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Flood Mazda - Service Center

Wakefield, RI

4.8
925 Reviews

925 Reviews of Flood Mazda - Service Center

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January 11, 2025

The staff in Flood Mazda Service Area are very friendly and approachable. They are attentive to what you have say and try to resolve your issues to your satisfaction. More

by fatcs4226
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony DeAngelis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2025

Professional and yet personable. Delivers a concise and easy to understand explanation to all questions and concerns. More

by rleach3530
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2025

Took the car in to check tire noise after I had recently had it in for tire rotation and oil change . They said tire noise was from tire wear( the video they sent said tread was fine) so quote for new tires More

by TERENCE.FEURY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bruce Hanson
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2025

Excellent customer service and thoroughly knowledgeable staff... a pleasure to do business with... very focused on the customer's needs and costs. More

by MICHAELJPESCATELLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Cary
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Albro
Jan 13, 2025 -

Flood Mazda responded

Dear Michael, Thank you for the kinds words! We are delighted that our team was able to provide you with exceptional customer service during your service appointment. Your satisfaction is our top priority and we are here for you every step of your automotive journey. We look forward to seeing you at your next appointment. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com

January 10, 2025

I always have a positive experience here! The service department is excellent , everyone has been very helpful and pleasant to work with. More

by MNORSIGI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Albro
Jan 13, 2025 -

Flood Mazda responded

Good Morning, Thank you for the kinds words! We are delighted that our team was able to provide you with exceptional customer service during your service appointment. Your satisfaction is our top priority and we are here for you every step of your automotive journey. We look forward to seeing you at your next appointment. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com

January 03, 2025

Bruce was very nice, friendly, respectful and he answered our questions. Very satisfied with everything More

by Cristina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Flood Mazda responded

Dear Christina, Thank you for taking the time to leave a positive review. I am happy to hear that Bruce provided you with a great service experience. Customer satisfaction is our top priority here at Flood Mazda. Please don't hesitate to reach out if you have other concerns or questions. Sincerely, KATHLEEN BABBITT Customer Relations Specialist Flood Mazda kathiebabbitt@floodauto.com

December 30, 2024

Anthony has always been a problem solver with both my Mazdas . He understands his customers and is patient while figuring out any issue. More

by JVOLPE22
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justis NOKA gets a 5 !, William Albro
December 27, 2024

I brought the car into Flood because it was slow to start. Bruce had the mechanic check the battery and found out it was weak and wouldn't make it in colder weather! They replaced it promptly. Bruce wa More

by Ebates1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 27, 2024

Always a pleasure to go there. Old school. They do a good job. It’s actually pleasant to have to go in. Maurice Cusick, Esq. More

by mauricecusick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 24, 2024

Service was done efficiently and on time. They went above and beyond as always. Very satisfied overall More

by HeatherD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Furtardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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