Flagship Motorcars of Lynnfield

Someone else will respect your business, just not here. This is the worst dealership I have had to deal with. They value money over all and will screw you over if it has the smallest bit of personal gain fo This is the worst dealership I have had to deal with. They value money over all and will screw you over if it has the smallest bit of personal gain for them. I had the misfortune of dealing with Michael Ogakwu, and I must say he isn't just a bad salesman, he's dishonest too. I test drove the car and made plans to return 3 days later (due to bank issues) with a check in hand to finish the papers. I spoke to Michael on the day before I was to close on the car and he told me he would be able to come in to close on the car. When I called him to confirm on the day of, he never answered his phone. I sent an email and left a voicemail and he never chose to call me back. When I drove 2 hours into the dealership to finish the deal (I had left with a dealer agreement prior) I was informed they sold the car and never told me. When I called Michael he told me he definitely at least called me and texted me, but I suppose both of those mysteriously didn't come through. He never apologized or made any attempt to rectify the situation. He made his buck and was done with me. **DO BUSINESS ELSEWHERE. OTHER DEALERSHIPS WILL RESPECT YOUR BUSINESS, THIS ONE WILL NOT** More

2020 GLE Amazing service from start to finish! Steve treated us as old friends from the start. He quickly assessed our needs and showed us a car that matched Amazing service from start to finish! Steve treated us as old friends from the start. He quickly assessed our needs and showed us a car that matched us perfectly. He even gave us a ride home as we awaited the delivery of our car! Justin explained every financial detail carefully and checked in frequently during our conversation to ensure understanding of the fine details. When I called back to make a quick inquiry Justin didn't hesitate to recognize me before I even introduced myself. Spencer went over the details of how the car runs completely. Although the GLE is technology heavy, Spencer made it easy for me to drive away with the feeling that I understood the features and ability of this new automobile. More

A220 Lease It was a pleasure working with Phil, Gil and Spencer. Phil was easy to work with and transparent. He also made the process easy and stress free. Gil i It was a pleasure working with Phil, Gil and Spencer. Phil was easy to work with and transparent. He also made the process easy and stress free. Gil in Finance was also very personable, and explained every details of the add ins. Spencer took his time to explain everything about my new car, great communication skills I must say! Everyone I encountered in my process was fantastic and appreciate them for making my leasing process easy, fast and smooth. More

C300 Coupe Lease It was a pleasure working with Sean. He was easy to work with, transparent, and upfront. He made the buying process easy and stress free. The same goe It was a pleasure working with Sean. He was easy to work with, transparent, and upfront. He made the buying process easy and stress free. The same goes for Gil in finance. All around, a great experience. That's why I choose Flagship over the many other Mercedes dealerships in the area. Also thank you to Spencer for giving me a great introduction to the features of my new car. More

New car The crew at flagship motorcars is awesome. I traded in my 16 Cla250 and upgraded to a new 19 c300 and who would’ve thought buying a car could be such The crew at flagship motorcars is awesome. I traded in my 16 Cla250 and upgraded to a new 19 c300 and who would’ve thought buying a car could be such a great experience. Steve is a funny guy and very serious and knowledgeable when it came down to business. The floor manager Nick treated me with respect and helped me out as best as he could with my budget. Once all the paperwork was done I meet with Spencer who gave me a walk through of the vehicle and taught me how to use every component possible of the vehicle. Spencer also helped me with the new app Mercedes me connect app which is awesome technology! More

OUTSTANDING SERVICE !!! The moment my husband and I walked in the door we were greeted with the biggest smile by Franco Cordano our product specialist/sales. Franco has gone The moment my husband and I walked in the door we were greeted with the biggest smile by Franco Cordano our product specialist/sales. Franco has gone out of his way to make sure we were comfortable and that we understood all the features on our pre owned certified C 300. Franco not only helped during the sale but he continued to assist me after my car was delivered. Franco is a star employee and you are lucky to have him on your team! Aimee and Erik Corkern More

Comfortable and excellent visit Buying cars is not always an easy endeavor. However, the gentlemen I worked with the past couple days made my experience stress-free and delightful. I Buying cars is not always an easy endeavor. However, the gentlemen I worked with the past couple days made my experience stress-free and delightful. I feel elated to write a review about this dealership, hoping that others who had the same concerns as me see it and flock to Herb Chambers as well! More

Excellent transaction! Skip was our salesman and he was super helpful! Spencer introduced me to my new car. He explained everything so thoroughly. He was super helpful! Skip was our salesman and he was super helpful! Spencer introduced me to my new car. He explained everything so thoroughly. He was super helpful! More

Ease of purchasing a mercedes I just purchased my fourth vehicle from Steve Schepici . I feel that he has a done an excellent job in representing Flagship Motorcars .His main goal I just purchased my fourth vehicle from Steve Schepici . I feel that he has a done an excellent job in representing Flagship Motorcars .His main goal was in seeing that all my needs were met in selecting my new vehicle . Spencer Petruzello did an excellent job in explaining and teaching me of all the new features and gadgets of the car. I would highly recommend this team in purchasing a new Mercedes Alan L More

Karl Becker is the sales expert to buy your car from Karl knows his product in every way and explains it perfectly!He also goes out of his way to make sure you have the best experience purchasing a car n Karl knows his product in every way and explains it perfectly!He also goes out of his way to make sure you have the best experience purchasing a car not pushy very serious about making sure you understand all the aspects of the car he knows his stuff!!! Thanks so much Karl for everything never lose your enthusiasm and perfection! Thanks Debbie More