Fletcher Jones Motorcars
Newport Beach, CA
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My wife and I visited Fletcher Jones to 'canvass' prices on a certified pre-owned mercedes benz. This car is intended to replace our mercedes C320 which was 'totalled' when my wife was driving it and a tee on a certified pre-owned mercedes benz. This car is intended to replace our mercedes C320 which was 'totalled' when my wife was driving it and a teenager on DUI smashed the back of our vehicle. We were simply just looking around for cars, in fact, we just came from Lexus, Acura and Toyota dealerships. However, Tommy Tran and Jason Nhim of Fletcher Jones gave us an impressive presentation on what's available within our price range, allowed us to test drive the vehicles we were considering, professionally answered all our concerns and we got hooked. We had no intention of buying a car that day but we went home with a C300 !!! Jason Nhim ably and professionally assisted us with the features of the car and even called us the following day and the days after that to check if we have any questions or concerns with the car. That's excellent after sales service and we highly commend Jason Nhim for that. Keep it up Tommy and Jason !!! More
Jason Nhim and Tommy Tran were very helpful in getting the car we wanted. They also were very gracious to our son Leo. I woul;d recommend the dealership and the sales team to friends and family. With a fe the car we wanted. They also were very gracious to our son Leo. I woul;d recommend the dealership and the sales team to friends and family. With a few issues, that i hope will be resolved it was a pleasant experience. More
I have given excellent reviews to the above employees because they have always been professional, friendly, trustworthy, and knowledgeable. My husband and I will always be loyal to them. because they have always been professional, friendly, trustworthy, and knowledgeable. My husband and I will always be loyal to them. More
The best Mercedes dealership excellent customer service and curtious. Fast response and easy close. Great salesperson who know his job and a very nice general manager who cares about the customer not the and curtious. Fast response and easy close. Great salesperson who know his job and a very nice general manager who cares about the customer not the car. I will rate my experience 10 out of 10 as this was an enjoyable experience to buy car. Thanks Eli Abraham More
Your sales persons were great.quick move & proper actions. also the final purchasing process were automated and very smooth. Thank you for the excellent services! I have experienced many deale actions. also the final purchasing process were automated and very smooth. Thank you for the excellent services! I have experienced many dealers of BMW & Lexus in the past,none of them much or exceed your systematized service. From; Kazuo & Fumio Yoshida More
This is by far the most pleasant experience I have ever had at any car dealership. When we first walked through Fletcher Jone's door we were immediately great by their friendly receptionists. Christine Nol had at any car dealership. When we first walked through Fletcher Jone's door we were immediately great by their friendly receptionists. Christine Nolen and the General Manager came out just a few minutes later to greet us. I already had a good feeling with Cristine right off the bat. We spent approximately 5 hours there and 4 1/2 hours was spent looking at and testing driving cars. Christine was extremely knowledgeable about all of Mercedes Benz line of vehicles. I was extremely happy when we got down to negotiating a price for the car. Christine and Cush were accommodating with my budget and gave me an amazing deal I couldn't refuse. I would definitely recommend all my friends and family to Fletcher Jones. The service and friendliness was great. 5 stars all the way!!!! Thank you Christine and Kush. Julie Tran More
Applied for and garnered an allocation for the new F-Cell. Thomas and Andreas were awesome from start to finish. Its a great feeling to be part of the hydrogen revolution and the entire Fletcher Jon F-Cell. Thomas and Andreas were awesome from start to finish. Its a great feeling to be part of the hydrogen revolution and the entire Fletcher Jones / Mercedes Benz team made the entire process quick, simple and pain free. Go Green... More
I am pretty tall and went to Fletcher Jones simply to see how I fit in a particular Mercedes. Had it not been for the special attention that I received from Tommy Tran and Jason Nhim, my plan would have been how I fit in a particular Mercedes. Had it not been for the special attention that I received from Tommy Tran and Jason Nhim, my plan would have been to then try on an Audi or Range Rover. Both were so professional and made me feel so comfortable, I left the dealership in a GL 550. I got a dreat deal too! More
Great experience, Daniel was most professional. He was helpful and friendly. He got us the best deal with no pressure. great dealership. Would strongly recommend. helpful and friendly. He got us the best deal with no pressure. great dealership. Would strongly recommend. More
I was treated exceptionally well. The staff was kind, considerate and very attentative to making sure my experience at Fletcher Jones was as perfect as possible. considerate and very attentative to making sure my experience at Fletcher Jones was as perfect as possible. More