Ford of Port Richey

We have had Ford of Port Richey service our 2014 Ford Escape for several years now and they have always been courteous, explained what will be done or, if need be, what needs to be done, and provided exc Escape for several years now and they have always been courteous, explained what will be done or, if need be, what needs to be done, and provided excellent service work. More

Frank Johnson is very knowledgeable and professional. He exceeded expectations. Ford of Port Richey staff is very friendly. He exceeded expectations. Ford of Port Richey staff is very friendly. More

Great experience, this is the second vehicle we purchased from Dominick. Outstanding customer service!! Highly recommended from Dominick. Outstanding customer service!! Highly recommended More

Greeted at the front door of the Dealership and sales people were friendly and asked if I had an appointment. Was introduced right away to my salesperson. people were friendly and asked if I had an appointment. Was introduced right away to my salesperson. More

Dominick made the entire experience pain free! I would refer anybody to him for exceptional service and professionalism. I would refer anybody to him for exceptional service and professionalism. More

UNBELIEVABLE! ! I have NEVER had a better car buying experience than I did at Ford of Port Richey. Starting with our salesman, Dominick Menech. I was only there to ! I have NEVER had a better car buying experience than I did at Ford of Port Richey. Starting with our salesman, Dominick Menech. I was only there to look around and maybe start looking into buying another truck. Dominick made me feel very comfortable with the way he handled himself and actually listened to what I wanted. The sales manager solidified that I needed to buy from this dealership. The signing of the paperwork was so easy, wife and I couldn’t believe it! I work 3 miles from the largest volume Ford dealership and drive by Veterans ford (which is the worst) everyday. I will gladly drive pass these other dealerships and drive out of my way to Ford of Port Richey for any of my vehicle’s needs. I will refer anyone I meet to visit Dominick and Ford of Port Richey. I can’t say enough about how great Dominick made the purchase such a positive and memorable customer experience!! 5 out of 5 stars for customer service, family feel, pricing, inventory, and employees. More

The service was fast and very informative. Kept me up to date as i was waiting Kept me up to date as i was waiting More

This was my first time being at this ford dealer. The experience was great. My service writer kept me informed and my car was clean when I received it back. I will definitely be using this service The experience was great. My service writer kept me informed and my car was clean when I received it back. I will definitely be using this service drive again. Keep up the good work. More

First experience with Port Richey Ford and probably my last. Came in with my eye on a new Bronco but was advised there was a stop sale on all 25/26 models. Worked with Hayden to test drive a 2024 Bronco B last. Came in with my eye on a new Bronco but was advised there was a stop sale on all 25/26 models. Worked with Hayden to test drive a 2024 Bronco Big Bend with the Sasquatch package. Was pleasantly surprised at the power the I4 engine produced so I decided to look into a deal. Vehicle was listed at 44K and ballooned up to 62K which is highway robbery. I'm not sure what fluff was added to this purchase but I can't in good faith give a good review with how badly I came out of that deal. On top of the nearly 20k markup there's other issues. We noticed the passenger rear window was going over the seal leaving a decent gap. When they sold the Bronco they only gave me one key. Was told someone took the other key home for some reason but they would get it to me at some point. Was told the very next day the sales rep shouldn't have sold the truck due to an open ticket to replace the hard top and they needed it back that day to replace. I went out of my way to pickup my son and head home from Largo to New Port Richey so they could come pickup the Bronco from me. After talking with the shop tech he advised he was the one that had the other key. I said great can you make sure to bring that key when you pickup the Bronco so I don't need to give up my only other key. They arrived with a loaner vehicle with you guessed it no key for my Bronco. Gave the guy my other key and off he went. Next day comes and was advised they can replace the hard top but can't do the front window tint due to their tint guy calling out sick. Ok no problem keep the truck another day so you can knock out the tint. Now we're onto the third day of them having my Bronco. Tint is completed and they finally drop off the truck. I get home and inspect the truck. The seals look cracked already near the windows after being only a 2 year model. I checked the tint that was just done and I already see bubbles on both the driver and passenger windows. Now I've got to go back to the dealer to have them retint those windows. They did fix the issue with the rear passenger window which is one plus out of this. So far this experience has been terrible and I can't recommend Port Richey Ford. More