Flagship Motorcars of Lynnfield

Best employees reward I have never met such a passionate, dedicated and hardworking person as Awara. This guy is amazing! I highly recommend him!!! He not only does his job I have never met such a passionate, dedicated and hardworking person as Awara. This guy is amazing! I highly recommend him!!! He not only does his job with passion, but he also goes beyond his work schedule to reach out and make sure I am satisfied, had everything checked to lease my first car(a Mercedes ) and worked extra hours before and after to ensure I did. He also ensured that if I had any questions on the car to reach out to him. I am speechless of the amazing customer high quality service this person provided me. I honestly couldn’t be any more happier! Because of Awara and Darnell, I will remain a loyal customer to Mercedes for years to come!! Thank you Awara for being amazing and hardworking! More

Great Experience! Sean was very helpful! I visited the dealership to test drive an SUV. I wasn’t sure which one I really wanted, I was overwhelmed with all the vehicle choices. I sat down wit I visited the dealership to test drive an SUV. I wasn’t sure which one I really wanted, I was overwhelmed with all the vehicle choices. I sat down with Sean and he helped me sort out some of my wants in a new vehicle. I was only going to test drive that night but loved the CPO that he showed me so I ended up purchasing it that night. All around good experience, I will definitely return to this dealership when I need my next vehicle. Sean, and Gil in finance were a pleasure to work with. Thank you again for a great non pressure experience! More

Amazing Had a wonderful experience at Flagship Motorcars of Lynnfield. Franco helped us find exactly what we were looking for. He was super friendly and espec Had a wonderful experience at Flagship Motorcars of Lynnfield. Franco helped us find exactly what we were looking for. He was super friendly and especially helpful. More

Best customer service My husband and I have been going to this dealership for years. We’ve bought, leased and have all our service done at flagship. We always are treated w My husband and I have been going to this dealership for years. We’ve bought, leased and have all our service done at flagship. We always are treated well but Julialisa and Spencer went above and beyond on our new lease! It was an out of state transfer but they made it effortless. Highly recommend this team! More

4th Mercedes! This is my 4th Mercedes lease in a row! Julia is my salesperson, and she is amazing. She is professional and yet adds warmth and personal attention. This is my 4th Mercedes lease in a row! Julia is my salesperson, and she is amazing. She is professional and yet adds warmth and personal attention. I was assisted by Spencer as well and he was great. Super knowledgeable and kind. I love the sales and service I receive from Flagship motored. More

Someone else will respect your business, just not here. This is the worst dealership I have had to deal with. They value money over all and will screw you over if it has the smallest bit of personal gain fo This is the worst dealership I have had to deal with. They value money over all and will screw you over if it has the smallest bit of personal gain for them. I had the misfortune of dealing with Michael Ogakwu, and I must say he isn't just a bad salesman, he's dishonest too. I test drove the car and made plans to return 3 days later (due to bank issues) with a check in hand to finish the papers. I spoke to Michael on the day before I was to close on the car and he told me he would be able to come in to close on the car. When I called him to confirm on the day of, he never answered his phone. I sent an email and left a voicemail and he never chose to call me back. When I drove 2 hours into the dealership to finish the deal (I had left with a dealer agreement prior) I was informed they sold the car and never told me. When I called Michael he told me he definitely at least called me and texted me, but I suppose both of those mysteriously didn't come through. He never apologized or made any attempt to rectify the situation. He made his buck and was done with me. **DO BUSINESS ELSEWHERE. OTHER DEALERSHIPS WILL RESPECT YOUR BUSINESS, THIS ONE WILL NOT** More

2020 GLE Amazing service from start to finish! Steve treated us as old friends from the start. He quickly assessed our needs and showed us a car that matched Amazing service from start to finish! Steve treated us as old friends from the start. He quickly assessed our needs and showed us a car that matched us perfectly. He even gave us a ride home as we awaited the delivery of our car! Justin explained every financial detail carefully and checked in frequently during our conversation to ensure understanding of the fine details. When I called back to make a quick inquiry Justin didn't hesitate to recognize me before I even introduced myself. Spencer went over the details of how the car runs completely. Although the GLE is technology heavy, Spencer made it easy for me to drive away with the feeling that I understood the features and ability of this new automobile. More

A220 Lease It was a pleasure working with Phil, Gil and Spencer. Phil was easy to work with and transparent. He also made the process easy and stress free. Gil i It was a pleasure working with Phil, Gil and Spencer. Phil was easy to work with and transparent. He also made the process easy and stress free. Gil in Finance was also very personable, and explained every details of the add ins. Spencer took his time to explain everything about my new car, great communication skills I must say! Everyone I encountered in my process was fantastic and appreciate them for making my leasing process easy, fast and smooth. More

C300 Coupe Lease It was a pleasure working with Sean. He was easy to work with, transparent, and upfront. He made the buying process easy and stress free. The same goe It was a pleasure working with Sean. He was easy to work with, transparent, and upfront. He made the buying process easy and stress free. The same goes for Gil in finance. All around, a great experience. That's why I choose Flagship over the many other Mercedes dealerships in the area. Also thank you to Spencer for giving me a great introduction to the features of my new car. More

New car The crew at flagship motorcars is awesome. I traded in my 16 Cla250 and upgraded to a new 19 c300 and who would’ve thought buying a car could be such The crew at flagship motorcars is awesome. I traded in my 16 Cla250 and upgraded to a new 19 c300 and who would’ve thought buying a car could be such a great experience. Steve is a funny guy and very serious and knowledgeable when it came down to business. The floor manager Nick treated me with respect and helped me out as best as he could with my budget. Once all the paperwork was done I meet with Spencer who gave me a walk through of the vehicle and taught me how to use every component possible of the vehicle. Spencer also helped me with the new app Mercedes me connect app which is awesome technology! More