
Five Star Subaru of Grapevine
Grapevine, TX
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Great Experience This was a great experience purchasing our Forester. Everyone was friendly and helpful. Never felt pressured from anyone. We were given all the inform This was a great experience purchasing our Forester. Everyone was friendly and helpful. Never felt pressured from anyone. We were given all the information for us to make a good decision. Would recommend this dealership. More
Amazing Great experience helpful staff very knowledgeable would definetly recommend people to go here for any car needs they have everything from the applicat Great experience helpful staff very knowledgeable would definetly recommend people to go here for any car needs they have everything from the application process to the greeting to the test drive to the paperwork was perfect 0 problems best sales experience I’ve had at any dealership I’ve been too More
Thoughtful and Patient Experience This was my first experience buying a car, and this dealership was the most helpful out of all the others I visited. Both Keith and Landon were extrem This was my first experience buying a car, and this dealership was the most helpful out of all the others I visited. Both Keith and Landon were extremely helpful in showing me different options until I found the car I wanted. They were very informative and patient throughout the whole experience. I took a little more time because I wanted to make sure I understood what was going on throughout the whole process and they took to the time to answer my questions and give explanations. Overall a great experience. More
The First Time I’ve Enjoyed Buying a Car Buying a car is usually horrible. It’s a huge commitment, you don’t know if you’re being taken advantage of, and there’s this weird “buyer vs. salesma Buying a car is usually horrible. It’s a huge commitment, you don’t know if you’re being taken advantage of, and there’s this weird “buyer vs. salesman vs. office guy” dynamic where every party is playing the other to get the best deal for himself. That was what I was expecting when I made an appointment to test drive a Forester, but I was proven wrong. There was no “wheeler dealer” showmanship or toothy self-serving grins, everyone seemed legitimately happy to help me find the best pick for me. I was never “upselled” and the only option I was offered was a prepaid maintenance maintenance plan. Very happy with my Forester and I will 100% be back when it’s time to replace our other car. More
Great experience, nice people Sean was a great salesman. Very attentive to my needs and efficiently narrowed down the car that fit my preferences perfectly. I feel like I got a rea Sean was a great salesman. Very attentive to my needs and efficiently narrowed down the car that fit my preferences perfectly. I feel like I got a reasonable deal without too much effort considering I hate the whole haggling and negotiating that comes with car buying. I’m very pleased so far and hope that Subaru of Grapevine keeps the great service going for me now that they’ve made the sale! More
Overall, good. The salesperson I worked with, Kevin Rucker, listened to what I wanted, helped my find CrossTreks that fit my needs, explained differences very clearl The salesperson I worked with, Kevin Rucker, listened to what I wanted, helped my find CrossTreks that fit my needs, explained differences very clearly, and was a pleasure to work with, The finance person that I worked with did not bombard me with things that I did not want or need, such as lease arrangements, or trying to convince me that financing would be a better way to go, which has happened in the past with several other dealers. The car was nicely prepped and ready for me when I was finished with the finance person. The only complaint I would have is that the time I waited before the finance person was to be ready was stated at 5 to 10 minutes, but was in fact slightly over an hour. More
Buying my first car The sales man I worked with was Sean Roberts. He made buying my first car a breeze. He was very sociable and kind. Thank yu very much Sean ~Brooks May The sales man I worked with was Sean Roberts. He made buying my first car a breeze. He was very sociable and kind. Thank yu very much Sean ~Brooks May More
great experience Facility was clean, the staff was attentive and didn’t push or rush the car buying experience. Both Darrell (Sales) and Brian (finances) were thorough Facility was clean, the staff was attentive and didn’t push or rush the car buying experience. Both Darrell (Sales) and Brian (finances) were thorough, professional, and respectful. More
Above and beyond to get me the car! Kevin, Steve and Jeff went way out of their way to get this car to us! it was at another dealer, they worked their magic behind the scenes and voila! Kevin, Steve and Jeff went way out of their way to get this car to us! it was at another dealer, they worked their magic behind the scenes and voila! the car that fit our daughter was in our hands, keys and all! A very great overall experience and we'll be here again in two months to buy another for ourselves! More
New Car Lease I have known Bill Klozik for nearly 20 years. I have purchased 3 Subaru's with Bill and will not buy one from anyone else. He has always treated me fa I have known Bill Klozik for nearly 20 years. I have purchased 3 Subaru's with Bill and will not buy one from anyone else. He has always treated me fair and got me the best deal he could. I have also sent Bill a couple of friends who have bought from him as well. The experience was awesome and I wouldn't have expected anytihng less. Thank you Bill. Michael ( Mitch ) Mitchell More