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Ford of Cookeville

Cookeville, TN

4.9
1,264 Reviews
At Ford of Cookeville, we go beyond the traditional dealership experience. Our mission is deeply rooted in enhancing lives, spreading positivity, and delivering exceptional value to all those we interact with. We don't just sell cars; we build lasting relationships, create a sense of community, and uphold strong core values that guide every aspect of our business. Our mission is not just about selling cars; it's about making a meaningful impact in the lives of our customers, our families, and our community. We strive to be a catalyst for positive change, and more importantly, to be the positive change in the lives of others. Our commitment to delivering outstanding customer experiences is matched only by our dedication to having fun and staying true to our core values.
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1600 Interstate Drive

Cookeville, TN

38501

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Showing 1,264 reviews

March 14, 2019

Wonderful Car Salesman!! Ethan is by far the best! He is very helpful and does everything he can to make your car buying experience great! If you’re looking for a hard working More

by Hkholder42
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Deloach
Mar 14, 2019 -

Ford of Cookeville responded

Thank you for leaving us your review!

March 14, 2019

Great Sales Associated Was very satisfied with my car buying experience. Nic was professional, helpful and courteous. Price was very reasonable. Will definitely be seeing Ni More

by Daustin94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Johnson
Mar 14, 2019 -

Ford of Cookeville responded

Thank you for your review. We are pleased to hear Nick made your visit at FLOC a great one!

March 14, 2019

Great Sales Staff Rachael was the best. I highly recommend you work with her on your next purchase! She was very thorough and professional throughout the process and More

by Tiimmyv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Racheal Tazelaar
Mar 15, 2019 -

Ford of Cookeville responded

Timmy, thank you for leaving us your review. We are glad to hear Racheal took excellent care of you during your visit.

March 14, 2019

Repeat customer for a reason!! Rachael was in my opinion the best sales person I’ve delt with. She worked super hard to find me a truck. And when she found the truck, she was all ab More

by smitty0666
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Racheal Tazelaar
Mar 14, 2019 -

Ford of Cookeville responded

Thank you for the review! Glad to hear Racheal took excellent care of you during your purchase. We hope you enjoy the new truck.

March 14, 2019

Great job Great people in and outside of work! Very professional and the service is great. Ford has a great team and I would encourage people to go there. Keep More

by Gawfamily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Morgan and Mr. Ray. , David Martin
Mar 14, 2019 -

Ford of Cookeville responded

Thank you for taking the time out of your day to leave us your review. We appreciate the kind words and glad to hear our dealership exceeded your car buying expectations. Please let us know if there is anything else we can do for you in the near future. Thanks for joining our #FLOCFamily!

March 14, 2019

2018 F150 crew cab 4x4 Racheal was able to find the exact truck I wanted. Was only 2 available and the one I got came from North Carolina. Great experience and would recomme More

by jhargis15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Racheal Tazelaar
Mar 14, 2019 -

jhargis15 responded

I didn't come from North Carolina the truck did as I said. I live in Cookeville

Mar 14, 2019 -

Ford of Cookeville responded

Thanks for your review! We appreciate you choosing to do business with us at FLOC. Glad to hear Racheal took made sure your experience here was a great one.

March 14, 2019

Great Experience I have bought several vehicles from cookeville Ford, the Experience just keep getting better. Devon is great to work with and always makes things easy More

by Casey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geoffrey Root
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Hayden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devan Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2019 -

Ford of Cookeville responded

Casey, thank you for taking the time to leave us your review. We appreciate you choosing FLOC for your purchases. Glad to hear Devan, Joe, and Layne always make your purchases as convenient as possible. Please let us know if there is anything else we can do for you before your next visit.

March 14, 2019

Awesome awesome dealership. Awesome awesome people Nothing but winners once you walk through those doors! I love Ford-Lincoln of Cookeville! There's no place like home! The service, professionalism, an More

by Billyhummel77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geoffrey Root
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Hayden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Jagnandan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devan Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Mollinet should be one of the top names in the game!, Brandon Farley, Kevin Parrish , Chad Shelton, James Dills , Rusty Price , Ethan Deloach
Mar 15, 2019 -

Ford of Cookeville responded

Thanks for your review!

March 13, 2019

Easy to work with David was easy to work with and helped me find the truck I was looking for. I would recommend David to anyone searching for a vehicle. More

by Ford Man
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Martin
Mar 13, 2019 -

Ford of Cookeville responded

Thank you for the review!

March 13, 2019

Ethan Deloach Ethan works very hard at making the customers comfortable and confident as they are deciding on making a purchase during their visit at the dealership More

by Jbird
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ethan Deloach
Mar 13, 2019 -

Ford of Cookeville responded

Thanks JBird, we greatly appreciate you taking the time to leave us your review.

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