Frank Brown Auto and Truck Ranch
Lubbock, TX
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday Closed
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Oil change I understood that I had a free oil change coming but I was charged for it and paid for it. R/O 6240547/1. I purchased this car new and understood that I understood that I had a free oil change coming but I was charged for it and paid for it. R/O 6240547/1. I purchased this car new and understood that I had two free oil changes. More
Oil & filter chg Tony, Dennis and Terry all do a superb job, and are very friendly! I never have any problems with any one there. Such a nice place, and I feel like I Tony, Dennis and Terry all do a superb job, and are very friendly! I never have any problems with any one there. Such a nice place, and I feel like I matter to them More
Best experience and process I have ever had. The salesman,Paul, was very helpful showing me what was available and how they differed in options. Then he kept me informed as to how the process was The salesman,Paul, was very helpful showing me what was available and how they differed in options. Then he kept me informed as to how the process was going with the financial aspect of the purchase. When I finally signed the required paperwork, the business manager explained everything to me. It was a very smooth purchase. More
buying a new truck Great ppl to talk too, an make u feel at home, an best of all they don’t an never pressure us to buy anything, they have so much patience an they lis Great ppl to talk too, an make u feel at home, an best of all they don’t an never pressure us to buy anything, they have so much patience an they listen for what we have to say an what we looking for an most they don’t embarrass us for what money we have or spent, an they give us options an opportunity to really think of what we can afford More
True to his word I was assured that coming from out of town for warranty work my vehicle would be expedited. I was in and out in a reasonable time. I was assured that coming from out of town for warranty work my vehicle would be expedited. I was in and out in a reasonable time. More
Great car buying experience We were treated with expert service and honesty mixed with courtesy and efficiency. In the car buying world we found that to be a rare but excellent We were treated with expert service and honesty mixed with courtesy and efficiency. In the car buying world we found that to be a rare but excellent combination. Our test driving experience was very informative. Our side by side car comparison with financial details was superb. We were able to purchase our automobile in a very timely manner with limited downtime and no waiting. The process was very seemless. We would highly recommend Frank Brown Honda for your next auto purchase . More
Excellent service Called for an oil change that was covered by my extended warranty they got me that afternoon and had me taken care of in about 15 minutes. Service adv Called for an oil change that was covered by my extended warranty they got me that afternoon and had me taken care of in about 15 minutes. Service advisor was extremely nice and professional. If all my service experiences are like this one I will look forward to coming back. More
Oil change Went in for my first oil change on my new pickup. Had no problems and all went well. The wait wasn’t long and the staff was friendly and even called t Went in for my first oil change on my new pickup. Had no problems and all went well. The wait wasn’t long and the staff was friendly and even called the next day to check on me and my experience. Nice gesture on there part. More
Service on new pickup Bought a new GMC truck from Frank Brown. The salesman Kienan contacted me back after I went on website and asked some questions. Other GMC dealerships Bought a new GMC truck from Frank Brown. The salesman Kienan contacted me back after I went on website and asked some questions. Other GMC dealerships did not respond, so I appreciated Frank Brown for doing so. Searched hundreds of trucks and found exactly what I wanted at this dealership. The sales went smoothly as well as financing this truck. I would recommend Frank Brown and Kienan Beasley for all your car buying needs. They will work to find what you want. PS. Two months later I returned and purchased my wife a car. More
Oil change Quick and effortless experience to get my oil change. Would definitely recommend - staff was friendly and helpful and took about 45 mins for the entir Quick and effortless experience to get my oil change. Would definitely recommend - staff was friendly and helpful and took about 45 mins for the entire process. More