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Ford of Morgantown

Morgantown, WV

4.7
270 Reviews
Car Shopping Made Easy We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile! Exceptional Customer Service We are committed to providing amazing customer experiences. We keep you going Our service center is here to help ensure you enjoy many great years of driving with the vehicle you purchase from us.
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501 Mary Jane Wood Circle

Morgantown, WV

26501

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Showing 270 reviews

June 10, 2026

Got me in quick Answered my questions Tyler was great. Called me back 3 days later with a follow up answer that I had a question about some labor on my vehicle. He didn't have to do that, but he did. More

by Tapmom3
Recommend Dealer
Yes
Employees Worked With
Tyler Blake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Blake
Jun 11, 2026 -

Ford of Morgantown responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

June 09, 2026

Very friendly and answered all my questions Quick service, professional. Need were met. Area was clean and neat More

by Ticket_writer_2003
Recommend Dealer
Yes
Employees Worked With
Cody Glasscock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Glasscock
Jun 11, 2026 -

Ford of Morgantown responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

June 09, 2026

Attending the WVU Super Regional baseball game on a Saturday in June, and needing an oil change for my 2024 Bronco, I called Ford Lincoln of Morgantown and scheduled an appointment using their AI assis More

by ralphbaird
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Blake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2026 -

Ford of Morgantown responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

June 09, 2026

WV state inspection. Had a state inspection done. Work was done efficiently and thoroughly. Everyone there was very personal too. More

by MMUNIZ1955
Recommend Dealer
Yes
Jun 09, 2026 -

Ford of Morgantown responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

June 07, 2026

Service was excellent, the staff was courteous and had my motor home ready quickly. I thank you all very much for the service I received. More

by MINISPOTFARM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristal Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Blake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2026 -

Ford of Morgantown responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

June 06, 2026

He is very helpful. Nice to talk to and clearly has a lot information to answer all my questions More

by pnalcakan
Recommend Dealer
Yes
Employees Worked With
Jordan Dublin
Jun 09, 2026 -

Ford of Morgantown responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

June 06, 2026

Had my car in 3 times in 2 months for different issues and they were amazing every time! They answered all my questions and communicated frequently with me about my repairs. When an issue they didn't orig More

by RLEGOODING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Glasscock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timmy Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2026 -

Ford of Morgantown responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

June 06, 2026

Good and friendly service! I have taken several vehicles to Quick Lane over the years. More

by WALLSDCW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Glasscock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timmy Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Dublin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristal Owens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Blake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2026 -

Ford of Morgantown responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

June 05, 2026

Really? My vehicle has been in the garage for. 4 months. I know they are having problems getting parts. I understand that but refusing me a vehicle to drive More

by suzy.ross50
Recommend Dealer
No
Employees Worked With
Timmy Woods
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Timmy Woods
Jun 05, 2026 -

Ford of Morgantown responded

Thank you for bringing this to our attention, Suzy. We are always looking for ways to better our service and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

Jun 07, 2026 -

suzy.ross50 responded

They finally gave me a vehicle to drive, only because I informed them I had to get to Pittsburgh because of an emergency surgery. And that I was planning on calling the BBB.

June 05, 2026

Great! They have been taking care of my car for years. They are super awesome to work with. More

by Amyeileenkline
Recommend Dealer
Yes
Employees Worked With
Jordan and crystal
Jun 05, 2026 -

Ford of Morgantown responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

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