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Ford of Morgantown

Morgantown, WV

4.7
270 Reviews
Car Shopping Made Easy We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile! Exceptional Customer Service We are committed to providing amazing customer experiences. We keep you going Our service center is here to help ensure you enjoy many great years of driving with the vehicle you purchase from us.
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501 Mary Jane Wood Circle

Morgantown, WV

26501

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Showing 270 reviews

June 19, 2026

There were some issues but Cody and Wade worked to make everything right. I was a little frustrated but they made it right More

by DEEC39
Recommend Dealer
Yes
Employees Worked With
Cody Glasscock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Glasscock
Jun 19, 2026 -

Ford of Morgantown responded

Thank you for taking the time to provide us with this feedback.

June 18, 2026

Told Juan what i wanted and thats exactly what he delivered I would gladly deal with Juan again More

by CRAIGWOLFE0311
Recommend Dealer
Yes
Employees Worked With
Juan
Jun 19, 2026 -

Ford of Morgantown responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

June 17, 2026

Good service and clean dealer ship best of all is the puppy 🐶 and jacob lol More

by T.SOLLARS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Dublin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2026 -

Ford of Morgantown responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

June 17, 2026

I had a wonderful experience with the dealership. Ben Sisler found me the car I wanted and took care of every detail. I would definitely do business with Lincoln Ford of Morgantown again. More

by HEIDITAYLORLPC
Recommend Dealer
Yes
Employees Worked With
Ben Sisler
Jun 17, 2026 -

Ford of Morgantown responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

June 17, 2026

Service department is top notch Service department is very accommodating and very knowledgeable and also very friendly and helpful More

by Chasechuck67
Recommend Dealer
Yes
Employees Worked With
Tyler Blake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Blake
Jun 17, 2026 -

Ford of Morgantown responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

June 17, 2026

Great work. Love the fact they came to my work. Easy to set up appointment. More

by MTSU63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Blake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2026 -

Ford of Morgantown responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 16, 2026

Very caring , answered all my questions, attentive to my needs and wants , financially and emotionally, helped me make a big decision I was hesitant to make More

by MELISSASEXTON0
Recommend Dealer
Yes
Employees Worked With
Juan
Jun 17, 2026 -

Ford of Morgantown responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 15, 2026

Cody was friendly and explained everything to me in detail. Cody made sure I was aware of the next steps. More

by PMURRAY1198
Recommend Dealer
Yes
Employees Worked With
Cody Glasscock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Glasscock
Jun 16, 2026 -

Ford of Morgantown responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 15, 2026

Oil change and inspection department did great, disappointed in the service department and the automated scheduling. More

by Dave from WV
Recommend Dealer
Yes
Jun 16, 2026 -

Ford of Morgantown responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

June 14, 2026

Fat, accurate, and they kept me well-informed Fast, accurate, they keep me well informed and you require eight words or more in this response. Really, that's my only gripe with the whole experience. More

by DAN@MARNER.ORG
Recommend Dealer
Yes
Employees Worked With
Tyler Blake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Blake
Jun 15, 2026 -

Ford of Morgantown responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.