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Flood Mazda - Service Center

Wakefield, RI

4.8
925 Reviews

925 Reviews of Flood Mazda - Service Center

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March 22, 2022

Great dealership! The service and sales team members are first class. They are very respectful and appreciative. The service team is knowledgeable and helpful. The sal More

by purityproductions
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell Cunha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony DeAngelis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2022 -

Flood Mazda responded

Thank you for the great review and recognizing our team here at Flood Mazda. All the best, Jason J. Guilbault Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.400.2782

March 17, 2022

Very clean and efficient great service ,personnel very friendly and polite highly recommend Flood Mazada More

by Svicca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2022 -

Flood Mazda responded

We aim to please. Thank you for the positive review.

March 12, 2022

Went in for service this morning and fell in love with a showroom vehicle. Left with that SUV thanks to Lauren Bush. She did an awesome job getting me in and out. Helped clean out my cat in the pouring ra More

by Ljb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Palmari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devon, Lauren Bush
Apr 21, 2022 -

Flood Mazda responded

Awesome review. Thank you so much for letting us truly earn your business. All the best, Jason J. Guilbault Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.400.2782

March 05, 2022

Great service at Flood Mazda. Great communication. Very nice customer waiting area. I would definitely recommend. More

by ceoswald
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deanna Higgins
Apr 21, 2022 -

Flood Mazda responded

Thank you for taking the time to write such a positive review. All the best, Jason J. Guilbault Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.400.2782

March 02, 2022

They make it very easy to set up an appointment. Steve in service is exceptional. More

by Sousaclan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Albro
Apr 21, 2022 -

Flood Mazda responded

We love Steve. All the best, Jason J. Guilbault Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.400.2782

February 27, 2022

Did not receive a vehicle “report card” following service on vehicle. Called twice. No response More

by TD
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Deanna Higgins
February 27, 2022

There was a misunderstanding about the inspection. I needed a state inspection and the person I spoke with thought I meant an inspection while changing the oil. When realize I didn’t have an inspectio More

by LESLIEGENEST
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deanna Higgins
Apr 21, 2022 -

Flood Mazda responded

I'm glad it all worked out. All the best, Jason J. Guilbault Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.400.2782

February 24, 2022

Always very polite and gets me in for an appt as soon as they can. Everything is explained to me. Always clean waiting room with water. More

by TPETERSON3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2022 -

Flood Mazda responded

We love Steve and our service team. Thank you so much for letting people know what to expect when you service at Flood Mazda!!!! All the best, Jason J. Guilbault Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.400.2782

February 22, 2022

Very thorough! Kept me in the loop every step of the way as to the progress of addressing my issue. More

by Stephen.beatrice62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 15, 2022

Friendly and courteous staff. Very comfortable waiting area with generous refreshments. Open and clear communication. More

by JEDVANDALE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2022 -

Flood Mazda responded

Thank you for the positive review. We are so glad you like it here. All the best, Jason J. Guilbault Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.400.2782

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