Frank Brown Auto and Truck Ranch

They got right down to business, and got the deal done. Got there right before closing hrs. The sales person came out and didn’t worry about time of the day. He said we could make deal if I was interested. Got there right before closing hrs. The sales person came out and didn’t worry about time of the day. He said we could make deal if I was interested. I told him what I was looking for he got me a prize, and he got the deal done. More

Replaced brake pads. Friendly and helpful Working on replacing a part that has been previously replaced. They agreed that it is still causing a problem and will be replacing without further mo Working on replacing a part that has been previously replaced. They agreed that it is still causing a problem and will be replacing without further money. More

Good car buying experience This was a refreshing experience dealing honest and fair people. The salesman was very professional and went out of his way to help any way he could. This was a refreshing experience dealing honest and fair people. The salesman was very professional and went out of his way to help any way he could. He was very helpful in getting us a very good deal and the a great vehicle. Thanks More

Great Customer Service! John Carlo was great to work with! I was a remote customer and John made the process smooth and easy. When I arrived at the dealership I took a quick John Carlo was great to work with! I was a remote customer and John made the process smooth and easy. When I arrived at the dealership I took a quick test drive and they got me right into financing. The financing manager was friendly and again everything went smooth and quick! I will be back to purchase another vehicle soon. More

Oil change, tire rotation and recalls An unplanned extended stay in Lubbock lead me to Frank Brown Honda for general service on my Honda Odyssey van. The service advisor was prompt, polite An unplanned extended stay in Lubbock lead me to Frank Brown Honda for general service on my Honda Odyssey van. The service advisor was prompt, polite and professional. He was able to have my vehicle recalls fixed while there. A ride was offered to take me to and from the local hotel my family and I were staying. All the staff at Frank Brown service department was excellent. Will return again. More

Excellent service on car & checking out Car care was excellent & Terry checking me out was outstanding always. Do not know person who took care but was very nice and very helpful Car care was excellent & Terry checking me out was outstanding always. Do not know person who took care but was very nice and very helpful More

Excellent service Blake and Micheal were very helpful, and made everything go smoothly with my purchase. From the test drive and review of the vehicle, plus they made u Blake and Micheal were very helpful, and made everything go smoothly with my purchase. From the test drive and review of the vehicle, plus they made us feel confident about Honda and the service to their customers. We love our new HRV! More

Oil Change and Inspection Very fast service. Inspection seemed very thorough and I have confidence in the report. Need to make another road trip soon, and now I feel the car Very fast service. Inspection seemed very thorough and I have confidence in the report. Need to make another road trip soon, and now I feel the car is road worthy. More

Love Frank Brown Honda Great service, reasonable prices, great people. I won’t go anywhere else, they take great care of me and my car and very reasonable prices. Great service, reasonable prices, great people. I won’t go anywhere else, they take great care of me and my car and very reasonable prices. More

Routine maintenance Everyone at Frank Brown has been very friendly and courteous..... The entire experience from buying to the routine maintenance after the purchase has Everyone at Frank Brown has been very friendly and courteous..... The entire experience from buying to the routine maintenance after the purchase has been very pleasant..... I would definitely recommend them to my family and friends! More