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Ford of Cookeville
Cookeville, TN
1,228 Reviews
At Ford of Cookeville, we go beyond the traditional dealership experience. Our mission is deeply rooted in enhancing lives, spreading positivity, and delivering exceptional value to all those we interact with. We don't just sell cars; we build lasting relationships, create a sense of community, and uphold strong core values that guide every aspect of our business.
Our mission is not just about selling cars; it's about making a meaningful impact in the lives of our customers, our families, and our community. We strive to be a catalyst for positive change, and more importantly, to be the positive change in the lives of others. Our commitment to delivering outstanding customer experiences is matched only by our dedication to having fun and staying true to our core values.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 1,228 reviews
March 13, 2019
Kevin Parrish Rocks. So far I have purchased 5 vehicles from Kevin at Ford of Cookeville. Every time went smoothly and I couldn't be happier with my vehicles. Kevin is my So far I have purchased 5 vehicles from Kevin at Ford of Cookeville. Every time went smoothly and I couldn't be happier with my vehicles. Kevin is my car guy from now on. More
by Victor
March 13, 2019
Excellent Service Excellent service, honest, and willing to help at all hours of the day. Definitely would recommend to anyone looking for a car. Best car buying experi Excellent service, honest, and willing to help at all hours of the day. Definitely would recommend to anyone looking for a car. Best car buying experience yet. More
by Vehiclecritic6
Employees Worked With
Racheal Tazelaar
March 13, 2019
Great Experience Alyssa works hard for her customers. She goes out of her way to get what you need . I would recommend her to anyone needing a vehicle. Great job !!! Alyssa works hard for her customers. She goes out of her way to get what you need . I would recommend her to anyone needing a vehicle. Great job !!! More
by MsTaz16
Employees Worked With
Other Employees :
Lynn Jarod Ray Moyer, Brandon Farley, Alyssa Rossetti
March 13, 2019
Keri from Cookeville Excellent experience working with Matt Thomsen and Geoffery Root. They helped me with a used van that was within my budget AND suits my family's needs Excellent experience working with Matt Thomsen and Geoffery Root. They helped me with a used van that was within my budget AND suits my family's needs. More
by Keri from Cookeville
March 13, 2019
Great Experience From start to finish I had a great experience. The customer service was awesome! The salesman was very nice and made sure I was happy with my purchase From start to finish I had a great experience. The customer service was awesome! The salesman was very nice and made sure I was happy with my purchase. More
by Anna
Employees Worked With
Ethan Deloach
March 13, 2019
Rating Racheal-Tazelaar When I talk to Racheal-Tazelaar about her job Her excitement and zeal come through my phone. She is so proud of her job and her customers. She encour When I talk to Racheal-Tazelaar about her job Her excitement and zeal come through my phone. She is so proud of her job and her customers. She encourages her clients. She doesn’t pressure them. She treats them like she’d want to be treated. She doesn’t try to snowball them into buying. She ask them, what can I do to make getting a vehicle that you need possible. And when it does she congratulates them. She loves making it happen. It like her customers become family and she follows up on how their enjoying their purchase. More
by Debbie
Employees Worked With
Racheal Tazelaar
March 13, 2019
Rachel was great!! I bought a new edge and Rachel was excellent. She was accommodating in every way and great to deal with. It was her first new sale and she done great! I bought a new edge and Rachel was excellent. She was accommodating in every way and great to deal with. It was her first new sale and she done great!! More
by Cind harris
Employees Worked With
Racheal Tazelaar
March 13, 2019
Great service and sales This is the second vehicle I purchased with Ford Lincoln of Cookeville. Both times the service and sales department above and beyond what they should This is the second vehicle I purchased with Ford Lincoln of Cookeville. Both times the service and sales department above and beyond what they should have to help me out More
by Olmstead98
Employees Worked With
Kevin Parrish
March 13, 2019
Amazing Racheal-Tazelaar was amazing very polite and very helpful and a very outstanding persons the dealership is the best ford place we have been to keep up Racheal-Tazelaar was amazing very polite and very helpful and a very outstanding persons the dealership is the best ford place we have been to keep up the good job!!! More
by Connie
Employees Worked With
Racheal Tazelaar
March 13, 2019
Quick an fast dealing Me and wife was looking for a van to accommodate our growing family. They were able to find what we where looking for and get it too us quickly and at Me and wife was looking for a van to accommodate our growing family. They were able to find what we where looking for and get it too us quickly and at a great price will definitely be a repeat customer More
by Gat38556
