Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Five Star Subaru of Grapevine
Grapevine, TX
4,020 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts.
But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs.
In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,020 reviews
May 12, 2024
Hayden was the best. She was patient with me for weeks as we tried to figure out our schedule and went back and forth on whether to lease or buy. She was incredibly knowl She was patient with me for weeks as we tried to figure out our schedule and went back and forth on whether to lease or buy. She was incredibly knowledgeable and so easy to work with. My wife and I both loved her. We will definitely be purchasing our next Subaru from her. More
by ERICK.SIGMOND
Verified Customer
May 11, 2024
The Five Star Subaru of Grapevine performed an excellent service for our Subaru Forester today.Our waiting was very comfortable at their waiting lounge, plenty of choices of coffee, drinks and snacks. Thank service for our Subaru Forester today.Our waiting was very comfortable at their waiting lounge, plenty of choices of coffee, drinks and snacks. Thanks a lot! More
by MILOGUZMAN
Employees Worked With
May 10, 2024
Great service. E B was very nice and attentive. Follow up was great. Super professional E B was very nice and attentive. Follow up was great. Super professional More
by MADELEINE.POHL97
Employees Worked With
May 09, 2024
I was amazed about how attentive the dealer's customer advocacy and service department were. They ensured my car was delivered to the dealership promptly, were very attentive and professional about my qu advocacy and service department were. They ensured my car was delivered to the dealership promptly, were very attentive and professional about my questions, performed a thorough diagnostic to ensure my entire system was working correctly and repaired my car completely. Thank you Subaru! More
by gloverrr
May 09, 2024
Excellent service and very respectful . They keep to up to date on how your Subrau is being taken care of. They keep to up to date on how your Subrau is being taken care of. More
by ealane620
Employees Worked With
May 08, 2024
They serviced my vehicle today and everyone I encountered were friendly, eager to help and patient. I really liked how the kindness was consistent with everyone waiting in the service area. were friendly, eager to help and patient. I really liked how the kindness was consistent with everyone waiting in the service area. More
by akolanowski
May 08, 2024
James Inim was great. No pressure sales and was patient with our questions, concerns and options discussions. Quick and easy financing. No pressure sales and was patient with our questions, concerns and options discussions. Quick and easy financing. More
by SWIFTBC5837
May 07, 2024
Great service! ! Ron was very helpful in explaining all the details about the new Outback. Steve was also vey helpful in getting the deal done. ! Ron was very helpful in explaining all the details about the new Outback. Steve was also vey helpful in getting the deal done. More
by MIKECONKLE
May 07, 2024
They are friendly and helpful, give the customer full focus on the reason for going to the dealer. Their service is dependable and thorough focus on the reason for going to the dealer. Their service is dependable and thorough More
by willhall0464
Employees Worked With
Colin Housknecht
May 07, 2024
Five Star Subaru of Grapevine is the best, I bring them my car every 6 mos for service and only once have they not met my expectations yet they didn’t charge me for the service, that’s excellent service! T my car every 6 mos for service and only once have they not met my expectations yet they didn’t charge me for the service, that’s excellent service! This time we were in/out quickly and the price is reasonable, they make my 2 hour drive worth it More
by Ms Reesa
Employees Worked With
