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Five Star Subaru of Grapevine

Grapevine, TX

4.9
4,313 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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2651 William D Tate Ave

Grapevine, TX

76051

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Showing 4,313 reviews

December 24, 2019

Buying our Subaru Ascent Steve was great and easy to work with throughout the process. No pressure and a great price. We worked on the deal long distance and made it easy for More

by richard.born
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Kroes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2019 -

Five Star Subaru of Grapevine responded

Congratulations on the purchase of your new Subaru! It is great to hear Stephen provided clear communication throughout the buying process. Please stay in touch at 817-438-1700. We are excited to call you a customer of Subaru of Grapevine. Thank you for sharing your comments. Thanks again, Doug Laymon, Sales Manager

December 22, 2019

Customer gr Friendly and polite at all time, and all the crew also is friendly know matter what or who they working with, keep up good work More

by jpuentes0069
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Freddie Valdovinos, Luis Hernandez
Dec 23, 2019 -

Five Star Subaru of Grapevine responded

Congratulations on your new Subaru, jpuentes0069! The team at Subaru of Grapevine is always available to help with your vehicle needs. Please let us know if there are features in your car that you would like to review by calling us at 817-438-1700. Thank you for your business and comments. Happy Holidays, Doug Laymon, Sales Manager

December 21, 2019

Decent Experience Overall the experience was decent. We had some hiccups with the delivery of the vehicle that made it more stressful than it needed to be. More

by hrwitherspoon
Recommend Dealer
Yes
Employees Worked With
Lauren Bayles
Dec 22, 2019 -

Five Star Subaru of Grapevine responded

Hello hrwitherspoon, Everyone at Subaru of Grapevine values your business. We do our best to provide the best customer care and we send our sincere apologies for the delays in delivery. We know your time is valuable and we hope to serve you well into the new year with quality customer care. Please stay in touch with Lauren or me at 817-438-1700. Our goal is to hit the 5-star rating with every future visit. Happy Holidays and Thank You, Doug Laymon, Sales Manager

December 20, 2019

Nice, relaxed and easy The dealership was nice and people helpful. Our salesman was knowledgeable and experienced. After talking to us he sent a video of vehicles on the lo More

by Debbie
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Hooman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wing Yip
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Lombardo
Dec 21, 2019 -

Five Star Subaru of Grapevine responded

Hello Debbie! It is great to hear Mr. Hooman, Anthony and Wing were the support you needed while shopping for your new Subaru. We are excited to help you enjoy your car, so please call us at 817-438-1700 when you have questions. Happy holidays and thank you, Doug Laymon, Sales Manager

December 20, 2019

Fantastic experience! From the first time of driving to the dealership for the 3rd time to pick up my Outback, I have nothing but positive to say! Our sales consultant Rut More

by rpwolfpack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Freddie Valdovinos, Rutger Kesling
Dec 21, 2019 -

Five Star Subaru of Grapevine responded

Happy holidays in your new Outback, rpwolfpack! We look forward to hearing about your adventures when we see you in 2020. Please let us know how we can serve you in the future at 817-438-1700. Thank you for choosing Subaru of Grapevine, Doug Laymon, Sales Manager

December 19, 2019

Amazing Experience While searching for a new vehicle, I kept being lead to Five Star Subaru. With all of the reviews online, there was no doubt in my mind that I wanted More

by lanoitfuller123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tobias Awoniyi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary McCloskey
Dec 20, 2019 -

Five Star Subaru of Grapevine responded

Thank you, laniotfuller123, for sharing your experience at Subaru of Grapevine. Gary and Tobias are a wealth of car knowledge which they would be happy to continue sharing with you. Call any of us at 817-438-1700 whenever we can of help. Enjoy your new Subaru and happy holidays, Doug Laymon, Sales Manager

December 19, 2019

Consistently Good Service We bought a new Subaru and then came back to purchase a used car after our daughter's car was totaled. Everyone was helpful, friendly and did their be More

by carmes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tobias Awoniyi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Laymon, Brandon Fraikes
Dec 20, 2019 -

Five Star Subaru of Grapevine responded

Welcome to Subaru of Grapevine, carmes! Our team was happy to help you and your daughter after the unfortunate accident. We are here to continue helping you both with your automotive needs. Call us any time you have questions about either of your purchases at 817-438-1700. Thank you for being our loyal customers. Safe travels always and happy holidays, Doug Laymon, Sales Manager

December 18, 2019

Amazing Service I had a great experience at this dealership! Helpful staff and were willing to work with me! Shannon was great and I highly recommend seeing her if yo More

by anthonyleodoro15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Reust
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2019 -

Five Star Subaru of Grapevine responded

Hello anthonyleodoro15! It is great to hear you found your visit to Subaru of Grapevine satisfying. When Shannon or I can help with future vehicle needs, please give us a call at 817-438-1700. Thank you and happy holidays, Doug Laymon, Sales Manager

December 18, 2019

Excellent Customer Service Walked in and Nick, Ron and Freddy made it a pleasurable experience no high pressure sales from start to completing the process. Follow up with to go More

by LORRIEKLEIST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Eyster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Berman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dee Boyett, Freddie Valdovinos
Dec 19, 2019 -

Five Star Subaru of Grapevine responded

Thank you LORRIEKLEIST for rating your visit to Subaru of Grapevine! Congratulations on owning a great Outback and please let our sales team know if you have any features you would like to review. Call us anytime at 817-438-1700. We are excited to have you as our customer and friend. Happy Holidays, Doug Laymon, Sales Manager

December 18, 2019

Several steps above Bill puts a personal touch on all his interactions that is rare. Immediately made me feel comfortable and took the edge off of the typical stress rela More

by B. Rob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Klozik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2019 -

Five Star Subaru of Grapevine responded

Hello B. Rob, Thanks for the positive rating of Bill Klozik and Subaru of Grapevine. We are excited to be your auto dealer and we welcome your vehicle questions at 817-438-1700. Happy holidays and safe travels, Doug Laymon, Sales Manager

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