Fort's Toyota of Pekin

I have always had a positive experience at this dealership. My last appointment was much faster than I expected so that was great. I am very happy with this dealership. dealership. My last appointment was much faster than I expected so that was great. I am very happy with this dealership. More

Everyone was wonderful. I was in and out in record time. I had no issues. I was in and out in record time. I had no issues. More

Forts Toyota did a wonderful job on helping us to get a new car and were really helpful! new car and were really helpful! More

I had a leak in the front of my engine after the dealer fixed a major leak in the front of my engine. I don't believe the dealer believed me as to the second leak. I got the dealer to take a second look fixed a major leak in the front of my engine. I don't believe the dealer believed me as to the second leak. I got the dealer to take a second look and this time he had 5-6 mechanics with him when he looked. And it was the Service Manager who shouted those immortal words, "I see the drip". I was vindicated with those words. The dealer kept my car for a couple of days and fixed the leak. I can now sleep at night. More

Very friendly and knowledgeable. They were professional yet personal and made the situation less stressful. They were professional yet personal and made the situation less stressful. More

Bought my car. Just got out of warranty and what do you know wheel bearing needs replaced. Made the complaint months ago. The first adviser I spoke with was worthle Just got out of warranty and what do you know wheel bearing needs replaced. Made the complaint months ago. The first adviser I spoke with was worthless. Asked for inspection and they didn’t fill up fluids even though I told him before I dropped vehicle off that it was low on fluids. When I asked him why they didn’t he said I don’t know maybe they forgot. He said to bring it back and I told him I didn’t have time and he said well bring it back when you maybe have some time. I also told him about the noise my wheel was making and he told me he didn’t hear anything wrong but the car is so loud I feel like I have to turn my stereo up to the max to hear it over the tires and he made sure to tell me I would need new tires but they had an uneven wear pattern. Probably from the wheel bearing that was making that terrible noise. Used to love this dealership and bought my Toyota from here and always had it serviced here but I am very dissatisfied this past year and don't know if I want to come back More

Did exactly what they said they would do when they said they would do it. they would do it. More

The people are very friendly and knowledgeable. The service is fast and they tell you wglhat work is needed and what can wait. The service is fast and they tell you wglhat work is needed and what can wait. More

Great service department, they rotated my tires, checked my battery, and checked the price of a set of tires in about 40 minutes. my battery, and checked the price of a set of tires in about 40 minutes. More

They explain to me exactly what the cost would be for my Toyota to get a flush I thought I’d have to wait a really long time, but it only took an hour and they kept me informed and explained everything aft Toyota to get a flush I thought I’d have to wait a really long time, but it only took an hour and they kept me informed and explained everything afterwards very happy with my experience with Forts Toyota Pekin More