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Ford of Morgantown

Morgantown, WV

4.7
270 Reviews
Car Shopping Made Easy We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile! Exceptional Customer Service We are committed to providing amazing customer experiences. We keep you going Our service center is here to help ensure you enjoy many great years of driving with the vehicle you purchase from us.
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501 Mary Jane Wood Circle

Morgantown, WV

26501

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Showing 270 reviews

April 03, 2026

Always had great customer service and always answers all questions in a timely manner. Thanks More

by debschumber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Glasscock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Dublin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Blake
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 02, 2026

They do their jobs great and effiently. Also nicest/helpful/with a human factor. I'm sold! More

by maryfrances732
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Glasscock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristal Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Blake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2026 -

Ford of Morgantown responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

April 01, 2026

Good dealer to deal with . Kinda dumb to have a 15 word minimum on this More

by SKDPAWN
Recommend Dealer
Yes
Employees Worked With
Timmy Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2026 -

Ford of Morgantown responded

Thank you for taking the time to provide us with this feedback.

April 01, 2026

Service was fine employees nice Video went by to fast to see inspection ( slow down talk a little louder ) Car wash not good looks like just sprayed (wet) dirt still on truck both sides by tires and doors T More

by Clutter2233
Recommend Dealer
Yes
Apr 02, 2026 -

Ford of Morgantown responded

We appreciate your feedback and are eager to better your return experience.

April 01, 2026

Quality and friendly natured well all around outstanding demeanor and a welcoming environment highly recommend More

by TOMPRICEISRIGHT
Recommend Dealer
Yes
Employees Worked With
Eric Bartoch
Apr 02, 2026 -

Ford of Morgantown responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

April 01, 2026

Very easy to deal with and set up appointment. Service department good with checking everything and making sure it’s safe More

by DWILT20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walt McCollough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Glasscock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Dublin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristal Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2026 -

Ford of Morgantown responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

April 01, 2026

Krystal and Jordan in QuickLane are very helpful, professional and informative. They are knowledgeable and very accommodating. More

by Jan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Dublin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristal Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2026 -

Ford of Morgantown responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

April 01, 2026

Very friendly and quick to respond to my inquiries. Cody was extremely easy to communicate with and very knowledgeable and helpful - always a pleasure work with her and the team at this location! More

by ashlea424
Recommend Dealer
Yes
Employees Worked With
Cody Glasscock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Glasscock
Apr 02, 2026 -

Ford of Morgantown responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

March 31, 2026

Great Amazing, good, great, perfect, word, word, word, word, word, word, just 14 more words More

by JAYANDERSON844
Recommend Dealer
Yes
Employees Worked With
Jordan
Apr 02, 2026 -

Ford of Morgantown responded

We appreciate your 5-star rating!

March 31, 2026

Good. Really good super really good. Like led it a lot. Love it in fact. More

by JAYANDERSON844
Recommend Dealer
Yes
Employees Worked With
Timmy Woods
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Timmy Woods
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