Folsom Lake Toyota

New Car Purchase Rick Helwick was very professional and did what any good car salesman should do: provide a vehicle within the customer's parameters and preferences an Rick Helwick was very professional and did what any good car salesman should do: provide a vehicle within the customer's parameters and preferences and offer alternative that, in my case, proved to be superior to what I had in mind. In addition, no other dealer would match the price. I am completely satisfied thus far. More

A Great Experience Folsom Lake Toyota is a honest place to purchase a car. My salesman, Rick contacted me and knew what car and what color I liked. He did not waste my t Folsom Lake Toyota is a honest place to purchase a car. My salesman, Rick contacted me and knew what car and what color I liked. He did not waste my time and was very organized. I will be happy to tell friends and family where I purchased my vechicle. More

First 5000 miles Chris, my service person was great. This was the first 5000 mile service for our new Tacoma. I tried calling the appointment people 3 times to get the Chris, my service person was great. This was the first 5000 mile service for our new Tacoma. I tried calling the appointment people 3 times to get the recall work scheduled at the same time as my 5000 service... It was frustrating. However, when I got the the service appointment and explained to Chris... He immediately made sure it would be done with this visit! More

Great experience! John Key was so helpful and experienced. He made the whole process easy and painless. John Key and the whole team were conscientious and knowledgeable John Key was so helpful and experienced. He made the whole process easy and painless. John Key and the whole team were conscientious and knowledgeable. More

Great service always and wonderful staff Bought my car here and with 1 exception have always had my car serviced here. I wouldn't trust my car's service to anyone else! Bought my car here and with 1 exception have always had my car serviced here. I wouldn't trust my car's service to anyone else! More

Fast efficient service. Company provides great service, timely work time estimates, good shuttle service, and always wash my car. Polite helpful receptionist and friendly shu Company provides great service, timely work time estimates, good shuttle service, and always wash my car. Polite helpful receptionist and friendly shuttle driver. Good location. More

Replacement key Gibriel was very professional and friendly. I just paid nearly $300 dollars for one replacement key for my 2014 FJ Cruiser so I'm not feeling too thri Gibriel was very professional and friendly. I just paid nearly $300 dollars for one replacement key for my 2014 FJ Cruiser so I'm not feeling too thrilled about writing a glowing review. However Gibriel was extremely courteous and respectful. More

If you trust them you'll do business with them I had a great car buying experience at Folsom Lake Toyota. Chris and the team were as professional as they could be along the way. Over the past weeks I had a great car buying experience at Folsom Lake Toyota. Chris and the team were as professional as they could be along the way. Over the past weeks we had conversations that helped secure my confidence in them. This wasn't my first car purchase, but by far one of the smoothest and I appreciate that. As an individual that basis his purchases on value, I truly felt I got the best of all... service, integrity and price all played a large part in my decision to work with this awesome team. Thank you team Folsom Toyota More

Great service Great service, Rick Brown was excellent at communicating and keeping me updated on the satus of my vehicle. Will definitely return for service in th Great service, Rick Brown was excellent at communicating and keeping me updated on the satus of my vehicle. Will definitely return for service in the future More

John Key, ultimate professional Having dealt with car dealers for over 55 years, both as a dealer financing source and buyer/user.this purchase is at the top in terms of satisfaction Having dealt with car dealers for over 55 years, both as a dealer financing source and buyer/user.this purchase is at the top in terms of satisfaction. Initial contact a year ago led me back once more to my contact, John Key. I told him he was one of three remaining options being considered and requested his quote. A comprehensive offer with several options came electronically within an hour which instantly eliminated the other options. Committed by phone , went in following day to complete purchase. Throwing in a trade option in the middle of closing was handled smoothly. John Key has 16 years experience, knows his product, his way around the business and his courtesy and knowledge offers real value to the buyer and the dealership. When time to take delivery, a young lady, Molly sat in car with self and wife who will be primary driver and went over in exacting detail every aspect of the vehicles inside, including pairing both phones to the Bluetooth, explaining electronic safety features and any question we could throw her way, even offering assistance if needed in future. There was also a full tank of gasoline in the car which was an unexpected surprise. The next day a service appointment arrived by email for the initial vehicle service. To recap, buying this 2017 Rav4 was a 5 star experience making for a return customer. Jim and Jenny Hall More