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Five Star Subaru of Grapevine

Grapevine, TX

4.9
4,067 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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2651 William D Tate Ave

Grapevine, TX

76051

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Showing 4,067 reviews

September 29, 2020

Subaru grapevine stepped up andpermanently fixed an ongoing problem. The service rep was polite and did a thorough investigation into the cars problem. I left feeling confident that this dealership has More

by jecassady2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnnie Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2020 -

Five Star Subaru of Grapevine responded

Hello jecassady2, Thank you for the opportunity to find a resolution to your vehicle's issues. If you have future concerns, Johnnie and I look for your call at 817-438-1700. Please stay in touch, Marcus Procter, Service Director

September 29, 2020

Shantai was outstanding at my Subaru School session. She touched on the basic functions as well as aspects she thought might be meaningful to me. She was spot on! I left the dealership with MUCH more know More

by stbrn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shantai Isom
Sep 30, 2020 -

Five Star Subaru of Grapevine responded

Thank you for taking the time to rate your experience at Subaru of Grapevine. We want to make certain owning your Outback is memorable. Shantai and I can be reached at 817-438-1700 anytime you have technical questions. Please stay in touch. Best Regards, Doug Laymon, Sales Manager

September 29, 2020

Thank you for yet another incredible experience at Subaru of Grapevine! Jon Zablosky ensured all final accessories were added to my new Ascent Touring and provided excellent customer service along the way. More

by dallashmiles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Zablosky
Sep 30, 2020 -

Five Star Subaru of Grapevine responded

Dallashmiles, We are excited to have you as a loyal customer at Subaru of Grapevine. Anytime we can share our Subaru knowledge, please reach out to us at 817-438-1700. Thank you for recognizing Jon and our sales team. Best Regards, Doug Laymon, Sales Manager

September 29, 2020

Gary McCloskey was my salesman at Five Star Subaru. I highly recommend him and this dealership to anyone looking for a new Subaru. He is knowledgeable and professional. He was VERY easy to work with in f More

by stbrn
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Hooman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary McCloskey
Sep 30, 2020 -

Five Star Subaru of Grapevine responded

Congratulations on the purchase of your new Subaru, stbrn! Everyone at Subaru of Grapevine is excited to help you enjoy your ride. Please let Gary, Mr. Hooman, or me know when you have questions at 817-438-1700. Let's make this your best driving experience. Thank you, Doug Laymon, Sales Manager

September 28, 2020

Bought a 2020 CPO Forester Sport from Lauren. I started my process in June but didn’t buy the car until September, Lauren was so patient and professional the whole way through, very supportive of what wou More

by Patricia Caro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Bayles
Sep 28, 2020 -

Five Star Subaru of Grapevine responded

Hello Patricia, Thank you for the opportunity to help you find the right car. Lauren is a wealth of vehicle information and we both want to make certain you fully enjoy your Forester. Please let us know if questions arise at 817-438-1700. We will be ready with answers. Thanks again, Doug Laymon, Sales Manager

Sep 28, 2020 -

Patricia Caro responded

Thank you Doug!

September 28, 2020

Darrell Cooper was fantastic! He helped me and my dad when trading in my Subaru. Then the following day he assisted me and mom with the tech. stuff of the car. Great service! More

by SadieS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2020 -

Five Star Subaru of Grapevine responded

Welcome to Subaru of Grapevine, SadieS! It was our pleasure to help you trade up to a new ride. Darrell and I are always available at 817-438-1700 to continue helping you enjoy your vehicle. Call us anytime we can offer our automotive advice. Thanks for shopping with us. Safe Travels, Doug Laymon, Sales Manager

September 27, 2020

Nick Eyers was great. Everyone was very professional. Glad I choose Subaru of Grapevine. I will surely recommend this dealership.to my friends. first class treatment all the way. More

by CRWCHF217
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Eyster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Lombardo
Sep 28, 2020 -

Five Star Subaru of Grapevine responded

Thank you for shopping at Subaru of Grapevine, CRWCHF217! Nick and everyone at the dealership is excited to welcome you to our dealership and we want to continue helping with any future vehicle questions. Reach out to us at 817-438-1700. We look forward to hearing from you. Take Care, Doug Laymon, Sales Manager

September 25, 2020

Gary was a pleasure to work with! He listened to my wants and expectations for my new car and promptly helped to make it happen. He is very down-to-earth and honest. More

by Tgc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary McCloskey
Sep 25, 2020 -

Five Star Subaru of Grapevine responded

Hello Tgc, Congratulations on your purchase from Gary and Subaru of Grapevine. Transparency and customer care are important to us and we look forward to helping you fully enjoy your new car. Reach out to Gary or me at 817-438-1700. We appreciate you and your business. Thank you, Doug Laymon, Sales Manager

September 25, 2020

I have bought 2 vehicles from Sam packs 5 Star! A Ford and now a Subaru! The service is impeccable and Stephen Kroes is the best salesman I have ever dealt with! Excellent service! More

by Jlepperson75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Kroes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2020 -

Five Star Subaru of Grapevine responded

Jlepperson75, Thank you for your return visit to Subaru of Grapevine. You are a VIP and customer care is a priority. Please let Stephen or me know if you have technical or care questions we can address at 817-438-1700. We look forward to serving you again. Take Care, Doug Laymon, Sales Manager

September 25, 2020

I had an airbag recall on My 2005 Subaru Impreza. It was done in a very timely manner !! I really appreciate the excellent experience, Everything was great More

by cooper75067
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Barrett
Sep 26, 2020 -

Five Star Subaru of Grapevine responded

Thank you, cooper75067, for the opportunity to help with the recall on your Impreza. Safety comes first with Subaru! When you need additional vehicle care, we look forward to your call at 817-438-1700. Safe Travels, Marcus Procter, Service Director

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