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Flagship Motorcars of Lynnfield
Lynnfield, MA
2,360 Reviews
For an experience that's commensurate with the Mercedes-Benz brand, bring your business to Flagship Motorcars of Lynnfield, MA. Our dealership is home to an expansive inventory of new and pre-owned Mercedes-Benz vehicles, a talented and dedicated service staff and a finance team that ensures you're as pleased with your payment plan as you are with your new ride. As a Herb Chambers Companies dealership we offer our customers a host of perks and customer-centric processes, and we think you'll notice the difference from the moment you walk through our doors.
You can also enjoy a host of amenities at our state-of-the-art facility in Lynnfield, MA, and know that our staff will do everything in their power to keep you comfortable for your entire visit.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,360 reviews
May 11, 2024
Car salesman can be an awful experience. Not in this case Dumitru Marcu was outstanding. Answered all questions very helpful Not in this case Dumitru Marcu was outstanding. Answered all questions very helpful More
by richardbeaton
Helpful May 09, 2024
Horrible service experience ! Got treated with no respect and denied service, because of personal reasons i believe, from the service director MICHAEL HANNAFIN! Horrible attitude Got treated with no respect and denied service, because of personal reasons i believe, from the service director MICHAEL HANNAFIN! Horrible attitude, 0 communication skills! He is a very rude person! I dont know what he has against me personally! Made me very uncomfortable and not welcome! I have bought more than 6 cars at this dealership and referred dozens of people there, not once he made me feel welcomed! Rude rude person! More
by Gledismucaj
Employees Worked With
May 09, 2024
always exceptional customer service; prompt, efficient. Always accomidating and helpful.Stephen was very helpful, knowledgeable and courteous . Always accomidating and helpful.Stephen was very helpful, knowledgeable and courteous . More
by htalberth
Employees Worked With
May 07, 2024
Showed up for an oil change, it was in & out… Great service with a smile. Thank you service with a smile. Thank you More
by Tourabi
May 02, 2024
Prompt, knowledgeable, detailed and friendly service. Loaner service was the icing on the cake. Highly recommended Loaner service was the icing on the cake. Highly recommended More
by Alimanyas
Employees Worked With
April 30, 2024
Just put in the 4th battery along with 2 new auxiliary batteries in one year. Flagship cannot find the drain in the cars battery. My notes indicate there is some sort of switch that needs to be on in orde batteries in one year. Flagship cannot find the drain in the cars battery. My notes indicate there is some sort of switch that needs to be on in order to use a trickle charge. I have spoken with people with many years of experience in the auto industry and they have never heard of this. I will add the trickle charge once again when I go to Florida. Will need to keep my fingers crossed my car will start when I get back More
by atemkin
Employees Worked With
April 30, 2024
The professionalism and expertise of the staff at Flagship Motors is undeniably the best..Your car is in safe hands and the workmanship is fabulous..Highly recommended by me Flagship Motors is undeniably the best..Your car is in safe hands and the workmanship is fabulous..Highly recommended by me More
by janicelareaux
April 29, 2024
Have been a Mercedes owner for over 20 years the only place i buy from is Mercedes Benz of Lynnfield Mass great people great service always done right the first time and returned clean and washed Have ha place i buy from is Mercedes Benz of Lynnfield Mass great people great service always done right the first time and returned clean and washed Have had Nathan Haugh as my service advisor all these years and he is great knows me now I trust his judgement.skip Peterson is my salesman and a very low pressure guy who makes you comfortable my wife also has a Mercedes and I introduced her to skip and left her to buy a car and she called me later to tell me she bought a car and said he made her feel like he really cared about her and wasn’t trying to push her to any special car and showed her many different models. Great people great cars what more could you ask for More
by Patricia Goudreau
Employees Worked With
