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Five Star Subaru of Grapevine
Grapevine, TX
4,068 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts.
But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs.
In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 4,068 reviews
March 18, 2020
very good experience I had done research on Subaru dealerships in Dallas and visited the one closest to me. However, I was contacted by Lauren at Subaru and she was very r I had done research on Subaru dealerships in Dallas and visited the one closest to me. However, I was contacted by Lauren at Subaru and she was very responsive to what I wanted. The car I would ideally wanted would have to ordered, and with the current virus situation, that wasn't going to work. Lauren located a good compromise and made me a great deal. She is very professional and great to work with. More
by threebigdogs
Employees Worked With
Lauren Bayles
March 16, 2020
From the purchase of the car, to the service department handling my window tint, I have experienced excellent service! I will recommend them to all my family and friends! handling my window tint, I have experienced excellent service! I will recommend them to all my family and friends! More
by Moorob10
March 12, 2020
Shannon is a very professional salesperson. Very respectful and attentive to what I was needing. Kept her word on everything she offered. Made me feel confident From beginning to end. respectful and attentive to what I was needing. Kept her word on everything she offered. Made me feel confident From beginning to end. More
by anaprats61
March 11, 2020
I needed to purchase a fuel-efficient car for my daughter. After a general online inquiry about a car she and I both liked, Javier responded immediately! We visited the dealership, drove the car, an daughter. After a general online inquiry about a car she and I both liked, Javier responded immediately! We visited the dealership, drove the car, and wanted to buy it. There were a few issues I was concerned about prior to closing the purchase including a power train warning light. Javier and the sales managers committed to fixing the issues for us, and we eagerly bought the car within a few hours of initially seeing it! We love the car, and are very appreciative of 5 Star for providing my daughter a loaner vehicle while the needed repairs were made. I will definitely reach out to them again for future car purchases, and highly recommend them for anyone needing a deal on a great automobile! More
by jcgx4b
Verified CustomerEmployees Worked With
Javier, Michael Dinh
March 11, 2020
Subaru of Grapevine is the best dealership I’ve ever dealt with, from buying to service. They are pleasant and efficient. Their waiting area is very bright ?comfortable ,and open .It is so nice to have dealt with, from buying to service. They are pleasant and efficient. Their waiting area is very bright ?comfortable ,and open .It is so nice to have them in my neighborhood. More
by mkmluke
Employees Worked With
Michael Ohanesian
March 09, 2020
Excellent place to get the suby serviced! Fast, kept me up to date, friendly staff. Waiting area well stocked with drinks and snacks, clean and quiet up to date, friendly staff. Waiting area well stocked with drinks and snacks, clean and quiet More
by Dani
Employees Worked With
Michael Dinh
March 08, 2020
It was a great experience and everyone we worked with was very helpful and friendly. I will definitely recommend this dealership to others. Thank you! very helpful and friendly. I will definitely recommend this dealership to others. Thank you! More
by sarahpepper3
March 08, 2020
I always get the best service at any Sam Pack dealer I go to! Lauren is the best at Subaru grapevine! Always helpful and always available! Thanks for being awesome! to! Lauren is the best at Subaru grapevine! Always helpful and always available! Thanks for being awesome! More
by Whitster391
Employees Worked With
Lauren
March 07, 2020
Great service department, very helpful personnel. Always clean, plus a very well stocked snack bar. Very transparent with their pricing. Can’t see a reason not to go there. clean, plus a very well stocked snack bar. Very transparent with their pricing. Can’t see a reason not to go there. More
by Subaruxt
Employees Worked With
March 07, 2020
To all the employees that helped me get into my dream car, thank you so much! Everyone here works together as one well-oiled machine! car, thank you so much! Everyone here works together as one well-oiled machine! More
by e_yo
