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Ford of Morgantown
Morgantown, WV
330 Reviews
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We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile!
Exceptional Customer Service
We are committed to providing amazing customer experiences.
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Our service center is here to help ensure you enjoy many great years of driving with the vehicle you purchase from us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 AM
Sunday Closed
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Showing 330 reviews
August 19, 2026
I've had a lingering problem with the RDU. Cody attempted several fixes, over the past couple years, which did not solve the problem. I let the problem ripen until it was easier to diagnose, a Cody attempted several fixes, over the past couple years, which did not solve the problem. I let the problem ripen until it was easier to diagnose, and see replaced the entire RDU, which did the job. More
by FOSTERUSSGINA
Verified CustomerEmployees Worked With
Cody Glasscock
August 18, 2026
I understand Timmy Wood was the mechanic that worked on my car. I’m very happy. He was very organized and he did a wonderful job for me. Can’t say anything. my car. I’m very happy. He was very organized and he did a wonderful job for me. Can’t say anything. More
by HARTWICKKB
Employees Worked With
August 15, 2026
Dealership is amazing! Always very thorough. Take very good care of my car. Highly recommend! Always very thorough. Take very good care of my car. Highly recommend! More
by Alexsiba1996
August 15, 2026
I like the dealership, but did they stop washing your car after service? That’s my only complaint. after service? That’s my only complaint. More
by MAILMANTONY1
Employees Worked With
August 14, 2026
From my first experience with Travis to now, everyone has been kind and helpful. Jordan, Cody and Tyler have been especially kind as well as competent. been kind and helpful. Jordan, Cody and Tyler have been especially kind as well as competent. More
by MOONDANCERDA
August 14, 2026
I received friendly and professional customer service and the work was done in a timely manner. the work was done in a timely manner. More
by Jan
Employees Worked With
August 14, 2026
My recent visit was for a recall service. It was scheduled my text messages when someone at Ford asked if they could schedule it. The appointment was confirmed, but the local dealer had no r It was scheduled my text messages when someone at Ford asked if they could schedule it. The appointment was confirmed, but the local dealer had no record of it. Thankfully they fit me in and completed the service that day. They gave me free shuttle rides and were very professional and courteous. More
by travis.markle
August 14, 2026
Jordan and the service team are very friendly and knowledgeable. I appreciate them and the care they give me knowledgeable. I appreciate them and the care they give me More
by trdecker51
Employees Worked With
August 12, 2026
I completed this once and then my service dropped you ashould have received a partial transmission. ashould have received a partial transmission. More
by FamilyDaug
August 12, 2026
The wiper problem was very simple but the mechanic couldn't figure out the problem. It took 3 visits to the shop and all that was wrong was that the wiper blades were put back on the wrong sides. couldn't figure out the problem. It took 3 visits to the shop and all that was wrong was that the wiper blades were put back on the wrong sides. More
by CUST60
Employees Worked With
Timmy
