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Flood Mazda
Wakefield, RI
1,879 Reviews
Flood Mazda in Wakefield, RI can assist you for all of your Automotive Needs.
When we say that we can meet all of your needs, we mean it. Our dealership is designed to help you with everything that you could need for your vehicle, which is how we were rated number one in customer satisfaction. Our friendly team makes sure to provide assistance every step of the way. Being in Wakefield, RI, we are just a short ride from the Cranston, Warwick, and Narragansett, RI regions.
Unbeatable Vehicle Selection
We keep a huge selection of the newest Mazda models for you to choose from. The diversity in our selection is intended to make it as easy as possible for you to find the right vehicle for your lifestyle. We have some of the most popular models, including the Mazda CX-5, Mazda3, Mazda MX-5 Miata and Mazda CX-9, for you to choose between and test drive.
To accommodate all of our customer's needs, we also have a variety of makes and models in our pre-owned inventory. Vehicles from top manufacturers, including Jeep, BMW, Honda, Nissan, Lincoln, Subaru, and more, are found in the best condition that they can be. A member of our team inspects the vehicles to ensure they are mechanically and cosmetically sound before we list them for you to view and test drive.
Not only can we set you up with an exceptional vehicle for your future, but the team at Flood Mazda is also prepared to help keep your vehicle operating at its best with genuine Mazda parts and reliable auto service to help keep your vehicle in its optimal condition for as long as possible. With the help of our experts, you'll be able to enjoy outstanding adventures throughout Providence, Cranston, Warwick, Narragansett, Wakefield, and wherever else the roads lead. Flood Mazda will service any vehicle in your driveway or garage with our state of the art facility and factory trained technicians.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 AM
Sunday Closed
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Showing 1,879 reviews
March 18, 2019
Great service Very happy with professionalism, care of my car, explanations, the loaner I got was awesome, my car was delivered back to me clean, inspected, happy Very happy with professionalism, care of my car, explanations, the loaner I got was awesome, my car was delivered back to me clean, inspected, happy new rear brakes More
by KCYORKS
Verified CustomerEmployees Worked With
March 18, 2019
Completely and Genuinely awesome! The service department is thorough and efficient. They answer all questions and concerns as if the service was being done on their own vehicles. I hav The service department is thorough and efficient. They answer all questions and concerns as if the service was being done on their own vehicles. I have been with Flood since 2011 and each service has rated excellence each time. More
by CNIBOR37
Employees Worked With
March 18, 2019
10000 mi oil change, rotate tires Excellent service, done quickly, and very curtious.. the free wash was a nice surprise, and sorely needed.. haha.. I will recommend Flood Mazda servic Excellent service, done quickly, and very curtious.. the free wash was a nice surprise, and sorely needed.. haha.. I will recommend Flood Mazda service to everyone More
by rreidy1
March 15, 2019
Super friendly! Outstanding customer service, everyone made you feel welcome as soon as you walked in the door. Very nice staff and was extremely satisfied with their Outstanding customer service, everyone made you feel welcome as soon as you walked in the door. Very nice staff and was extremely satisfied with their service More
by AMANDILE
March 14, 2019
Just bought my 7th vehicle from Flood! Very happy repeat customer! I worked with Salesman Zachery Albanese to see what my options were as my lease end date was approaching. I highly recom Very happy repeat customer! I worked with Salesman Zachery Albanese to see what my options were as my lease end date was approaching. I highly recommend that you work with Zach as I am sure that he will find an option to fit your needs like he did for me! Cody Harvey in Finance made the process a breeze, again! :-) It's worth the drive to Wakefield! More
by Tracie721
March 12, 2019
Long wait time, no communication / accountability from staff Unfortunately, my experience at flood Mazda yesterday was far from awesome. I came in on Monday, 3/11, at 9 AM; an appoitnment I scheduled to repair Unfortunately, my experience at flood Mazda yesterday was far from awesome. I came in on Monday, 3/11, at 9 AM; an appoitnment I scheduled to repair my side mirror. I expected this would be a quick appointment to obtain a new piece for the back of the mirror, but after 1.5 hours I was still waiting. I touched base with Alyssa who said she would check on it for me. After another 15 minutes of waiting I was growing pretty frustrated. I went up to Alyssa who said they were still working on an estimate. An estimate?! I expected this appointment was to repair the mirror, not for an estimate. This was not conveyed to my by the staff. Waiting almost TWO HOURS for an estimate is absolutely rediculous. when i voiced my frustration, all Alyssa said was “you’re right, you’re right, you’re absolutely right”. After 5 minutes she came to retrieve me in the waiting room and stated the estimate is all set. The estimate was an unexpected $500. I asked to speak with a manager regarding my experience at flood Mazda. He was unapologetic and said he would cover the $90 cost of service. The lack of communication and extended wait time for an ESTIMATE was absolutely rediculous and unacceptable. In addition, I brought in a piece of my side mirror that was not returned to me. I will not be returning to flood Mazda service again. More
by S
Employees Worked With
Male manager , Alyssa Hagerty
March 11, 2019
Great The staff is always polite and professional. I especially like that I can drop off my car and Fllod Mazda provides me with a ride to work The staff is always polite and professional. I especially like that I can drop off my car and Fllod Mazda provides me with a ride to work More
by BTHCOOKE
Employees Worked With
March 11, 2019
Best Dealership around Flood Mazda is an amazing dealership! Their service department staff are fabulous and take very good care of the needs of their customers! Thank you!! Flood Mazda is an amazing dealership! Their service department staff are fabulous and take very good care of the needs of their customers! Thank you!!! More
by JESSICALETZ
March 11, 2019
Great service and communication Great communication throughout the process. Justice picked up the car and returned with no hassle and Steve and his team coordinated and made the who Great communication throughout the process. Justice picked up the car and returned with no hassle and Steve and his team coordinated and made the whole thing super-easy and low stress. Thanks! More
by CMC
March 09, 2019
Regular Service Visit As always the service was excellent. Staff is always friendly and courteous. While there I checked out a new vehicle with Phil and Jason. No pressure As always the service was excellent. Staff is always friendly and courteous. While there I checked out a new vehicle with Phil and Jason. No pressure ever. 😊 More
by TonyM
