Ford of Port Richey
Port Richey, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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I dealt with a service coordinator named Steve. Steve enjoyed turning up his music really loud in his office. Steve also likes to hand out his cell number for work. Problem here is that Steve do Steve enjoyed turning up his music really loud in his office. Steve also likes to hand out his cell number for work. Problem here is that Steve does not answer said phone often. Steve likes to send text messages. Problem here is that Steve does not respond when one texts him back. Steve had the audacity to speak sarcastically and condescendingly to my wife about me texting him at 7pm the night before we were supposed to drop off our truck. The reason for the 7pm text was because Steve had yet to respond to previous texts and phones calls asking if our appointment was secured for the day following the text. In my opinion, Steve is an xxxxxxx and should be reprimanded. More
The service team was welcoming and friendly. They resolved my car issues quickly and efficiently. Terry was excellent, he kept me up to date on everything and coordinated a rental car as well as They resolved my car issues quickly and efficiently. Terry was excellent, he kept me up to date on everything and coordinated a rental car as well as shuttle services More
Worked with me. Made things right. Love the coffee machine. Service department good also. Ty Made things right. Love the coffee machine. Service department good also. Ty More
The service department has a lack of code with the customer, they aren’t completely open with the issues on hand customer, they aren’t completely open with the issues on hand More
Good selections of vehicles as well as friendly staff and good drink options for customers good drink options for customers More
I had a great experience with Frank. He got me in and out quickly, and was very professional. He got me in and out quickly, and was very professional. More
Steve Wollak was very good and explained everything. Everything in a timely manner which helped since we were on vacation Everything in a timely manner which helped since we were on vacation More
Justin really seem to care about who he was working with and finding them the right vehicle in a timely manner. and finding them the right vehicle in a timely manner. More
Steve was a pleasure to work with and made the service process for my Class A motorhome and my F150 simple and easy. process for my Class A motorhome and my F150 simple and easy. More
Mike Black in sales and Steve Wollak in service are great. Would not go anywhere else. great. Would not go anywhere else. More