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Ford of Morgantown
Morgantown, WV
226 Reviews
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We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile!
Exceptional Customer Service
We are committed to providing amazing customer experiences.
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Our service center is here to help ensure you enjoy many great years of driving with the vehicle you purchase from us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 AM
Sunday Closed
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Showing 226 reviews
Verified Customer
June 02, 2026
Very professional and polite the work was done quickly and it was ready when they said it would be. They also kept me informed of the process. and it was ready when they said it would be. They also kept me informed of the process. More
by csab
June 01, 2026
Quick and easy to deal with. They inspected my '24 F150 for the rear end recall and said it needed done. Just waiting on the backorder of parts from Ford. They inspected my '24 F150 for the rear end recall and said it needed done. Just waiting on the backorder of parts from Ford. More
by conundrum2953
May 31, 2026
They quickly dealt with the recalls I had received and identified the cause of my other problem. They accurately repaired the problem and now it works fine. identified the cause of my other problem. They accurately repaired the problem and now it works fine. More
by JJCUL
May 31, 2026
Lack of communication Wanting to do things to my car when I ask just for a oil change I ask just for a oil change More
by HOMEMADEMOMMA
May 31, 2026
The team was nice and was able to provide me the service that was needed. Cody was very nice and helped reassured that my struts would be covered under the warranty. that was needed. Cody was very nice and helped reassured that my struts would be covered under the warranty. More
by KEW810
May 30, 2026
Timmy was great to deal with. I am just alittle frustrated with Lincoln over the struggle with warranty coverage I am just alittle frustrated with Lincoln over the struggle with warranty coverage More
by chucktrump
May 30, 2026
The Mobile Service unit was a great idea from Ford. They did excellent work for me and I could stay at home and be assured that my truck was still getting quality service. The service tech John, was v They did excellent work for me and I could stay at home and be assured that my truck was still getting quality service. The service tech John, was very personable and gave great explanations of what he was doing. He completed a recall and an all-points safety check while he was here. More
by albert.taylor1069
Employees Worked With
Other Employees :
John, Mobile Service Tech
May 30, 2026
Great experience with Morgantown ford Lincoln. Would definitely recommend dealership to everyone. Thank you again Would definitely recommend dealership to everyone. Thank you again More
by klepsky
May 30, 2026
Jordan was very informative and helpful. The service was great, fast and professional. I"d strongly recommend this dealership. This is my first experience but won't be my last ! The service was great, fast and professional. I"d strongly recommend this dealership. This is my first experience but won't be my last ! More
by JG
Employees Worked With
