Flagship Motorcars of Lynnfield

Great Out of State Experience I worked with Mike Harring who was very accommodating with the out of state transaction. There was a lot of back and forth in getting all documents si I worked with Mike Harring who was very accommodating with the out of state transaction. There was a lot of back and forth in getting all documents situated and Mike was there throughout the process. I appreciated all the time taken to get the deal done in the tight timeline. Suada was fantastic in walking us through the car and it's features upon arrival at the dealership. More

Steve Schepici It was a pleasure to work with Steve. I don't enjoy buying cars, but, he made the experience fun. He was quick to explain all the details and respond It was a pleasure to work with Steve. I don't enjoy buying cars, but, he made the experience fun. He was quick to explain all the details and respond to my requests and questions. The best salesman I have done business with in my years of purchasing cars. More

Easy Car purchase!!! Easiest car purchase I have made in years. From test drive to follow thru every step of the process went flawlessly. Test drive the vehicle was easy n Easiest car purchase I have made in years. From test drive to follow thru every step of the process went flawlessly. Test drive the vehicle was easy no high pressure sales regular conversation. Purchase was less the 2 hours between signing, demonstration of new car, and leaving the lot. Quick and easy!!! Cristos who explained all the features of the car was great and answered all the questions I had. More

Paige Babcock Flagship Mercedes I am a recent buyer of a Mercedes from Flagship Mercedes. This is endorsement of the highest degree for Paige Babcock my sales representative at Flags I am a recent buyer of a Mercedes from Flagship Mercedes. This is endorsement of the highest degree for Paige Babcock my sales representative at Flagship. This is also not the only Mercedes I have purchased at Flagship. It is however my first experience in dealing with Paige as my prior representative had retired. Paige is a wonderful representative of Flagship and I highly recommend her to any reader of this review for the following reasons. From the very beginning of our sales relationship, Paige was a great listener. While she helped me to define my interests, she offered all sorts of options and explained differences between the various things I thought I wanted in my new purchase. She never tired or tried to sway me into anything that was inconsistent with what I was asking to purchase. It doesn't seem like much of a difference but it is a quality and distinction difference from the typical stereotyped car salesperson found mostly everywhere in the auto industry. If you are on the buyer side of a car purchase, you know exactly what I am describing here. I was always made aware of any promotion that may have been a financial advantage to me. She questioned things she didn't think I understood and continued to be sure I was comfortable in the final choices. I was not an easy sell and I changed my mind many times. It could have made most seller very frustrated but not Paige. We discussed all sorts of options relating to new and pre-owned vehicles. She informed me of advantages to various financial purchase options. She remained patient as I changed my mind and caused her more work in finding exactly what I was looking for at the time. When I made my final choice we had covered several months in time. Then the process of preparing the car for sale. This went along beautifully. Justin helped me understand purchase options. He did a great job and I never felt pressured even as he was doing his job making sure I fully understood the options. Paige followed up on the physical preparation of the new car. So, when I picked up the car it was flawless. The transaction was quickly completed by Flagship. Paige introduced me to Paul one of Paige's managers. He assured me that Flagship would take care of any problems I might encounter to include an option to change my mind on the sale. Very pleasant gentleman. Then I drove away in my new ride. Paige has checked in on me several times since the purchase just making sure everything is fine....and it is. Thank you Paige and Flagship. More

Best MB Dealership in the area!! Absolutely awesome dealership! Of all the MB dealerships I visited, I felt most comfortable here: from finding the perfect vehicle for me, to interact Absolutely awesome dealership! Of all the MB dealerships I visited, I felt most comfortable here: from finding the perfect vehicle for me, to interactions with sales and management, to the final sale. A HUGE shout out to my sales rep: Paige -- she spent countless hours helping me finalize the car I wanted, and made the actual buying process absolutely stress free! Also the GM: Paul -- he took the time to call me, much after the dealership had already closed, to iron out a minor issue that was holding our deal back. Now that is customer service right there! Thank you so much Paige & Paul! More

Wonderful experience With Paige's assistance, the whole process went smoothly. I drove 3 hours to the dealership in order to get a CPO. She's very nice and very considerat With Paige's assistance, the whole process went smoothly. I drove 3 hours to the dealership in order to get a CPO. She's very nice and very considerate, told me how the car works and prepared all the paperwork for me. It's definitely a pleasure to have her help. More

FANTASTIC experience at Flagship! I just purchased a pre-owned B-Class electric Mercedes at Flagship and had a FANTASTIC experience. My hairdresser has leased multiple cars from Flagsh I just purchased a pre-owned B-Class electric Mercedes at Flagship and had a FANTASTIC experience. My hairdresser has leased multiple cars from Flagship over the years and told me if I was looking for a Mercedes I HAD TO go there and HAD TO ask for Julia (Julialisa Papagno). She said Julia "gets it done" and makes the process quick and painless. She was so right. When I received an alert that the car I wanted was available at Flagship, I called Julia in the morning and made an appointment to test drive that afternoon. The car was great and Julia was very knowledgeable about it. I decided on the spot to buy it. I dread the car buying negotiation process so I appreciate Herb Chambers' Smart Pricing (i.e., no-haggle). Based on my research, their price was fair and you can't beat the convenience. Julia pulled together the paperwork right away and the Finance manager processed everything quickly. When I said I'd have to wait until the weekend to pick it up so I could get a ride, Julia offerred to have someone from the dealership pick me up the next day instead. Really nice touch (Skip was super friendly on the ride). When I got back to the dealership, they had already dealt with my insurance agent, processed my registration, gotten my news plates and detailed the car. Julia greeted me with a dozen roses (!) and then the Product Concierge, Chris Kosivas, walked me through the functions of the car and sent me on my way. So, about 24 hours after walking into Flagship, I drove out in the exact car I wanted, at a fair price. It almost seemed too easy! Even though I bought one of their less expensive models, they treated me like a VIP. I would definitely recommend Flagship, and Julia specifically, to anyone. More

Sean Bresnahan was an excellent salesman! This was a very smooth process from the beginning to the end. more specifically I would like to give high praise to our salesman Sean Bresnahan.He was This was a very smooth process from the beginning to the end. more specifically I would like to give high praise to our salesman Sean Bresnahan.He was extremely genuine and a gentleman, also a true professional.his approach is quite relaxed and there was no pressure from him at all.Thank you Sean! Thanks also go out to Business Manager Darnell for her assistance and for staying true to her word. Thank you both for your patience helping us to wrap the deal up. More

Great Experience Flagship is my go to Dealership. Julia , Chris, Justin , Danny and all the other people that work there are just fantastic. If you are looking for Flagship is my go to Dealership. Julia , Chris, Justin , Danny and all the other people that work there are just fantastic. If you are looking for a great experience and wonderful, professional people who really care about you, you must go to Flagship. I convinced my husband , a long time Lexus guy to go to Flagship and he was very impressed . From Julia in sales, Fantastic lady who found the perfect car for both my husband and myself . Chris took the time to show us every little thing in the cars with such a soft mannerism. Justin in finance, great guy found the best deal. And of course , Danny in Service , the best ! Danny gets me in and out as fast a possible. Treats everyone with white glove. I love this team... they truly exemplify how to work together to produce the best results. I hope Herb Chambers knows just how lucky he is ... More