Ford Country

Great experience Frank was a great salesman very knowledgeable and very patient He kept us constantly updated and always got right back to us with answers. Always wi Frank was a great salesman very knowledgeable and very patient He kept us constantly updated and always got right back to us with answers. Always willing to help More

Caring Customer Focused Experience Five stars. My fiancé and I were in panic looking for options for a new vehicle I could travel in, take clients in, and commute in. We searched high a Five stars. My fiancé and I were in panic looking for options for a new vehicle I could travel in, take clients in, and commute in. We searched high and low for a vehicle that would be economical, presentable, and efficient. Kevin gave us a call after we put an inquiry for a used Ford Fiesta same day. He spoke with us, and had a welcoming low pressure approach. Offering us to schedule a time to come and view the vehicle. After some debate, we went down and he met with us immediately. Kevin, listening to our needs, concerns whilst factoring in our credit, history and future presented us a solution that worked for all. He actually got us in a brand new Ford Fiesta! Our first brand new vehicle! He supported us through the entire process, and was by our side every step of the way. He comes from an approach of thought, passion and compassion. He spent the better part of the day with us and is still following up to ensure that we are happy with our investment of our perfect car. Call Kevin! He will work with you and give you his time by being thorough and listen to what you want. We couldn’t be happier. More

Buying a New Car was Never so Easy! BIG shout-out to Sherri Anderson. She's the best at her job and goes above and beyond to make sure you're happy with your purchase experience without BIG shout-out to Sherri Anderson. She's the best at her job and goes above and beyond to make sure you're happy with your purchase experience without feeling pressured. I am LOVING my new mustang convertible! Seven cars purchased in the last three years (immediate family and personal friends). I would definitely recommend Ford Country. More

Don't bother us if your vehicle is over 10 years old Made an appointment due to my vehicle having a couple of issues. After waiting 15 minutes to be checked in, an advisor came out asked what the problem Made an appointment due to my vehicle having a couple of issues. After waiting 15 minutes to be checked in, an advisor came out asked what the problems were, checked the mileage and year of my car and then proceeded to tell me that I was better off taking it to a third party as he did not want to touch it. Basically, he did not want to diagnose the issues and not fix them, as Ford no longer made the parts and he did not want to use third party parts as he could not offer a warranty on them. I brought my car in as I wanted the faults diagnosed. If they could not repair them, that was fine as I would at least know what needed to be fixed. Also, I have successfully purchased Ford OEM parts for my vehicle from the parts dept without any issues before, so there are still some OEM parts available and without diagnosing the problems, there is no way of knowing whether or not the OEM Ford parts are available or not. My car is not some rare unicorn, simply a well kept 2002 Ford Focus wagon, owned from new with 192000 miles. More

Outstanding customer service by the whole team. Frank seemed like a hard worker a real friendly and helpful individual.Im sure the mangiment knows this .Kelly and the floor manger was also very fri Frank seemed like a hard worker a real friendly and helpful individual.Im sure the mangiment knows this .Kelly and the floor manger was also very friendly and accommodating. More

2011 Impreza Text Frank about price regarding Impreza, and we could not agree to a price. Got a call three days later to a price we could agree on. Went there to t Text Frank about price regarding Impreza, and we could not agree to a price. Got a call three days later to a price we could agree on. Went there to test drive the car and purchased it. Easy and no pressure! More

Great, even thought it was late and he was very thorough The Dealer was like I said very thorough when we asked for details, very nice and polite dispute the fact it was late at night right before closing so The Dealer was like I said very thorough when we asked for details, very nice and polite dispute the fact it was late at night right before closing so extra xxxxxxto him as he was doing all he can to make a good sale and with a test drive on the car plus the info I got about my trade in deal from my last vehicle it definitely feels like he not just did his job but went a bit beyond for customer service 👍 More

Awesome!! Frank Luciano worked very hard!! And was there at 8:00 am to let me see the Expedition Thanks Frank Robert Lumley was amazing he is always helpf Frank Luciano worked very hard!! And was there at 8:00 am to let me see the Expedition Thanks Frank Robert Lumley was amazing he is always helpful I will buy more Thanks Ford Country More

Great customer service For me the customer service was great everyone was very helpful and made a good deal on my f 150 .Kevin was great to work with made the process go smo For me the customer service was great everyone was very helpful and made a good deal on my f 150 .Kevin was great to work with made the process go smooth happy with the experience. More

Exceptional internet service Rebecca did a great job making sure that all of my questions were answered in a timely fashion and she was diligent about following up with me. I felt Rebecca did a great job making sure that all of my questions were answered in a timely fashion and she was diligent about following up with me. I felt the dealership had a good mix of certified pre-owned inventory to choose from with competitive pricing. I ultimately purchased a vehicle from a different dealership as I was searching for certain options and had a particular color preference. When it comes time to purchase again, I will definitely contact Ford Country. More