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Five Star Subaru of Grapevine

Grapevine, TX

4.9
4,069 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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2651 William D Tate Ave

Grapevine, TX

76051

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Showing 4,069 reviews

October 28, 2020

All personnel were courteous, efficient, and patient during the buying process. Gary McCloskey took the time to help me set up the initial technology between my car and phone. Shantai Isom, the delive More

by caroljbird
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shanti Isom , Gary McCloskey, Jeff Davis, Michial Cox
Oct 29, 2020 -

Five Star Subaru of Grapevine responded

Caroljbird, It was our pleasure to serve you at Subaru of Grapevine and we are excited to help you enjoy your new Subaru! We are always available at 817-438-1700 when you or your husband need a refresher on the technology in your car. Thank you for sharing your experience and we look forward to seeing you again. Best Regards, Doug Laymon, Sales Manager

October 27, 2020

Wing was very professional. He patiently showed and explained all the features of my new car.I will definitely recommend the dealership to friends and family. More

by Joyce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wing Yip
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2020 -

Five Star Subaru of Grapevine responded

Joyce, We value your feedback and we look forward to helping you fully enjoy your new Subaru. Thank you for shopping at Subaru of Grapevine and please let Wing or me when you need our advice at 817-438-1700. We look forward to seeing you again. Take Care, Doug Laymon, Sales Manager

October 26, 2020

Everyone we dealt with was courteous. If they didn't know the answer to a question, they found it quickly. They were flexible with timing. More

by leahlhaynie
Recommend Dealer
Yes
Employees Worked With
Kenny Wilder, Jeff Davis, Ryan Bayles
Oct 27, 2020 -

Five Star Subaru of Grapevine responded

Leahlhaynie, We value your feedback, and thank you for shopping at Subaru of Grapevine. We look forward to hearing from you again at 817-438-1700. Any time you have questions, we will make certain to get you the answer. Thank you, Doug Laymon, Sales Manager

October 25, 2020

Kareem was most helpful in setting my finances in the purchase of my car, he made me feel right at home and I would highly recommend him for your package deal.. More

by armstron96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kareem Kusez
Oct 26, 2020 -

Five Star Subaru of Grapevine responded

Thank you, armstron96! We really appreciate your endorsement of our processes at Subaru of Grapevine. Building lasting relationships is our goal. Reach out to us at 817-438-1700 anytime we can offer our automotive advice. Thanks again, Doug Laymon, Sales Manager

October 25, 2020

BB Belhararat was my salesperson. He was so helpful and knowledgeable with all my questions. BB was very helpful in finding the right car for me, I highly recommend BB if your looking to by a car. More

by armstron96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
BB Belharrat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2020 -

Five Star Subaru of Grapevine responded

Congratulations on your new Subaru, armstron96! BB and I hope to make this driving experience your best. Please let us know when you have technical or care concerns at 817-438-1700. Thank you, Doug Laymon, Sales Manager

October 24, 2020

The Service Team at Subaru of Grapevine did an amazing job on Repairing my BRZ. The ability to work with the Insurance company and make sure my car was repaired correctly won my business. More

by Jamescnc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Barret
Oct 26, 2020 -

Five Star Subaru of Grapevine responded

Thank you, Jamescnc, for the opportunity to help with the care of your BRZ. Anytime you have care concerns, we welcome your questions at 817-438-1700. Keeping you safe during your travels is the goal. Please stay in touch, Marcus Procter, Service Director

October 22, 2020

It is never difficult to find a service representative. And the ones I have had are very knowledgeable and can always find my records. Today I forgot to mention that I needed and inspection so they had to More

by DRMOORE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Johnnie Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
BB Belharrat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2020 -

Five Star Subaru of Grapevine responded

DRMOORE, You are a valued customer at Subaru of Grapevine. Thank you for recognizing Johnnie in Service and BB in our sales department. Your commitment to our dealership is greatly appreciated. Best Regards, Marcus Procter, Service Director

October 22, 2020

BB is very knowledgeable not only about the Subaru Ascent vehicle but also the electronic. He taught me more about the safety setting and other settings in 15 minutes than I was able to learn in a year of re More

by DRMOORE
Friendliness
Recommend Dealer
Yes
Employees Worked With
BB Belharrat
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2020 -

Five Star Subaru of Grapevine responded

Thank you, DRMOORE, for staying in touch with BB! Knowing you are fully enjoying your Ascent is a priority. Reach out to us anytime at 817-438-1700. We look forward to seeing you again at Subaru of Grapevine. Take Care, Doug Laymon, Sales Manager

October 22, 2020

Ron Berman made the whole car buying experience smooth and painless. He was VERY busy, but took the time to explain everything and demonstrated excellent customer service. I would highly recommend Subaru More

by owen.jul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Berman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Lombardo
Oct 23, 2020 -

Five Star Subaru of Grapevine responded

Congratulations on your new Subaru, owen.jul! Ron and I want to continue sharing our vehicle knowledge, so reach out to either of us at 817-438-1700 when questions arise. Knowing you are completely comfortable during your drive is our priority. Thank you, Doug Laymon, Sales Manager

October 21, 2020

Subaru always has great service reps that provide excellent service. The experience was timely and efficient. I’d recommend 5 star to anyone looking for or servicing a Subaru More

by Dommiemommy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Micheal O
Oct 22, 2020 -

Five Star Subaru of Grapevine responded

Thank you for your recommendation of Subaru of Grapevine. Our advisors remain available for your maintenance questions at 817-438-1700. We want you to fully enjoy a safe drive time. Take Care, Marcus Procter, Service Director

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