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Five Star Subaru of Grapevine
Grapevine, TX
4,084 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts.
But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs.
In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 4,084 reviews
August 14, 2020
Fantastic Experience I bought a Subaru Ascent via email and phone calls to Lauren. I live 300 miles from the dealership and she made the process so easy and painless. Gave I bought a Subaru Ascent via email and phone calls to Lauren. I live 300 miles from the dealership and she made the process so easy and painless. Gave me a great price, took care of my trade-in and made my pick-up appointment a breeze. Loved working with her and 5-Star More
by gluman
Employees Worked With
Lauren Bayles, Anthony Lombardo
August 11, 2020
Nick was awesome. He made my buying experience hassle-free and is very knowledgeable. Great customer service! Even followed up with video tutorials on how to use certain features. Lauren in s hassle-free and is very knowledgeable. Great customer service! Even followed up with video tutorials on how to use certain features. Lauren in service was also amazing and on top of her game! So glad I'm now part of the Five Star Family More
by kelly.doyle70
August 11, 2020
Hands down the best car-buying experience I have ever had. Steve, Jeff, and the whole team at Subaru of Grapevine were exceptional. I’m a customer for life. had. Steve, Jeff, and the whole team at Subaru of Grapevine were exceptional. I’m a customer for life. More
by ecubed
Verified CustomerAugust 11, 2020
Impeccable Customer Service!! Thank you what an awesome car buying experience! James "Chief" Inim was very easy to work with and the dealership is immaculately maintained. Pride i Thank you what an awesome car buying experience! James "Chief" Inim was very easy to work with and the dealership is immaculately maintained. Pride in the product and work environment is very evident. Selection was awesome. We highly recommend this dealership to others. More
by don78
Employees Worked With
James Inim, Tony Hooman, Michial Cox
August 07, 2020
Great experience! Highly recommend five star Subaru, especially Tobias. I knew what I was coming in for, and he made the buying process quick and easy. especially Tobias. I knew what I was coming in for, and he made the buying process quick and easy. More
by zvduffelen
Employees Worked With
August 07, 2020
They told me I needed an appointment for routine maintenance. I only had 2000 miles but because during the Covid-19 we did not go far. Everything was just as expected and I was told it would Tahe 1 maintenance. I only had 2000 miles but because during the Covid-19 we did not go far. Everything was just as expected and I was told it would Tahe 1 1/2 hours but it only took less than an hour. I was please. A woman took my car and wrote up the order and she told me it was done. More
by jm.sweeny
August 05, 2020
Excellent customer service! The atmosphere was welcoming and laid-back throughout the process. Never felt pressured and they were willing to work with me on the trade-in. BB (Latif) is fantastic! Thanks aga and laid-back throughout the process. Never felt pressured and they were willing to work with me on the trade-in. BB (Latif) is fantastic! Thanks again! More
by csjack85
Employees Worked With
Latif
August 04, 2020
This was my first purchase and experience with Subaru and this dealership really made it a pleasurable one. Spencer and BB did a great job that was seamless even though I popped in unexpectedly. Additional this dealership really made it a pleasurable one. Spencer and BB did a great job that was seamless even though I popped in unexpectedly. Additionally, Spencer, BB and one of the managers called post-sale to ensure we had everything we needed. More
by malace1914
Employees Worked With
BB Belharrat, Jeff Davis, Spencer Fuller, Anthony Lombardo
August 04, 2020
Very easy to work with. The car I wanted was ready for a test drive when I arrived. No pushy salespeople. Very good customer experience! test drive when I arrived. No pushy salespeople. Very good customer experience! More
by adampope71
Employees Worked With
August 04, 2020
I had a nice experience test driving the Forester and Outback. I wasn't ready to buy that day, but Bill stayed in touch with me. He called to let me know he had a vehicle I'd like, and he was right! I bo Outback. I wasn't ready to buy that day, but Bill stayed in touch with me. He called to let me know he had a vehicle I'd like, and he was right! I bought the Outback the next week. More
by sara_reyero
Employees Worked With
