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Ford of Morgantown

Morgantown, WV

Overview
Employees
Reviews
Vehicles
4.7
309 Reviews
Car Shopping Made Easy We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile! Exceptional Customer Service We are committed to providing amazing customer experiences. We keep you going Our service center is here to help ensure you enjoy many great years of driving with the vehicle you purchase from us.
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501 Mary Jane Wood Circle

Morgantown, WV

26501

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Showing 309 reviews

July 28, 2026

Professional Meet my needs Timely matter Ease of appointments Nice lounge with snacks Clean bathrooms More

by cookjr01
Recommend Dealer
Yes
Employees Worked With
Kristel
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Jul 29, 2026 -

Ford of Morgantown responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

July 27, 2026

They are always super friendly. And I don't have to wait long Check my vehicle from bumper to bumper and make recommendations More

by ROBINLJONES1968
Recommend Dealer
Yes
Employees Worked With
Service dept
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Jul 28, 2026 -

Ford of Morgantown responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

July 26, 2026

Got me what I needed very quickly very professional. They were able to work with us on the trade in what was a tough position for us. We were able to make a deal that worked for us and the dealership. More

by nmcvicker03
Recommend Dealer
Yes
Employees Worked With
Corey Dye
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Jul 28, 2026 -

Ford of Morgantown responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

July 25, 2026

Everything went well. They are good people to deal with have no complaints. Was fast and courteous? More

by barbara.david65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not see the person
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Jul 28, 2026 -

Ford of Morgantown responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

July 24, 2026

Always the best Excellent service Knowledgeable Informative Answered every question Will recommend to friends and family More

by toddnick1966
Recommend Dealer
Yes
Employees Worked With
Jordan
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Jul 28, 2026 -

Ford of Morgantown responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

July 19, 2026

Jordan and the ford of Morgantown crew are fantastic! I have never had an issue with Ford Quick Lane More

by KERRY.RABER
Recommend Dealer
Yes
Employees Worked With
Jordan Dublin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Dublin
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Jul 21, 2026 -

Ford of Morgantown responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

July 18, 2026

You don't have mechanics, you have parts changers, if the scanner says there's no problem, your 'mechanics' pretend everything is fine. 7 people, including 2 of YOUR quick lane employees can smell fuel in th More

by ADRIENNE.KINSLEY
Recommend Dealer
No
Employees Worked With
Timmy Woods
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Timmy Woods
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Jul 21, 2026 -

Ford of Morgantown responded

Adrienne. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

July 18, 2026

Quality and professional services. Would highly recommend this dealership. Staff went above and beyond to ensure customer satisfaction. More

by JOCELYN BUCKLEW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Dublin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristal Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 21, 2026 -

Ford of Morgantown responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

July 17, 2026

Jordan was excellent at explaining each step along the way and giving me all options before proceeding with service. More

by MCGIRTH72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Dublin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 21, 2026 -

Ford of Morgantown responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

July 17, 2026

Always fast getting in for service, very detailed about the service, never had any problems with receiving information … More

by THEEWUJCIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Dublin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Blake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 21, 2026 -

Ford of Morgantown responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

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