Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ford of Morgantown
Morgantown, WV
270 Reviews
Car Shopping Made Easy
We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile!
Exceptional Customer Service
We are committed to providing amazing customer experiences.
We keep you going
Our service center is here to help ensure you enjoy many great years of driving with the vehicle you purchase from us.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 AM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 270 reviews
June 24, 2026
3 percent up charge on credit card transactions on top of all the other fees you already pay. I feel like you could wave a 50 dollar credit card fee when you are already paying 2000 dollars for services. But all the other fees you already pay. I feel like you could wave a 50 dollar credit card fee when you are already paying 2000 dollars for services. But I guess they gotta get every dollar they can somehow. I will say Jordan was really nice More
by ascott
Verified CustomerEmployees Worked With
June 24, 2026
Here visiting my mom and service department made time to get me in right away! Everyone I dealt with was great. get me in right away! Everyone I dealt with was great. More
by kawika7
Employees Worked With
June 23, 2026
Always does a good job on my vehicles, always very pleasant to deal with at the front counter pleasant to deal with at the front counter More
by SMATHESS
June 23, 2026
Vehicle was there a week and nobody called to let us know what was going on! Finally we called more than once! Said charged battery .transmission message stated unable to shift soon! So far haven't seen tha what was going on! Finally we called more than once! Said charged battery .transmission message stated unable to shift soon! So far haven't seen that message! More
by CANADYLINDA
Employees Worked With
Other Employees :
Dont know
June 23, 2026
I'm always pleased with the evaluation done when I get the truck serviced The service whether at the Quick Lane or the service department is comprehensive and timely. the truck serviced The service whether at the Quick Lane or the service department is comprehensive and timely. More
by DWBOTT
June 21, 2026
Service department has been mediocre at best. In four years, has not figured out battery drain. Always blame the battery (four in six years). Sales department is very poor, three trips into the s In four years, has not figured out battery drain. Always blame the battery (four in six years). Sales department is very poor, three trips into the sales floor, zero contact by any sales representative. Looking at new cars on lot, no interest from sales. Always very poor inventory on the Lincoln side. More
by Dave from WV
June 19, 2026
Made an appointment, work was performed in a timely manner. Worked with me on a pick up time. Kept me informed if any change were needed. manner. Worked with me on a pick up time. Kept me informed if any change were needed. More
by r.r.fuller203
Employees Worked With
June 19, 2026
I tried to purchase a f150 a few years back and could not deal there. Had to go to another Ford dealership. The service that I just had done. I had to wait 7 months for a oil pan because it was on back order deal there. Had to go to another Ford dealership. The service that I just had done. I had to wait 7 months for a oil pan because it was on back order all that time. In that time frame I had to keep an eye on my oil level since it was dripping oil. And by the time the new oil pan came in my oil viscasity was down to 10% and I was 2000 miles away from getting a new oil change. Not sure if it was from losing oil from the oil pan or what. But the oil did get changed when the new oil pan was changed. So I will see how this goes with the oil viscasity. More
by RLHUGGINSJR
June 19, 2026
Fixed my car in 1 visit after I took it to another dealership 3 times. dealership 3 times. More
by galechristy2358
