Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Five Star Subaru of Grapevine
Grapevine, TX
4,086 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts.
But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs.
In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,086 reviews
July 16, 2020
Go above and beyond to make their customers happy! Was able to settle on pricing and negotiate through text messages. Took a little longer than anticipated but they made it all work out. able to settle on pricing and negotiate through text messages. Took a little longer than anticipated but they made it all work out. More
by Jay B.
July 15, 2020
There is a reason they can claim 5 Star as part of their name. Exemplary customer service and phenomenal service department. I came on the wrong day and despite covid went above and beyond expectation. Than name. Exemplary customer service and phenomenal service department. I came on the wrong day and despite covid went above and beyond expectation. Thank you Trina. More
by vigilraydine
July 13, 2020
Came in for a recall, they had me in and out in under two hours. Easy to book an appointment over the phone, great customer service, and they even offered me a rental despite the fact that I didn't come in f hours. Easy to book an appointment over the phone, great customer service, and they even offered me a rental despite the fact that I didn't come in for anything big. Mike was great! More
by Kyrie
Employees Worked With
Mike
July 12, 2020
Nick was great! Love my new Subaru Forester! Helped walk through all features and find a car that was a perfect fit for me! Great service! through all features and find a car that was a perfect fit for me! Great service! More
by Clarks
Verified CustomerEmployees Worked With
July 11, 2020
Had a great experience with Lauren who worked with me from the start of my car search and had a seamless buying experience. And I love my new Crosstrek! from the start of my car search and had a seamless buying experience. And I love my new Crosstrek! More
by dlynnmoore15
Employees Worked With
Lauren Bayles
July 10, 2020
Johnny Taylor was excellent. Five stars all the way. Everyone in Subaru Grapevine is very nice and committed to provide excellent customer service. Thank you! Everyone in Subaru Grapevine is very nice and committed to provide excellent customer service. Thank you! More
by jterry
Employees Worked With
July 10, 2020
Great friendly staff. Had everything ready for me to go when I arrived, which means that dreaded dealership wait. Would recommend to to anyone looking to join or remain in the Subaru Family. when I arrived, which means that dreaded dealership wait. Would recommend to to anyone looking to join or remain in the Subaru Family. More
by mariemenefee7
Employees Worked With
Lauren Bayles
July 09, 2020
The dealership was great! The salesperson was on point. He answered all of our questions, took care of all of our needs, and kept us informed during the entire process. Even though they were delays, we wer He answered all of our questions, took care of all of our needs, and kept us informed during the entire process. Even though they were delays, we were very happy with this experience and vehicle. More
by dn2323
Employees Worked With
Spencer Fuller
July 08, 2020
The staff was helpful, respectful, and professional. In past experiences at different dealerships, I felt pressured and pushed into buying a car. Here, I felt nothing but support and a team effort to help past experiences at different dealerships, I felt pressured and pushed into buying a car. Here, I felt nothing but support and a team effort to help me find the car that was right for me and my budget. I’d like to specifically thank Tony, Clay, and Anthony for their help during this process. They truly made it a smooth and easy car-buying experience. Their customer service was top-notch, and I would recommend their services to anyone. More
by katevmagruder
July 07, 2020
Efficient and personable staff. Very short wait time too. When I get a new car I’d check them first for sure. Kudos to Lauren with the Service department for being very helpful. When I get a new car I’d check them first for sure. Kudos to Lauren with the Service department for being very helpful. More
by Gene castillo
Employees Worked With
Lauren (service dept) ??????????
