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Five Star Subaru of Grapevine

Grapevine, TX

4.9
4,473 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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2651 William D Tate Ave

Grapevine, TX

76051

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Showing 4,473 reviews

November 09, 2019

Steve was super helpful when I traded in my 2017 Outback. I wanted to move up to an Ascent and he found me one that was not only in my price range, but had the features I wanted. There was never any pressure More

by AlexisW
Recommend Dealer
Yes
Employees Worked With
Nov 11, 2019 -

Five Star Subaru of Grapevine responded

Congratulations on owning a Subaru Ascent, AlexisW! The staff at Subaru of Grapevine are here to continue serving you and we ask that you call us at 817-438-1700 any time you have questions about your vehicle. Our goal is to make certain you are completely enjoying your adventures! Thank you, Doug Laymon, Sales Manager

November 08, 2019

Steve is one of the best sales person I've worked with Steve really cares about given the best possible experience to his customers. He does the best he can to give you advice, tips and he always want to k More

by Carlos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Kroes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Lombardo
Nov 09, 2019 -

Five Star Subaru of Grapevine responded

Thank you, Carlos, for sharing your shopping visit at Subaru of Grapevine. Steve and I welcome any additional questions about your new vehicle at 817-438-1700. Our goal is to have you enjoy your very best driving experience ever! Thanks again for choosing our dealership for your purchase, Doug Laymon, Sales Manager

November 08, 2019

Steve is an honest salesman who truly and genuinely cares and wants his customers taken care of. I've been driving my car around work all day and it's amazing. Steve got me a great deal on a 2015 Subaru More

by Ben
Recommend Dealer
Yes
Employees Worked With
Dustin Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Kroes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Reust
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Freddie Valdovinos, Michael Dinh
Nov 08, 2019 -

Five Star Subaru of Grapevine responded

Hello, Ben, and thank you for this fine review of Subaru of Grapevine. If you would like to review any of your Outback's features or care, please let us know at 817-438-1700. You are a valued customer at our dealership! Thanks again, Doug Laymon, Sales Manager

November 08, 2019

I worked with Shannon in internet sales. She has been one of the best sales person I have ever met. So very helpful and kind. She spent a lot of time working with me and has offered to help me with getting e More

by Denise
Recommend Dealer
Yes
Employees Worked With
Shannon Reust
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Freddie Valdovinos
Nov 08, 2019 -

Five Star Subaru of Grapevine responded

Thank you, Denise, for taking the time to acknowledge Shannon's effort with your vehicle purchase. Your recommendation of Subaru of Grapevine is very much appreciated and we hope to continue sharing our knowledge with you. Stop by or call us at 817-438-1700. Thank you again, Doug Laymon, Sales Manager

November 06, 2019

Everything was great , got my vehicle in and out in a timely manner. I have several of my. Thickens services here , I receive awesome service every time. Thanks very much for the awesome service More

by cooper75067
Recommend Dealer
Yes
Employees Worked With
Johnnie Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Swarver
Nov 07, 2019 -

Five Star Subaru of Grapevine responded

Thank you, cooper75067, for choosing the service center at Subaru of Grapevine for your vehicle maintenance. Your loyalty has been greatly appreciated. When you have automotive care concerns, we are ready to help at 817-438-1700. Again, thank you for making us your dealership, Marcus Procter, Service Manager

November 06, 2019

Subaru of Grapevine, as represented by Internet Specialist Lauren Bayles, provided a smooth and refreshingly easy purchase experience with our Subaru Outback. I would highly recommend the dealersh More

by HincksSubaru
Recommend Dealer
Yes
Employees Worked With
Lauren Bayles
Nov 06, 2019 -

Five Star Subaru of Grapevine responded

Thank you for the high rating for Lauren and Subaru of Grapevine. Your recommendation is truly appreciated and we hope to work with you again. Please stay in touch with Lauren or me at 817-438-1700. It would be our pleasure to help with future vehicle needs. Thanks again, Doug Laymon, Sales Manager

November 04, 2019

New Customers from CA Only con is that we live about hour away. So i will be servicing my car at a closer subaru dealer. Or else i would be coming here. The dealership is s More

by JLYN.PMEDINA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Reust
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Freddie Valdovinos
Nov 05, 2019 -

Five Star Subaru of Grapevine responded

Hello JLYN.PMEDINA! Even though you are a ways away, please call us at 817-438-1700. We will do our best to give you direction regarding the care of your new Subaru. Thank you for shopping with us and we hope you stay in touch. Enjoy, Doug Laymon, Sales Manager

November 04, 2019

Great experience! Everyone I worked with was extraordinary, even with some complications with my trade-in. I would recommend Ron to anyone interested in a Subaru! Thank More

by mark.tunnecliffe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Berman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Fraikes
Nov 05, 2019 -

Five Star Subaru of Grapevine responded

Hello mark.tunnecliffe, Thank you for your great rating for Subaru of Grapevine. We love having your business and friendship and our staff is ready to continue serving your auto needs again. Call us anytime we can help at 817-438-1700. It is great to call you our customer. Thanks again, Doug Laymon, Sales Manager

November 04, 2019

All employees were very helpful. Although Lauren Baylis was very engaged and dedicated before and after we decided to complete our 2nd Subaru lease agreement. We didn’t feel any rush during the deal. Th More

by Great Service!!
Recommend Dealer
Yes
Employees Worked With
Lauren Bayles
Nov 05, 2019 -

Five Star Subaru of Grapevine responded

Hello! Car buying should be a memorable time, so our goal is to provide our customers with an experience to remember. Thank you for sharing your visit with this review. We would love to serve you again at Subaru of Grapevine and we ask that you reach out to us anytime you have vehicle concerns at 817-438-1700. Enjoy, Doug Laymon, Sales Manager

November 02, 2019

Great dealership The staff were professional, friendly, knowledgeable, and most importantly, not pushy! Would definitely recommend them to anyone interested in a Subar More

by amber2019
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Mosqueda
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Eyster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff (manager)
Nov 04, 2019 -

Five Star Subaru of Grapevine responded

Thank you, amber2019! Everyone at Subaru of Grapevine is proud to be your auto dealer and we look forward to seeing you again. If Nick, John, or I can answer any additional questions about your new Subaru, please reach out to us at 817-438-1700. We appreciate your review and business, Doug Laymon, Sales Manager

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