Ford of Port Richey

My recent experience at Ford of Port Richey (purchasing a company vehicle) went without a hitch! company vehicle) went without a hitch! More

I got my SUV serviced and everything went well. Big shout out to Taylor my service advisor. She was very attentive and professional. Big shout out to Taylor my service advisor. She was very attentive and professional. More

oil change went well, I guess. But techs scratched my truck door!! I can provide pictures when the manager responds But techs scratched my truck door!! I can provide pictures when the manager responds More

The service was subpar. It took 2.5 hours for service on my truck. When my truck was completed I was direct to the parking lot to get my truck back. I was told there was not It took 2.5 hours for service on my truck. When my truck was completed I was direct to the parking lot to get my truck back. I was told there was not any where else to put it. I went out to my truck and found that it was still in drive. My truck had never been put in park. I got into my truck and started to check the fluid levels. I was only given 1/2 tank of DEF fluid. I also noticed that my computer had not been reset after the oil change. I took it back to the service department and showed the advisor. He went and got another container of DEF fluid and put it into my truck. While driving home my driver rear hub cover fell off. Yes, the tires were rotated and apparently not put back on correctly. I purchased my truck from Ford of Port Richey and expect more. I had some work done to it. A few weeks ago later and found out when Ford of Port Richey put my electric running board on they left an exposed wire under my truck. I am very disappointed in Ford of Port Richey and will not be bring my truck back. More

Everything and everyone was amazing. Garrett made sure I was all set and educated. Appreciated the ride home also when they had to keep the car for a few hours! Garrett made sure I was all set and educated. Appreciated the ride home also when they had to keep the car for a few hours! More

Ford of Port Richey was efficient and easy to deal with long distance. After arriving at the dealership form Texas we were greeted by the salesman and treated kindly. The process was quick with no unexpect long distance. After arriving at the dealership form Texas we were greeted by the salesman and treated kindly. The process was quick with no unexpected surprises. Overall we were very happy with Ford of Port Richey and Mike Black. More

Reviews from the web 4. 3/5Facebook · 926 votes Google review summary Reviews All truck264 job62 work28 finance manager25 +6 Sort by Most relevant Newest Highest 3/5Facebook · 926 votes Google review summary Reviews All truck264 job62 work28 finance manager25 +6 Sort by Most relevant Newest Highest Lowest Mr “65” G Local Guide·53 reviews I purchased a vehicle from Ford of New Port Richey and it has been the worst car buying experience I’ve ever had. Despite making it very clear that I did not want to purchase an extended warranty or GAP insurance, the dealership submitted … More 🤯1 Ford of Port Richey (Owner) a week ago We're sorry if your didn't have a great visit with us and we want to look into this further. Without a full name, we can't find you in our system in order to address these concerns. Please send us an email if possible. Sincerely, Michelle, Customer Relations Specialist, mwhidden@morganautogroup.com Dominick 1 review·1 photo a week ago New I had a great experience from start to finish with Ford of Port Richey. Hayden and Erica were great to work with and very professional! Sales managers Jesse and Michael both went above and beyond to ensure my purchase went smoothly. I would … More Photo 1 in review by Dominick Ford of Port Richey (Owner) a day ago Thank you for the wonderful review, Dominick! Kevin Duffy Local Guide·65 reviews·13 photos a week ago New I purchased a Mustang Mach E GT this week and I have to say this was the most pleasant car buying experience that I have ever had. Hayden was an excellent salesman he showed me everything that I wanted to see and went on multiple test … More Photo 1 in review by Kevin Duffy Ford of Port Richey (Owner) a day ago Thank you for the wonderful review, Kevin! Devon Johnson 2 reviews·2 photos 3 weeks ago New My experience with Ford of Port Richey was AMAZING! Mr. Kyle Guthrie helped us from beginning to end with remarkable kindness, intellect, and gratitude. He helped me to understand my options in an otherwise unfortunate circumstance, and … More Photo 1 in review by Devon Johnson Photo 2 in review by Devon Johnson Ford of Port Richey (Owner) 3 weeks ago Thank you for the outstanding review, Devon! Mr “65” G Local Guide·53 reviews 31 minutes ago New I purchased a vehicle from Ford of New Port Richey and it has been the worst car buying experience I’ve ever had. Despite making it very clear that I did not want to purchase an extended warranty or GAP insurance, the dealership submitted the full amount including those unwanted add-ons to the bank for financing. When I called to question this, the finance manager gave me excuses and claimed they would send a refund to the bank. That refund never came. On top of that, the same guy had the nerve to call me and say I need to answer the phone when he calls—like he’s my wife or someone important. Completely unprofessional and out of line and just provide another excuse. I’ve made multiple attempts to contact this dealership regarding a refund I am owed, and I have received absolutely no response. I’ve called, emailed, and even visited in person, but no one seems willing to take accountability or follow up. This kind of behavior is completely unprofessional and unacceptable. I would not recommend this dealership to anyone. It feels sketchy and dishonest, and they clearly do not care about customer service once the sale is made. Stay away there are better, more trustworthy places to do business. More

I worked with Kendall In the service dept. He was one of the best service agents I have worked with in the last few years. He was one of the best service agents I have worked with in the last few years. More

The person that helped me did a great job and also the other person to other person to More

Probably the fasted deal ever made at any car dealership I’ve ever been to. I am satisfied with the whole process. Especially since my guy was new. Bravo! I’ve ever been to. I am satisfied with the whole process. Especially since my guy was new. Bravo! More