Fletcher Jones Motorcars

Everyone was extremely friendly, courteous and very professional. I am a female who came by myself to buy a car and the process of purchasing my new car was smooth and not a hassle whatsoever. I felt professional. I am a female who came by myself to buy a car and the process of purchasing my new car was smooth and not a hassle whatsoever. I felt like a valuable customer. More

Beyond my expectations, great customer care could not be a happier customer. Highly Reccomend Leslie Lorenson such a nice person, will make you feel like your right at home. a happier customer. Highly Reccomend Leslie Lorenson such a nice person, will make you feel like your right at home. More

I came to Fletcher Jones Mercedes after visiting 2 other Mercedes dealers to inquire about a 2012 Mercedes E350. I had no intentions on purchasing that day until I met Tommy Tran. It wasn't becuase I was Mercedes dealers to inquire about a 2012 Mercedes E350. I had no intentions on purchasing that day until I met Tommy Tran. It wasn't becuase I was sold on the car but I was sold on the knowledge and customer appreciation Tommy had for my wife and I. Tommy's sales style wasn't pushy or was he the "car sales guy". Tommy's a true professional in his field. Tommy not only met a competitive price but he beat it. In any case, I would highly recommend Tommy Tran and Fletcher Jones Mercedes. More

James Sarvey was a great salesman and we would recommend him to any of our friends. All the staff we dealt with were very professional and friendly. Looking to doing business with you again. Jim & Mich him to any of our friends. All the staff we dealt with were very professional and friendly. Looking to doing business with you again. Jim & Michelle Day Newport Beach More

I was very impressed with my buying experience at Fletcher Jones Motorcars in Newport Beach. Everyone from the phone operator, receptionist, sales rep (Sammy Patterson) to the sales manager (Bob Man Fletcher Jones Motorcars in Newport Beach. Everyone from the phone operator, receptionist, sales rep (Sammy Patterson) to the sales manager (Bob Mangiona)--- all were very pleasant to work with. They were very helpful and never over pressured me in buying the car. They laid out their offer, we negotiated; and I feel I received a good deal on my Mercedes. The Fletcher Jones family should be VERY PROUD of the facility, inventory and personnel that work for them. Not to mention the great location in south Orange County. Overall it was the best experience ever in purchasing a vehicle. They gave me personal attention and worked hard to bring the deal to the table within my budget. I will recommend friends and family to visit Fletcher Jones Motorcars in Newport Beach. More

This is my second purchase with Tommy and I have to say he and Jason were absolutely fantastic to deal with. He got me a deal I didn't think was possible. Super professional throughout the entire process. he and Jason were absolutely fantastic to deal with. He got me a deal I didn't think was possible. Super professional throughout the entire process. I'm a Fletcher Jones customer for life! Thanks guys! More

My wife and I have been dealing with Patrick for the past 10 years and we would not consider working with anyone else at Fletcher Jones. He knows his product. He has always presented himself in a very prof 10 years and we would not consider working with anyone else at Fletcher Jones. He knows his product. He has always presented himself in a very professional and business like manner. He is truly customer orientated. His follow-up is also great, even days after after we took delivery of a new E350. He wanted to make sure everything was operating properly on the car and how we enjoyed it. Great car! Patrick, a true professional! More

Fletcher Jones Mercedes Newport Beach is the absolute best! Lorna, Duane and Garth worked their magic to get me into my impossible to find dream car. best! Lorna, Duane and Garth worked their magic to get me into my impossible to find dream car. More

FIRST OF ALL, I WANT TO SAY I ABSOLUTELY LOVE MY NEW WHITE CONVERTIBLE E350!!! THIS IS MY SIXTH CAR WITH FLETCHER JONES DEALERSHIP. I HAVE ALWAYS DEALT WITH TOMMY TRAN AND HIS TEAM MEMBERS. TOMMY HAS A WHITE CONVERTIBLE E350!!! THIS IS MY SIXTH CAR WITH FLETCHER JONES DEALERSHIP. I HAVE ALWAYS DEALT WITH TOMMY TRAN AND HIS TEAM MEMBERS. TOMMY HAS ALWAYS BEEN VERY PROFESSIONAL,EXTREMELY HELPFUL AND I CANT SAY ENOUGH OF ALL THE FOLLOW-UP TO MAKE SURE ALL OUR QUESTIONS AND NEEDS ARE TAKEN CARE OF. I AM AND WILL CONTINUE TO BE a LOYAL CUSTOMER TO FLETCHER JONES AND TO TOMMY AND ALL MEMBERS OF HIS TEAM. EXCELLENT CUSTOMER SERVICE AND I AM EXTREMELY HAPPY!!! I'LL CONTINUE TO REFER ALL MY FRIENDS AND FAMILY TO FLETCHER. THANK YOU TOMMY, JASON AND EVERY ONE AT FLETCHER JONES. More

Best experience I have ever had! Professional, friendly and attentive. I didn't realize buying a new car would be such a positive experience! The sales team was excellent. and attentive. I didn't realize buying a new car would be such a positive experience! The sales team was excellent. More