Five Star Subaru of Grapevine - Service Center

Subaru service is 5 star from the time I arrive with my vehicle and the checking out to go home with a cleaner car than I came in. Thank you to everyone at Subaru for excellent service. vehicle and the checking out to go home with a cleaner car than I came in. Thank you to everyone at Subaru for excellent service. More

Honest and customer oriented service department. No up selling or forcing unneeded service. So much better then average Toyota dealer's service shops. Provided nice loaner car when service time was projec selling or forcing unneeded service. So much better then average Toyota dealer's service shops. Provided nice loaner car when service time was projected more then 2 hours. Five Stars. More

Extraordinary service and great employees. They do a great job helping and explaining all detail involved with service and repairs. I’ll keep coming back to them great job helping and explaining all detail involved with service and repairs. I’ll keep coming back to them More

Everyone at the dealer is friendly and respectful. The policy to continue to wear masks is very much appreciated. The service was completed in less time than expected. And I gotta admit, I love the car wa policy to continue to wear masks is very much appreciated. The service was completed in less time than expected. And I gotta admit, I love the car wash!! More

Mike Ohanesian was a very nice guy to work with, he was friendly and courteous. I made an opportunistic stop to see if I could get a burned out headlight replaced. They took me right in, turned out the h friendly and courteous. I made an opportunistic stop to see if I could get a burned out headlight replaced. They took me right in, turned out the headlight was under warrantee so there was no charge, and I got my car washed! Can't do much better than that! Since 5-Star Subaru came to town, I’ve had my 2011 Outback serviced there, and have never had anything other than a good experience. More

I really appreciated how the Subaru team seamlessly worked with each other to help me drop off my vehicle and get into a loaner vehicle and back on the road for an appt. They finished before I was home worked with each other to help me drop off my vehicle and get into a loaner vehicle and back on the road for an appt. They finished before I was home from the appointment so I was able to come directly back and get my vehicle. The employee also helped move my groceries from the loaner to my vehicle! That’s awesome~ as I felt like I was being treated as family and someone that mattered. :) More

Had a very smooth and quick car buying experience!!!! Darryl Cooper was an amazing salesman and Brandon Fraikes took great care of me! I will definitely be back. Darryl Cooper was an amazing salesman and Brandon Fraikes took great care of me! I will definitely be back. More

Simply the best Service Manager and team anywhere to work on your Subaru. I wouldn't go anywhere else. Friendly, honest, helpful. A++++++++++ They go the extra mile. All the service department employees are on your Subaru. I wouldn't go anywhere else. Friendly, honest, helpful. A++++++++++ They go the extra mile. All the service department employees are smart, hard working, and friendly. More

Five star wasn’t open when I bought my outback. They treat me like one of their own in their service department. Excellent! Love them! treat me like one of their own in their service department. Excellent! Love them! More

Johnnie was great, excellent service. I will not bring my car to another dealership to be service. I drive 1.5 hours, worth my time. Thank you! car to another dealership to be service. I drive 1.5 hours, worth my time. Thank you! More