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Folsom Lake Ford

Folsom, CA

Overview
Employees
Reviews
Vehicles
4.8
1,092 Reviews
Welcome to Folsom Lake Ford. We're a Ford dealership located in Folsom, California that puts your needs first, and we mean that. We're focused on providing unmatched customer service that always emphasizes your importance and leaves you knowing how much we appreciate your business, but that's not all. To truly create win-wins, we're going to save you money. We do that by offering low prices and rates on our products and services. Our Ford dealership doesn't just talk the talk either... we've proven ourselves and over the last 5 years been recognized as a Triple Crown Award winner as a result of our excellence in sales, service, and finance. We'll take care of you each and every time you visit our website or make your way over to our Ford dealership.
Contact Dealership

12755 Folsom Blvd

Folsom, CA

95630

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Showing 1,091 reviews

February 04, 2024

Enjoy dealing with polite and knowledgeable professionals. We had a good experience dealing with the team that listened to our priorities and apprehensions dealing with car dealerships. It turn More

by AFABD530
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Not listed
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Feb 08, 2024 -

Folsom Lake Ford responded

Thank you for your great review! I'm glad that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let me know. Take care! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

Helpful
February 03, 2024

Needed an emergency repair to my F-150, FLF took it right in. The part I needed was a week out; they got it in 4 days and had me up and running the next day. Very happy with the service. Long time service cu More

by CRAWFORDME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BrigitteCollins
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Feb 08, 2024 -

Folsom Lake Ford responded

Thank you for leaving us this great review! I am glad we could get your vehicle all fixed up and back on the road in no time. If there is anything else I can do for you please feel free to pay us another visit. Take care! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

Helpful
February 03, 2024

I was referred through a friend that bought a truck from there. They had the truck I wanted and worked with me on the price and trade in. Go see Gary Katz he will take care of you. More

by SUKHI DOSANJH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Katz
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Feb 08, 2024 -

Folsom Lake Ford responded

I am truly grateful for this awesome review! I am thrilled that Gary was able to take care of you. He is a great asset to our team and I appreciate him for providing you with the customer service that you deserve. Thank you again and I look forward to the opportunity to work with you again in the future. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

Helpful
February 03, 2024

Lacey really took excellent care and the service was on time and efficient. Best service around. More

by JIM.CLIFTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 08, 2024 -

Folsom Lake Ford responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day, Jim. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

Helpful
February 03, 2024

Everything was taken care of in a timely and efficient manner. Luis always does a great job. My car was done when promised. More

by BDMAIMONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis Legarda
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Feb 08, 2024 -

Folsom Lake Ford responded

Thank you so much for the nice review! I really appreciate this feedback and I'll be certain to share your compliments with Luis and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

Helpful
February 03, 2024

I was helped with fixing my car even without an appointment.. the person who helped me pushed my car through even through to get checked out and fixed within the same day.. he didn’t have to do tha More

by ILOVELAMONTCARTER2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skye Mascadri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Wrigley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Dobbins
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Fuhs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Campagna
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 08, 2024 -

Folsom Lake Ford responded

Thank you for taking the time to share your feedback. Each employee is a valued member of the Folsom Lake Ford team and we all strive to provide excellent service! I look forward to seeing you again in the future. Thanks again! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

Helpful
February 03, 2024

I always use Folsom Lake Ford for my service and repairs. My service rep. Jaye Ford is excellent and I would tell anybody who has a Ford to come here. More

by GREGORYAMILES35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaye Ford
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Feb 07, 2024 -

Folsom Lake Ford responded

I greatly appreciate your business and want to make sure your experience with us was five-star worthy. If you would like to discuss this further, please contact me at your earliest convenience. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

Helpful
February 02, 2024

Clean, professional from appearance. Seems like it's organized. Wait times seems a little excessive. More

by PDP273
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Last name of service advisor is Sexton
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Feb 08, 2024 -

Folsom Lake Ford responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and I value your business. Your feedback will be reviewed with our team and please don’t hesitate to call me if you’d like to discuss anything in greater detail. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

Helpful
February 02, 2024

All Excellent from my Salesman Marvin To the service representative Jim Z and Luis Legarda I’m very satisfied. More

by RALUCAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin, Jim Z and Luis
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Feb 08, 2024 -

Folsom Lake Ford responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. I look forward to working with you again! All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

Helpful
February 02, 2024

Gayle Blackwell was beyond incredible. She made the process so easy and enjoyable. Thank you Gayle !!!! More

by ITALIANA1972
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gayle Blackwell
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Feb 08, 2024 -

Folsom Lake Ford responded

Thank you so much for taking the time to share your feedback with us! I will share your comments with Gayle and I look forward to working with you again down the road. All the best, Jon Peterson, (916) 353-2000, jp@folsomlakeford.com

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