Frank Brown Auto and Truck Ranch - Service Center

Poor overall service My dealings with frank brown have been poor, seems I have to call to get updates on my vehicle, also they wrecked my truck while in the shop and exten My dealings with frank brown have been poor, seems I have to call to get updates on my vehicle, also they wrecked my truck while in the shop and extended the stay of my truck. They didn’t finish electric issues and asked if I just wanted to take it back, it’s been 2 weeks and my vehicle still has issues that aren’t repaired. I can’t express how poor the service is and, I wish this wasn’t the only gm deleted in Lubbock. More

New customer - 2 visits I’ve been to Frank Brown twice now, once for an oil change and again for a brake check and everyone there is just SO nice! I’ve been to Frank Brown twice now, once for an oil change and again for a brake check and everyone there is just SO nice! More

Great service and price Good, quick service with a great value. Waiting room needs some help. Better atmosphere and comfortable seating would be the greatest things to improv Good, quick service with a great value. Waiting room needs some help. Better atmosphere and comfortable seating would be the greatest things to improve on. More

great experience I went to this center to do the annual inspection. The stuff here were so friendly and it went so efficient. The waiting area has some free coffee and I went to this center to do the annual inspection. The stuff here were so friendly and it went so efficient. The waiting area has some free coffee and a place for your kids to play. I highly recommended this place. More

Great service Came in to have my Honda Civic serviced. Carpet was changed out under warranty coverage. Dean listened and got a new carper ordered quickly. Terry was Came in to have my Honda Civic serviced. Carpet was changed out under warranty coverage. Dean listened and got a new carper ordered quickly. Terry was fantastic! More

Oil change and tire rotation Terry was wonderful and so was the staff. They were very knowledgeable and friendly. They made sure I was taken care of. Will definitely return. Terry was wonderful and so was the staff. They were very knowledgeable and friendly. They made sure I was taken care of. Will definitely return. More

Recall GMC Denali This was for a recall....was treated as if I had just bought a new vehicle 🚗 Respectful and caring folks in clean and friendly environment & This was for a recall....was treated as if I had just bought a new vehicle 🚗 Respectful and caring folks in clean and friendly environment 🤓 More

Service Tony in Honda service, was very helpful and friendly! He got my Honda fixed quick!!! This was my first time in a Honda service department, I couldn’t Tony in Honda service, was very helpful and friendly! He got my Honda fixed quick!!! This was my first time in a Honda service department, I couldn’t be more happy with my experience, I’ll spread the word. More

I am impressed I didn’t know frank brown does detailing as well as dent and cracked window repair. I did detailing in their workshop and quite impressed. If I need d I didn’t know frank brown does detailing as well as dent and cracked window repair. I did detailing in their workshop and quite impressed. If I need dent work next time, I am pretty much sure where I would be going! Awesome workshop, service and crews. More