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Ford of Morgantown

Morgantown, WV

4.7
226 Reviews
Car Shopping Made Easy We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile! Exceptional Customer Service We are committed to providing amazing customer experiences. We keep you going Our service center is here to help ensure you enjoy many great years of driving with the vehicle you purchase from us.
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501 Mary Jane Wood Circle

Morgantown, WV

26501

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Showing 226 reviews

May 29, 2026

Quick service. Good communications. All work was completed on time and right the first time. More

by tank2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Dublin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2026 -

Ford of Morgantown responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

May 29, 2026

Good service, friendly service advisor, long wait to get appointment. No No no no no More

by emoorx7
Recommend Dealer
Yes
Employees Worked With
Laura Ingram
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura Ingram
May 29, 2026 -

Ford of Morgantown responded

We appreciate your feedback and are eager to better your return experience.

May 29, 2026

Great service. Does not try to rip you off Will return for service That's it More

by littled1216
Recommend Dealer
Yes
Employees Worked With
Quick Lane
May 29, 2026 -

Ford of Morgantown responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

May 28, 2026

They were very helpful and nice. I was able to get my car checked out and fixed within a reasonable timeframe More

by kallenruddle
Recommend Dealer
Yes
Employees Worked With
Cody Glasscock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Glasscock
May 29, 2026 -

Ford of Morgantown responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

May 27, 2026

I have been very well pleased with the service and care I have received form the sales staff. I do have a small problem with getting a recall and then don't hear anything unless I ask about it More

by Sandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Dublin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2026 -

Ford of Morgantown responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

May 27, 2026

Fast. Friendly. Courteous. My go to dealer in the Morgantown, WV area. The no appointment oil change is a plus! More

by JHARRICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Dublin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristal Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2026 -

Ford of Morgantown responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

May 26, 2026

Service was quick and was provided a video walkthrough of the issue and the problem being fixed. More

by SPENCER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Glasscock
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2026 -

Ford of Morgantown responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

May 25, 2026

Extra effort to meet my schedule and have the work completed on time Great service More

by Bcool
Recommend Dealer
Yes
Employees Worked With
Jordan Dublin
May 28, 2026 -

Ford of Morgantown responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

May 24, 2026

Wonderful professional service was provided by your team! It is exactly the kind of service I expect in every place I go. More

by WO7GI
Recommend Dealer
Yes
Employees Worked With
Cody Glasscock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Glasscock
May 28, 2026 -

Ford of Morgantown responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

May 23, 2026

Very helpful walking with me through the recall process. Made it even more convenient with the remote, at-home service. Kept me fully informed with email and text message reminders. More

by Rural Guy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Timmy Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Blake
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2026 -

Ford of Morgantown responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.