joyce, We value your feedback and we look forward to helping you fully enjoy your new Subaru. Thank you for shopping at Subaru of Grapevine and please let Wing or me when you need our advice at 817-438-1700. We look forward to seeing you again. Take Care, Doug Laymon, Sales Manager

October 26, 2020

Everyone we dealt with was courteous. If they didn't know the answer to a question, they found it quickly. They were flexible with timing. More

by leahlhaynie
Recommend Dealer
Yes
Employees Worked With
Kenny Wilder, Jeff Davis, Ryan Bayles
Oct 27, 2020 -

Five Star Subaru of Grapevine responded

Leahlhaynie, We value your feedback, and thank you for shopping at Subaru of Grapevine. We look forward to hearing from you again at 817-438-1700. Any time you have questions, we will make certain to get you the answer. Thank you, Doug Laymon, Sales Manager

October 25, 2020

Kareem was most helpful in setting my finances in the purchase of my car, he made me feel right at home and I would highly recommend him for your package deal.. More

by armstron96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kareem Kusez
Oct 26, 2020 -

Five Star Subaru of Grapevine responded

Thank you, armstron96! We really appreciate your endorsement of our processes at Subaru of Grapevine. Building lasting relationships is our goal. Reach out to us at 817-438-1700 anytime we can offer our automotive advice. Thanks again, Doug Laymon, Sales Manager

October 25, 2020

BB Belhararat was my salesperson. He was so helpful and knowledgeable with all my questions. BB was very helpful in finding the right car for me, I highly recommend BB if your looking to by a car. More

by armstron96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BB Belharrat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2020 -

Five Star Subaru of Grapevine responded

Congratulations on your new Subaru, armstron96! BB and I hope to make this driving experience your best. Please let us know when you have technical or care concerns at 817-438-1700. Thank you, Doug Laymon, Sales Manager

October 24, 2020

The Service Team at Subaru of Grapevine did an amazing job on Repairing my BRZ. The ability to work with the Insurance company and make sure my car was repaired correctly won my business. More

by Jamescnc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Barret
Oct 26, 2020 -

Five Star Subaru of Grapevine responded

Thank you, Jamescnc, for the opportunity to help with the care of your BRZ. Anytime you have care concerns, we welcome your questions at 817-438-1700. Keeping you safe during your travels is the goal. Please stay in touch, Marcus Procter, Service Director

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