Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Five Star Subaru of Grapevine
Grapevine, TX
4,086 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts.
But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs.
In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,086 reviews
June 27, 2020
Great experience Excellent service. Dropped off car and picked up my old car. Everything went smoothly. Happy with price. Car very clean. Look forward to buying aga Excellent service. Dropped off car and picked up my old car. Everything went smoothly. Happy with price. Car very clean. Look forward to buying again. More
by jk9099
Verified CustomerEmployees Worked With
June 27, 2020
We had a great experience when purchasing a used car for one of our daughters. The salesman,’Tobias, and all the staff were great and respectful of our time one of our daughters. The salesman,’Tobias, and all the staff were great and respectful of our time More
by jimcrouse20
Employees Worked With
June 27, 2020
Great experience with Clay and Nick. They were both very helpful and knowledgeable and not pushy, which we appreciated. I felt comfortable there when buying a new car, and that is rare! helpful and knowledgeable and not pushy, which we appreciated. I felt comfortable there when buying a new car, and that is rare! More
by baileycarmack
June 27, 2020
I inquired about a vehicle however did not purchase from this dealership. However I received numerous emails from this dealership and Subaru about my vehicle purchase from this dealership addressed to “Chri this dealership. However I received numerous emails from this dealership and Subaru about my vehicle purchase from this dealership addressed to “Christy”, not my name. After several emails and phone calls I was able to reach someone who confirmed that Christy actually purchased a vehicle from this dealership and all of the emails that I received were intended for her not me. More
by Ichelramos
Employees Worked With
June 27, 2020
Super friendly staff who were helpful and didn’t over pressure me to buy. Junior went above and beyond to help with all the details of my new purchase. I’ll buy my next Subaru from him for sure! I don’t pressure me to buy. Junior went above and beyond to help with all the details of my new purchase. I’ll buy my next Subaru from him for sure! I don’t mind driving from Dallas to get this kind of friendly service. More
by SABRA
Employees Worked With
The man I dealt with in Finance was also very friendly and helpful. Honest folks at Grapevine Subaru!, Luis Hernandez
June 27, 2020
Cameron (Sales Professional) and Doug Laymon (Sales Manager) were top notch! They were very professional and made sure I was completely satisfied with my purchase. Manager) were top notch! They were very professional and made sure I was completely satisfied with my purchase. More
by MSCHNEC
June 27, 2020
Very cordial, well informed personnel We felt good about being at this dealership. No hard-sell tactics presented and we appreciated that. They leased a car, we got the car we wanted, so We felt good about being at this dealership. No hard-sell tactics presented and we appreciated that. They leased a car, we got the car we wanted, so a win-win for everyone. More
by ejblanton77399
Employees Worked With
Frankie Saif
June 27, 2020
Asked for expediency...Got expediency Didn’t want to waste a lot of time with the purchasing process and the dealer came through. Quick and painless. Paperwork went smoothly and Tobias did Didn’t want to waste a lot of time with the purchasing process and the dealer came through. Quick and painless. Paperwork went smoothly and Tobias did a great...and quick...review of the car. More
by phil.ganz
June 24, 2020
Lauren Bayles went far beyond anything I expected to make my new car buying experience the most pleasant one I have ever had. As a senior citizen in a high risk category for COVID-19, I very much appreciate my new car buying experience the most pleasant one I have ever had. As a senior citizen in a high risk category for COVID-19, I very much appreciated how she managed the process to keep me safe and worry free. She, along with everyone else I came into contact with at the dealership, was professional, honest, and well informed. I highly recommend the dealership and most especially Lauren. More
by TAK
Employees Worked With
Lauren Bayles
June 23, 2020
Lauren Bayles was very knowledgeable and professional. I will definitely do business with her in the future and recommend her to friends and family that are in the market for a new vehicle. will definitely do business with her in the future and recommend her to friends and family that are in the market for a new vehicle. More
by brown.heather1227
Employees Worked With
Lauren Bayles
