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Five Star Subaru of Grapevine - Service Center
Grapevine, TX
969 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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969 Reviews of Five Star Subaru of Grapevine - Service Center
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April 17, 2025
First class Operation. Five Star Subaru staff is fantastic. Personable and accommodating. I highly recommend doing business with them. Service department deserves the highe Five Star Subaru staff is fantastic. Personable and accommodating. I highly recommend doing business with them. Service department deserves the highest recognition. More
by K5cgr
Employees Worked With
Travis Littrell
April 17, 2025
Antonio R is my Service Rep and was quick to identify the issues I had been experiencing: all traceable back to original paperwork not being completed regarding the official corporate owner. It took him almo issues I had been experiencing: all traceable back to original paperwork not being completed regarding the official corporate owner. It took him almost 2 hours to untangle the mess and everything else fell into place. All this work was done under our Warranty!!! 5 Star is OUR Subaru Dealership!!! More
by rileyfamily54
Employees Worked With
Antonio Reyes
April 16, 2025
People all so friendly and helpful Matthew was great , kept me informed of progress of my car and had everything ready when I picked it up kept me informed of progress of my car and had everything ready when I picked it up More
by Saanbr
Employees Worked With
April 15, 2025
First class service, first class people. Comfortable waiting room, solid wi-fi, alows me to work remotely while having my car serviced. They always keep me informed. Always a pleasant experi Comfortable waiting room, solid wi-fi, alows me to work remotely while having my car serviced. They always keep me informed. Always a pleasant experience. Since I bought the extended warranty, no ugly surprises. 8-) More
by althea824
Employees Worked With
April 12, 2025
Matthew the service rep was knowledgeable, friendly, and professional. Work was done in a very timely manner. Thank you! Renaker Parks. professional. Work was done in a very timely manner. Thank you! Renaker Parks. More
by rdparks
Employees Worked With
April 08, 2025
The atención and service is excellent. The installation are nice and very confortable. Very profesional people The installation are nice and very confortable. Very profesional people More
by camume
Employees Worked With
April 06, 2025
They're very professional, and focused on providing great service, understanding my needs and expectations. Everyone there has obviously been trained well, and seem to personally care about providing a service, understanding my needs and expectations. Everyone there has obviously been trained well, and seem to personally care about providing a good experience to their customers. More
by MIKEPEWITT1
April 04, 2025
We have always had great customer service. The attention to the customer is always appreciated. Great service. The attention to the customer is always appreciated. Great service. More
by cindy.williams32
Employees Worked With
April 04, 2025
Staff is very professional, observant, and friendly. They are attentive to the needs of your car. Their patience and quality of service is very much appreciated. Matt Branch, Dylon, Kyle Calvaruso, a They are attentive to the needs of your car. Their patience and quality of service is very much appreciated. Matt Branch, Dylon, Kyle Calvaruso, and Jason - Site Manager all were very knowledgeable and helpful. More
by P. Wiegand
