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Five Star Subaru of Grapevine

Grapevine, TX

4.9
3,386 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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2651 William D Tate Ave

Grapevine, TX

76051

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Showing 3,386 reviews

October 18, 2017

Fantastic! Joey did a fantastic job taking care of us during the sales process. He was extremely knowledgeable about the vehicle we purchased. He gave us a com More

by Kat Subaru 5963
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Edwards
Oct 18, 2017 -

Five Star Subaru of Grapevine responded

Congratulations on your new Forester. We appreciate your comments regarding the customer service provided by Joey Edwards and will certainly pass them along. We value your time and your business at Sam Pack's Five Star Subaru Grapevine. Please call us anytime with any car care needs or concerns you may have. Thank you, Tony Hooman, GM, 817-438-1700.

October 17, 2017

Great experience Dustin was honest, straight-forward, efficient, and knowledgeable. You can't ask for much more in any transaction, but I actually got much more: the w More

by UseHerName
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Freddy in finance., Stephen Johnston, Dee Boyett
Oct 18, 2017 -

Five Star Subaru of Grapevine responded

Thanks for your feedback. We appreciate your comments regarding the customer service provided by our sales team and will certainly pass them along. We value your time and your business at Sam Pack's Five Star Subaru Grapevine. Please call on us anytime with any car care needs you may have. Congratulations and thank you, Tony Hooman, GM, 817-438-1700.

October 16, 2017

Exceptionally upfront and honest. Joey was one of the most upfront and honest salespeople that I have ever worked with. He was very patient and easy to work with. He was also very wi More

by Mitchell Schuck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Dinh, a friend of mine, was also very helpful as well!, Joey Edwards
Oct 17, 2017 -

Five Star Subaru of Grapevine responded

Thanks for your feedback Mitchell. We appreciate your comments regarding the customer service you received and will certainly pass them along. You are a valued customer at Sam Pack's Five Star Subaru Grapevine. Please call us anytime with any car care needs you may have. Congratulations and thank you, Tony Hooman, GM, 817-438-1700.

October 15, 2017

Great experience Had the best experience at Five Star Subaru in Grapevine. Joey Edwards was the best car dealer I've ever had. No pressure, went out of his way for our More

by CP4280
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Dinh, a former student, helped a lot too!, Joey Edwards
Oct 16, 2017 -

Five Star Subaru of Grapevine responded

We are happy to hear you love your Forrester, CP4280. All of us at Five Star Subaru Grapevine thank you for shopping with us. Please let us know if we can help further. Thank you, Stephen Johnston, GSM. 817-438-1700.

October 13, 2017

Awesome Everyone was outstanding, no pushy sales people. Lee and Steve went out of their way to accommodate us. They were aiming to please! Will tell every More

by Feelin' good
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Johnston, Lee McDaniel
Oct 14, 2017 -

Five Star Subaru of Grapevine responded

We are excited to have you as our customer, Feelin' Good. Thanks for sharing your experience and for shopping at Five Star Subaru Grapevine. Best Regards, Tony Hooman, GM. 817-438-1700.

October 10, 2017

Easy Breezy Beautiful Subaru This was my first Subaru purchase and I loved the whole process. I wish the Financing was just a little bit easier. My interaction was mostly online More

by daisiesflo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Pacheco, , Frankie Saif
Oct 11, 2017 -

Five Star Subaru of Grapevine responded

Congratulations on your first Subaru! Daisesflo, you are going to love it. Thanks for recognizing our team and for choosing Five Star Subaru of Grapevine, Stephen Johnston, GSM. 817-438-1700

October 07, 2017

Easiest car buying experience We walked in to simply look at a vehicle for my husband. I had not heard of Subaru nor was I aware of their reputation, so I was very weary. However f More

by Alina F Cabrera
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2017 -

Five Star Subaru of Grapevine responded

We love that you found the Subaru Brand, Mr. and Mrs. Cabrera! Stop by anytime to learn more about your car, we are happy to help in anyway. Thank you for shopping with Dustin Cox and Five Star Subaru Grapevine. Best Regards, Tony Hooman, GM. 817-438-1700.

October 07, 2017

Best car buying experience ever Shopping for a new vehicle can be a stressful experience. Sean Roberts greeted us at the parking lot. He allowed me to take my time but was there t More

by Martha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 07, 2017 -

Five Star Subaru of Grapevine responded

Congratulations and thanks for your feedback Martha. We appreciate your comments regarding the customer service provided by Sean Roberts and will certainly share them with him. We value your time and your business at Sam Pack's Five Star Subaru Grapevine. Please call us anytime with any car care needs you may have. Thank you, Tony Hooman, GM, 817-438-1700.

October 06, 2017

Fast, easy, zero remorse. I recently lost my 2001 Outback in an accident, so I turned to Five Star Subaru of Grapevine for help with finding a replacement. Lee McDaniel introdu More

by Jacob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Swarvar and Freddie, Lee McDaniel, Dee Boyett
Oct 07, 2017 -

Five Star Subaru of Grapevine responded

Thanks for your feedback Jacob. We appreciate your comments regarding the customer service provided by Lee McDaniel and our sales team and will certainly pass them along. You are a valued customer at Sam Pack's Five Star Subaru Grapevine. Please call us anytime with any car care needs you may have. Congratulations and thank you, Tony Hooman, GM, 817-438-1700.

October 05, 2017

Great experience Peter Pacheco handled our trade-in and purchase excellently. I would recommend him to others. The only reason I didn't give 5 stars was because my in More

by cargal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Pacheco
Oct 06, 2017 -

Five Star Subaru of Grapevine responded

Thanks for your feedback and congratulations on your new car. You are a valued customer at Sam Pack's Five Star Subaru Grapevine. Please call on us anytime regarding any car care needs you may have. Thank you, Tony Hooman, GM, 817-438-1700.

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