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Ford of Morgantown

Morgantown, WV

4.7
191 Reviews
Car Shopping Made Easy We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile! Exceptional Customer Service We are committed to providing amazing customer experiences. We keep you going Our service center is here to help ensure you enjoy many great years of driving with the vehicle you purchase from us.
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501 Mary Jane Wood Circle

Morgantown, WV

26501

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Showing 191 reviews

February 26, 2026

Everyone was very knowledgeable , helpful and accommodating. I think this kind of service will help make repeat customers More

by CCORLEY56
Recommend Dealer
Yes
Employees Worked With
Timmy Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Timmy Woods
Mar 04, 2026 -

Ford of Morgantown responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

February 26, 2026

I have been taking my cars up there for a long time they worker are great for helping in anyway they can grant people More

by SDEMIDOVICH31
Recommend Dealer
Yes
Employees Worked With
Cody Glasscock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Glasscock
Mar 04, 2026 -

Ford of Morgantown responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

February 25, 2026

I was scheduled for a one day repair they ended up having my truck for 12 days the sales department is great but the service department was horrible More

by mikejsimpson71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jordan
Feb 26, 2026 -

Ford of Morgantown responded

Hi Mike, We sincerely apologize that your one-day repair turned into a 12-day stay. That’s not the experience we want for our customers. While delays can happen, we clearly fell short in meeting expectations and communication. We appreciate your feedback and the kind words about our Sales team. Please reach out to us directly — we’d like the opportunity to make this right. Thank you, Cade Ingram General Manager

February 25, 2026

Always does a great job to get you in and out in a timely manner and a great follow up. More

by LINDA.GERARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Glasscock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2026 -

Ford of Morgantown responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

February 25, 2026

From sales to taking care of my service issues, they have been absolutely fantastic! From sales to taking care of my service issues, they have been absolutely fantastic! Really appreciate y'all for helping m More

by Bsisler123
Recommend Dealer
Yes
Employees Worked With
Ben Sisler
Mar 04, 2026 -

Ford of Morgantown responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

February 25, 2026

Corey, Ben, Eric and Shawn are all great guys and really helped throughout the entire process! I would recommend this dealership to anyone, and Jim in finance is also super helpful! Great experience! More

by KC1976
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Bartock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Tesauro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Sisler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Crawford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Dye
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cade Ingram
February 24, 2026

Great communication Cody and Justin are awesome Well, I've said all I believe to convey the point that Cody and Justin are both very professional in their respective roles More

by DWOLFORD228
Recommend Dealer
Yes
Employees Worked With
Cody Glasscock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Glasscock
February 24, 2026

Cody fit me in, so I could co time travel home. They were able to square my motorhome away and get me rolling. The price was very reasonable! More

by tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Glasscock
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 23, 2026

I wasn't there. My son took his truck I guess it went well. He didn't complain and he liked that they sent a video. More

by BBURKE272
Recommend Dealer
Yes
February 23, 2026

I'm always treated well by the staff and the work done to my vehicle is always done perfectly. More

by crisgreen56
Recommend Dealer
Yes
Employees Worked With
Timmy Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Timmy Woods