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Five Star Subaru of Grapevine

Grapevine, TX

4.9
4,189 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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2651 William D Tate Ave

Grapevine, TX

76051

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Showing 4,189 reviews

July 31, 2018

Great Experience This was a great experience purchasing our Forester. Everyone was friendly and helpful. Never felt pressured from anyone. We were given all the inform More

by JandA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Edwards, Dee Boyett, Brian Swarver, Freddie Valdovinos
Jul 31, 2018 -

Five Star Subaru of Grapevine responded

JandA, It is great to hear you found shopping with our team worthy of a 5-star rating. Thank you from all of us at Five Star Subaru Grapevine. We appreciate you and your business. Take Care, Stephen Johnston, Sales Manager

July 30, 2018

Amazing Great experience helpful staff very knowledgeable would definetly recommend people to go here for any car needs they have everything from the applicat More

by Nmguy11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian button
Jul 30, 2018 -

Five Star Subaru of Grapevine responded

Nmguy11, Thanks for taking the time to share your shopping experience with Dustin and our team. We look forward to hearing from you the next time you have automotive needs. Take Care, Stephen Johnston, Sales Manager

July 30, 2018

Thoughtful and Patient Experience This was my first experience buying a car, and this dealership was the most helpful out of all the others I visited. Both Keith and Landon were extrem More

by Katherine M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Landon Adams, Keith Sarao
Jul 30, 2018 -

Five Star Subaru of Grapevine responded

Hello Katherine, Congratulations on your first car purchase. We are so happy you worked with our team. To assure you are having the best Subaru experience, please stop by to revisit the technology and features with Dee Boyett. Thank you, Stephen Johnston, Sales Manager

July 30, 2018

The First Time I’ve Enjoyed Buying a Car Buying a car is usually horrible. It’s a huge commitment, you don’t know if you’re being taken advantage of, and there’s this weird “buyer vs. salesma More

by AndyJ1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 30, 2018

Great experience, nice people Sean was a great salesman. Very attentive to my needs and efficiently narrowed down the car that fit my preferences perfectly. I feel like I got a rea More

by Simon R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2018 -

Five Star Subaru of Grapevine responded

Simon, Thank you for sharing your shopping experience. Please be sure to visit with Dee Boyett as you become more familiar with your Subaru. Dee is here to revisit your new car with you to assure you are getting the best drive with Subaru technology. We appreciate you, Stephen Johnston, Sales Manager

July 29, 2018

Overall, good. The salesperson I worked with, Kevin Rucker, listened to what I wanted, helped my find CrossTreks that fit my needs, explained differences very clearl More

by TAC
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Rucker
Jul 30, 2018 -

Five Star Subaru of Grapevine responded

TAC, Congratulations on owning an awesome Crosstrek! Our apologies for the additional wait in finance as we do value your time. Thank you for being our customer, Stephen Johnston, Sales Manager

July 27, 2018

Buying my first car The sales man I worked with was Sean Roberts. He made buying my first car a breeze. He was very sociable and kind. Thank yu very much Sean ~Brooks May More

by BROOKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2018 -

Five Star Subaru of Grapevine responded

Brooks, How very nice of you to write such a nice review for Sean Roberts. We all appreciate you and your business and look forward to your next visit. Thank you, Stephen Johnston, Sales Manager

July 24, 2018

great experience Facility was clean, the staff was attentive and didn’t push or rush the car buying experience. Both Darrell (Sales) and Brian (finances) were thorough More

by Jaedity
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrell Cooper and Brian ? In finances
Jul 24, 2018 -

Five Star Subaru of Grapevine responded

Jaedity, your kind feedback is appreciated. Our goal is to make our customers comfortable with their auto purchase and we welcome any additional questions as they arise. Thank you for shopping with us, Stephen Johnston, Sales Manager

July 24, 2018

Above and beyond to get me the car! Kevin, Steve and Jeff went way out of their way to get this car to us! it was at another dealer, they worked their magic behind the scenes and voila! More

by esc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Davis, Stephen Johnston, Kevin Rucker
Jul 25, 2018 -

Five Star Subaru of Grapevine responded

esc, We will be excited to work with you again. If you or your daughter have questions about your new vehicle, please give us a call. Thank you and enjoy, Stephen Johnston, Sales Manager

July 23, 2018

New Car Lease I have known Bill Klozik for nearly 20 years. I have purchased 3 Subaru's with Bill and will not buy one from anyone else. He has always treated me fa More

by MBM1963
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Klozik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2018 -

Five Star Subaru of Grapevine responded

MBM1963, It is great that Bill has earned your trust and you've brought your business to our dealership. Thank you for being a loyal Subaru owner. Stay in touch, Stephen Johnston Sales Manager

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