Ford of Port Richey

They really good people I bought 18 vehicles from them I really remained any one to them thanks really remained any one to them thanks More

Love the techs and service advisors, great professional team with ethics and courteous. Also good tire deals including price match! team with ethics and courteous. Also good tire deals including price match! More

Took forever to just change the oil left with a giant screw in my tire‽????? screw in my tire‽????? More

Honest and on time. It was a situation the problem needed to be researched potentially being very expensive. The problem was resolved economically and quickly needed to be researched potentially being very expensive. The problem was resolved economically and quickly More

Great service on my truck. However a few weeks earlier you had nothing to buy. Bought my new truck-in Syracuse. you had nothing to buy. Bought my new truck-in Syracuse. More

Great Service,My service Advisor Rayann was very informative, and kept me posted thru the entire process informative, and kept me posted thru the entire process More

Great staff, selection and well worth the drive up from Tampa. Terald and his staff are top-notch! Tampa. Terald and his staff are top-notch! More

Allow me to begin by stating, if the dealership shows improvement before the delivery of my order, I will update my current two-star rating. I see a lot of five-star reviews so, either they’re BS reviews improvement before the delivery of my order, I will update my current two-star rating. I see a lot of five-star reviews so, either they’re BS reviews or I need to significantly lower my expectations. When I placed my order for an F250 the sales associate could not have been more accommodating but, since then, he cannot be bothered to reply to my emails, or follow through after he does finally reply, telling me he’s going to look into my request. If this is the type of customer service I can expect BEFORE I take delivery of the truck, I can only imagine what it will be like after! At this point, I’m strongly considering ordering from another dealership, again, unless my expectations are far too high and this is the norm everywhere! 2/1/2022 - Here is my follow-up review: If there was a rating of less than one star that is what I would give this dealership. I hate to make a blanket statement about the entire sales staff or even the dealership as a whole but, my experience with Ford of Port Richey could not have been worse. Of course when I placed my order for a Ford F-250, the experience was great, but that’s where it ended. In this climate of car purchasing - or more like car ordering - the only thing separating one dealership from the next is customer service, and that is where Ford of Port Richey miserably fails! Not only did they fail to properly submit my order (finding out two months later), they cannot be bothered to reply to emails. The only way you can get a reply is to give a poor review on here, or go to the GM. Even after all that, Christian, the Sales Manager doesn’t follow through on his word! Most hate the car buying experience, and Ford of Port Richey exemplifies exactly why! If you have the choice, patronize a different location! More

The service center went out of their way to accommodate my request to get my car in as soon as possible. My car was quickly diagnosed and the necessary repair I was most concerned about was a simple fix th my request to get my car in as soon as possible. My car was quickly diagnosed and the necessary repair I was most concerned about was a simple fix that I wasn’t even charged for. I would recommend Ford of Port Richey. More

Great buying experience. Everyone there made me feel very welcome and at home. Would he happy to come back for my next car! welcome and at home. Would he happy to come back for my next car! More