Ford Country

Great experience, superb customer service! Besides the whole length of the process of getting a new car, which probably takes a while anywhere you go, everything was terrific! Kevin and Andy de Besides the whole length of the process of getting a new car, which probably takes a while anywhere you go, everything was terrific! Kevin and Andy deserve raises! More

Best experience I have ever had at a dealership! Was doing some online research through my banks "car buying program" when I cam across the exact vehicle I was looking for. I put in an interest reque Was doing some online research through my banks "car buying program" when I cam across the exact vehicle I was looking for. I put in an interest request and was immediately contacted by Raul Valles asking "what I needed" to make this a successful experience. Raul immediately coordinated a time he had available on the following day that I wanted to be at the dealership. He kept me well informed and even went out of his way to send pictures of the vehicle to me. The 2015 Ford Focus I was interested in had just arrived at the dealership and only had a photo or two uploaded. Upon arrival we walked up just as Raul walked out, perfect timing right. He was extremely courteous and professional throughout the entire experience. I have been to numerous car dealerships and purchased other vehicles and Raul by far made this the easiest experience and was the most professional auto salesman I have come in contact with. He made sure the vehicle was ready beyond expectations because he wanted it to be perfect for us. While the paperwork was being drafted he even treated us to an awesome lunch at the attached diner, Mustang Sally's, which was amazing. Big thanks to our waitress there, she was very kind. Kem and Kelly were also extremely helpful during our visit ensuring everything was covered, handled and explained. I think I can honestly say that if Raul wouldn't have been the one helping us we might have left there without a vehicle. Big thanks to Raul and all of his help and professionalism! -Zach D More

good place very helpful, hard working, met me last second at closing time the night before and helped facilitate a next day purchase. Probably wouldn't have boug very helpful, hard working, met me last second at closing time the night before and helped facilitate a next day purchase. Probably wouldn't have bought the car had he not met me the night before. More

George "The Hat" I absolutely hate shopping for cars, but George "The Hat made it a much better experience than I have had. We had had a bad experience with a salesma I absolutely hate shopping for cars, but George "The Hat made it a much better experience than I have had. We had had a bad experience with a salesman at Findlay Toyota earlier on in the morning, and were discouraged by the time we got to Ford. I am glad we got George. He was not pushy, he helped us find what we needed, he was personable, and a genuinely nice guy. I would definitely look for him if you are going to Ford. More

Got exactly what I was looking for without. I had come to the decision of what vehicle I wanted, what I wanted to pay, and how I would like the deal to play out. A 2018 Explorer was my target an I had come to the decision of what vehicle I wanted, what I wanted to pay, and how I would like the deal to play out. A 2018 Explorer was my target and Ford Country was the closest dealer to my house, so I submitted an application on their website and was contacted by Jose Chavez shortly after. I gave him the details of what I was looking to do and he told me no problem he could make it happen. I showed up later that day and he did exactly that, without compilation and rather quickly he had put the deal together, got it approved, and had me in finance wrapping up all within an hours time. I've worked in sales most of my life and could not be happier with Jose and Ford Country's entire process. More

What a great memorable experience No pushing, great salesman, Hany Fadda, went above and beyond to make sure we got what we wanted at the price we wanted! We came back after he had sho No pushing, great salesman, Hany Fadda, went above and beyond to make sure we got what we wanted at the price we wanted! We came back after he had shown us a few trucks and took us on test drives because he didn't push us to make a decision, just shook our hands and said "I look forward to having your business when you're ready" he's great! More

Nothing less than perfect Frank Luciano and Kevin Vanetta are top notch. They have been helping my family and friends for years and have never let us down. Best in he business. Frank Luciano and Kevin Vanetta are top notch. They have been helping my family and friends for years and have never let us down. Best in he business. More

Great, friendly, helpful sales rep! I already spoke with the sales rep, Kevin Clyde, over email about looking for a car and when I found one I liked in particular, he was quick to get ba I already spoke with the sales rep, Kevin Clyde, over email about looking for a car and when I found one I liked in particular, he was quick to get back to me and get me in for an appointment to see the car. He was not only helpful in getting everything together for me to purchase the car and be ready on my way, but he was very nice and it was just an overall great experience. Thank you!! More

Excellent It was very pleasant and professional Mr. Torres made sure everything went smooth as it could no problems at all..... I highly recommend anyone who is It was very pleasant and professional Mr. Torres made sure everything went smooth as it could no problems at all..... I highly recommend anyone who is looking for a awesome deal go see Jose Torres More

Excellent found everyone to be very helpful. Thank you Clyde and Kelly enjoyed working with you both. Very knowledgeable. Would recommend anyone looking to pur found everyone to be very helpful. Thank you Clyde and Kelly enjoyed working with you both. Very knowledgeable. Would recommend anyone looking to purchase a car. More