Back

Flood Mazda - Service Center

Wakefield, RI

4.8
924 Reviews

924 Reviews of Flood Mazda - Service Center

Sort by
February 10, 2022

This dealership has the best customer service I have ever experienced in any business sector. Associates are friendly, accommodating, and knowledgeable. The atmosphere is second to none. Service is top notch More

by JAN.EKEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Flood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Cunha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joaquin Pangelian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bruce Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Palmari
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deanna Higgins, William Albro, Alyssa Johnson
Feb 17, 2022 -

Flood Mazda responded

This is a great review. Thank you so much letting people to know what to expect when they purchase or service at Flood Mazda. We look forward to taking care of all of your future automotive needs and continuing to earn your business. All the best, Jason J. Guilbault Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.400.2782

February 07, 2022

They are very accommodating, provide clear explanation of services needed, cost and are very friendly. They also send reminders of future scheduled services needed. The mazda facility is spotless and the wa More

by JNSSTADNICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2022 -

Flood Mazda responded

Thank you so much for the great review. All the best, Jason J. Guilbault Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.400.2782

February 05, 2022

Pleasant and friendly staff. Communicates often and clearly. Everything is explained. Vehicle is clean upon pickup More

by DEBBIEOL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deanna Higgins
Feb 17, 2022 -

Flood Mazda responded

We aim to please. Thank you for the great review. All the best, Jason J. Guilbault Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.400.2782

February 04, 2022

I appreciated their flexibility and service. However we get recommended new tires and could not give me the mile rating on the tires. More

by Heather
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deanna Higgins
February 04, 2022

Great service but car still has slight vibration at higher speeds. Love car pick up service and free loaner car they provide. More

by JW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deanna Higgins, William Albro, Alyssa Johnson
Feb 17, 2022 -

Flood Mazda responded

If you still need assistance please let me know and I will absolutely have a member of our service team reach out to you. All the best, Jason J. Guilbault Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.400.2782

February 04, 2022

I have been a car buyer for over 50 years, and bought many different brands, from Ford and Mazda to Infinity, Audi and Jaguar. Flood Mazda has given me exceptional service, across the board, through ever More

by JohnnyM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russell Cunha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justis Noka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deanna Higgins
Feb 17, 2022 -

Flood Mazda responded

This is truly a great review. Thank you so much for recommending Flood Mazda and taking the time to let everyone know what your experience was like. All the best, Jason J. Guilbault Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.400.2782

February 03, 2022

As a team, they provide clear communications. Their mechanics resolve maintenance and repairs on the scheduled visit. I also appreciate the videos discribing work being done. More

by JOE_IANNUCCI
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bruce Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deanna Higgins
Feb 17, 2022 -

Flood Mazda responded

This is great to hear. i love the videos myself. It definitely helps bridge the communication between everyone to ensure that your vehicle is being properly maintained. Thank you for taking the time to write a review. All the best, Jason J. Guilbault Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.400.2782

February 01, 2022

I cannot say enough good things About Flood Mazda. I was totally stressed out after my car's alternator died on the side of the highway. AAA towed my car to Flood. It was repaired in less than 2 days and More

by SSLYMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deanna Higgins, Alyssa Johnson
Feb 17, 2022 -

Flood Mazda responded

This is an awesome review. Thank you for recommending our service team. We are so glad that you are back up and running. All the best, Jason J. Guilbault Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.400.2782

Feb 17, 2022 -

SSLYMAN responded

I have my car serviced at Flood Mazda since I purchased it in 2012. I always had a good experience.

Feb 17, 2022 -

Flood Mazda responded

That is amazing, Thank you so much for your commitment to our dealership.

January 20, 2022

Anthony DeAngelis in sales is the best! Steve and Alyssa in service best as well!!! More

by info95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Flood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russell Cunha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Harvey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony DeAngelis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa Johnson
Feb 17, 2022 -

Flood Mazda responded

We love Ant, Steve and Alyssa!!! Thank you for the great review. All the best, Jason J. Guilbault Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.400.2782

January 19, 2022

Excellent! The customer service is great. Thanks for taking great care of the military members as well. More

by abrahamolivo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Deanna Higgins
Feb 17, 2022 -

Flood Mazda responded

Absolutely. Thank you so much for your service and dedication to this country. We appreciate you taking the time to leave a positive review and look forward to working with you in the future. All the best, Jason J. Guilbault Director of Business Development Flood Mazda 220 Old Tower Hill Road Wakefield, RI 02879 www.floodmazda.com jguilbault@floodauto.com dealership: 1.401.284.4700 direct: 1.401.284.4703 cell call/text: 1.401.400.2782

...
45
...