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Ford of Morgantown

Morgantown, WV

4.7
68 Reviews
Car Shopping Made Easy We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile! Exceptional Customer Service We are committed to providing amazing customer experiences. We keep you going Our service center is here to help ensure you enjoy many great years of driving with the vehicle you purchase from us.
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501 Mary Jane Wood Circle

Morgantown, WV

26501

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Showing 68 reviews

March 08, 2026

Great experience with quick service ? ??? Great customer service kept me informed as they were replacing my mud flap. More

by DONNAST9352
Recommend Dealer
Yes
Employees Worked With
Timmy Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Timmy Woods
Mar 10, 2026 -

Ford of Morgantown responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

March 07, 2026

Service valet was very convenient. The technicians video was thorough and easy to understand. Cody was very helpful and friendly as always! More

by ERINMFELDMAN
Recommend Dealer
Yes
Employees Worked With
Cody Glasscock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Glasscock
Mar 10, 2026 -

Ford of Morgantown responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

March 07, 2026

Awesome! Took us in late and tried their best to fix our issue. No charge when A/C started working. More

by bkenyon365
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Glasscock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2026 -

Ford of Morgantown responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

March 07, 2026

Every one has been super efficient and friendly. Very professional I certainly do recommend this place More

by David@bavarianinnwv.com
Recommend Dealer
Yes
Employees Worked With
Timmy Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Timmy Woods
Mar 10, 2026 -

Ford of Morgantown responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

March 07, 2026

Very good smooth friendly professional Shuttle driver was very good polite and friendly A+ Now you are pushing it More

by SAB182
Recommend Dealer
Yes
Employees Worked With
Timmy Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Timmy Woods
Mar 10, 2026 -

Ford of Morgantown responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

March 07, 2026

Encouraged to finance unnecessary warranties costing nearly as much as the vehicle. The required licensing work was not properly done More

by PFCMURPHY3
Recommend Dealer
No
Employees Worked With
Timmy Woods
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Timmy Woods
Mar 10, 2026 -

Ford of Morgantown responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@fordmorgantown.com or respond directly to this message with the requested information. We hope to hear back from you soon.

March 07, 2026

They have amazing salesman that go above and beyond to help you get what you’re looking for and the service department is amazing at helping you understand what they are doing and explaining it so you kno More

by TIMHURT38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Glasscock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2026 -

Ford of Morgantown responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

March 06, 2026

Great staff. Thanks for the snacks I will return again tomorrow and the next day and again the following weeks More

by AUTUMNBOLYARD
Recommend Dealer
Yes
Employees Worked With
Everyone
Mar 10, 2026 -

Ford of Morgantown responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

March 05, 2026

Hands down the best Ford Dealership/ Service department I’ve have ever dealt with. Very Courteous and Professional. Been to a lot of Ford Dealership service departments, that could learn how it’s done and More

by Allan H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Tyler Dublin / service Advisor
Mar 10, 2026 -

Ford of Morgantown responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

March 04, 2026

Took care of my problems. Best orderly better. customer service was great. Would recommend them to anybody. More

by DANITAKAY0228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Glasscock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2026 -

Ford of Morgantown responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

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