Forest City Honda

I drove almost an hour one way. 100% worth the trip. Great people. Highly recomend 100% worth the trip. Great people. Highly recomend More

They were all very helpful and even went out of their way to mail my owners manual to me. to mail my owners manual to me. More

I can always depend on them. I have used them for years, and plan to continue. I have used them for years, and plan to continue. More

Price was fair, expected higher . ...............will use them for other services in the future of my ownership of our CR-V ...............will use them for other services in the future of my ownership of our CR-V More

Everything went smooth , the process wasn’t hard! !! My salesman put me in the perfect car . !! My salesman put me in the perfect car . More

Norma and Darlene, in the Service Dept, always take care of me at the Honda Dealership in Forest City, NC., which is why I always come back. Wes really helped with walking me through how to change my batter of me at the Honda Dealership in Forest City, NC., which is why I always come back. Wes really helped with walking me through how to change my battery and Jake was really intuitive with any questions I had about a new car or cars in general. More

Wendy and Darlene do a wonderful job. They’re both friendly and professional. The service department and parts department are both friendly and helpful. They’re both friendly and professional. The service department and parts department are both friendly and helpful. More

The service on my car yesterday was excellent—completed in a reasonable amount of time with friendly, professional staff. I would absolutely give the Forest City Honda team 5 stars. However, since leavi in a reasonable amount of time with friendly, professional staff. I would absolutely give the Forest City Honda team 5 stars. However, since leaving the dealership just over 24 hours ago, I’ve been contacted six times asking me to rate my experience. Thursday, March 26, 2026: 1:30 pm – Service appointment (about an hour) 2:30 pm – Phone call immediately after leaving Friday, March 27, 2026: 11:19 am – Email 11:42 am – Phone call with voicemail 11:44 am – Text message 3:20 pm – Another text 4:52 pm – Another phone call with voicemail I had every intention of completing the survey this weekend when I have a little more time, but this level of follow-up is extremely excessive. While I’m very pleased with the service itself, the repeated contact has started to feel overwhelming. I understand that customer ratings are important—I’m a business owner myself—but a single email followed by a courtesy reminder a few days later would feel much more customer-friendly. What started as a great experience has unfortunately been overshadowed by the volume of follow-up requests. Terri Edwards Columbus, NC More

The appointment was easily scheduled. Upon arrival, I was pleasantly greeted by the service department. The work was completed in a very reasonable time. Upon arrival, I was pleasantly greeted by the service department. The work was completed in a very reasonable time. More

Norma was quite the “pickle” (our little inside joke for the day). She made my time in the service department enjoyable as well as the rest of the staff. I appreciate her answering all of my questions. I gi the day). She made my time in the service department enjoyable as well as the rest of the staff. I appreciate her answering all of my questions. I give her two thumbs up!! 🙂 More